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What To Do When Bathtub Faucet Won’t Turn Off

By Aztil –

A bathroom is a sacred place. You go there first thing in the morning, the last thing in the night, and many times in between. Since you frequently use it you want, all items must be clean, tidy, and in proper working order. 

It is the place where you find solace in the form of a nice long soak or a fast rejuvenation of the tired soul through a quick shower. Sometimes you may even go there to hide from your little brats and get some quiet time. 

At such times, even a leaking and dripping faucet is a big irritation. Even worse is you go in for a bath, and when the time comes to turn off the faucet, it just doesn’t do what it is supposed to. Not only is your precious water running away, but it may also damage the floor and walls. This is a tricky situation and a valid cause for concern. The purpose of this article is to reduce your anxiety and tell you exactly how to proceed when your bathtub faucet won’t turn off.

What To Do When Bathtub Faucet Won’t Turn Off

The situation calls for an expert, which in this case is the plumber. However, he is not waiting at your doorstep, so you need to get a handle on things yourself. The apparent solution is repairing the faucet yourself. It’s an excellent time to learn the basics of faucet repairs now so that in future you can take care of things on your own. 

Fixing The Faucet

Sometimes the problem is really simple and needs just a small fix. To begin with, your first course of action should be to tighten the handle screw. 

Step 1 – Since the flow of water has not stopped, you need to shut off the water supply completely. The valve that controls the water supply to your home will be somewhere close to where your water heater is fitted.

Step 2 – Take a pic of the faucet and its handles. It will come handy while buying new parts or explaining to the plumber.

Step 3 – Using a flat-blade screwdriver, pry beneath the cover plate to reveal the handle screw. Sometimes tightening this screw will solve the problem. Use a Phillips screwdriver to tighten it.

Step 4 – Restart the water supply to your home and turn the faucet on and off to see if you have managed to fix the problem.

If tightening of the handle screw does not solve the issue, it’s time to aim big. You have to try and repair the end of the stem.

Step 1 – Again, you need to begin by turning off the water supply so that you do not flood the bathroom.

Step 2 – From the faucet, you need to remove the handle. For this, rotate the handle until it comes off the stem. You may need to use a wrench to complete this action. At times, a gentle pull can also do the trick.

Step 3 – Examine the faucet stem end for any kind of damage. Ideally, the stem tip has rims or ridges which attach to the ridges that are inside the handle of the faucet. When these get worn or spoiled, the faucet handle is unable to tighten around the stem. Due to this reason the faucet unable to turn off. You need to replace the part whose rims have smoothened out over a period of time.

Step 4 – Carefully have a peek inside the faucet handle to detect any obvious damage. A handle which is cracked would need complete replacement. Again, this because it will not grip the faucet stem correctly. When the grooves or ridges inside the handle get worn out, the handle can’t attach with the stem properly. As a result, it cannot regulate the faucet.

Step 5 – Clean the stem end to remove any deposits or debris. You can use an old toothbrush to do so. Once done, with the help of a rag wipe the stem dry.

Step 6 – Wrap a couple of layers (one or two) of thread-seal tape all around the valve stem tip. Now, push or firmly press in the handle over the stem through the layers of thread-seal tape. Another way is to rotate the handle over the stem until it locks in position.

Step 7 – Finally, turn on the water supply once again to check whether the fix works or not. If it works, remember, the thread-seal tape is a temporary fix. It will increase the life of the faucet stem and handle from anywhere between a few months to a year or two. Ultimately, you just have to replace them.

When Your Fix Doesn’t Work

It is not necessary that your repair will hold for long or that it even fixes the problem. If the problem does not fix at all, shut down your water supply and call the plumber immediately. If your fix works only for a short duration, you are probably not doing it correctly. Even then you need to call the plumber to come and address the issue once and for all.

Tips To Keep In Mind

1) Cover the drain with a cloth so that no small pieces or spare parts fall into it. These can clog the drain and also make for unnecessary purchases to replace them.
2)Put a protective sheet in your tub so that you don’t accidentally leave scratches or stains of any kind.
3) When working with pipes, wear protective gloves . This way, you will not hurt yourself on any sharp edges.
4) Wearing safety goggles is also advisable so that you don’t get any stray particle inside your eye.

What We Advise

Some works cannot be done by all. There are professionals who are trained to handle them. Having said that, it is not possible to get hold of these people at a moments notice. A plumbers job is one such. In the absence of a plumber, you need to be knowledgable enough to handle a minor crisis. You need to know the basics of handling any situation so that your suffering is limited. Hopefully, this article will help you in the future.

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I scheduled an appointment for yesterday for AC maintenance for a newly purchased property. As it turns out, a new AC was recommended because of mold found inside the old unit. Aztil was able to schedule my new AC installation right away for today. Iker & Inder were professional, efficient, friendly, & very knowledgeable. I know I will be signing up for Aztil’s preventative AC maintenance program. I highly recommend Aztil AC for any of your AC needs!!!
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Dana Dussault is awesome.After 4 hellish days without A/C, he came to our rescue. My family and I thank you for your swiftness and professionalism.God bless you
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Paul was professional and knowledgeable with the repairs made on our air conditioning. He arrived on time and informed us of what needed to be done with an estimate of the costs.
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Ricardo was very thorough and knowledgeable. He explained everything he did . He was on time, polite and very nice. I would like him to come for all my routine maintenance of my AC.
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Dana was the Aztil tech who came by to fix my AC issue on a Sunday. He was very professional and did explain everything to me very well.This is the second time I renew my 5 year contract with Aztil.
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Last week we had an issue with our A/C...our request for service was handled promptly and professionally. The work took an extra day and this morning, DANA & ALEX showed up as promised. They completed the work, explaining what they did making sure we were completely satisfied. You have two outstanding employees representing your company.
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Ricardo is Amazing!!!!!! He did such an incredible job helping my ducts get clean!! We can now finally breathe healthier and live happier!!!! Overall, everyone that has come to my house has done more than a 5 star job!! I wish we had been dealing with this company from day one. I will NEVER use another company again!!!
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Dana was very professional. Explained every step of the way
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Paul g is awesome and so is the company
Dana and Cody from Aztil arrived when scheduled. He had the part needed and proceeded to replace the broken piece. Everything was fixed quickly, and our air conditioning is working perfectly, and he left his work area clean and neat. It’s the kind of experience one wants for a repair.
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Dana was great. Quickly fixed the problem and advised me on how to avoid future issues.
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Wr have been under service with Aztil since 2013 and they have kept us going. Our technician, Ricardo is excellent, very knowledgeable. He takes his time for little things and keeps our AC going smoothly. Couldn't recommend more!. Thanks!
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I have been under contract with this AC company since 2013. They have kept me going since. Just got my usual 6 month tune-up, and my technician, Ricardo was excellent and very helpful, and answered all my questions. Highly recommend. 6 months later, Ricardo is back! Excellent as always!
Response from the owner: Hi Bret, We're glad to hear that the technicians were courteous of your belongings and that Patty was helpful in scheduling the service. We take pride in our customer service and we appreciate your feedback. Thank you for choosing us for your duct cleaning needs.
We had a great experience with Dana from Aztil. He was super thorough and very helpful. He communicated great and was right on time! Highly recommend !
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Ricardo went above and beyond to ensure my AC was functioning well. He took the time to review routine maintenance . He also cleaned the dryer duct and again with above and beyond. He was polite and efficient.
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Jordan Henry was very nice and helpful to us at late night. We much appreciated his work on our HAVC. We support this company.
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Ramon is absolutely amazing! Very informative and an excellent technician! This is the second time we’ve had him and he’s great
Response from the owner: Hi Kathy,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Ramon was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dana & Cody gave excellent service to my freaking out self, answered all my many questions about my cracked water tray and more. Also explained about a condensate pump. Very pleased with both them and the way they work together as a team to ensure my problem was repaired.
Response from the owner: Hi Dottie,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana & Cody was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Ramon from Aztil cleaned out the A/C drain and was very thorough, in addition to being polite!
Response from the owner: Hi Marna. Thanks for your positive feedback. Glad you were satisfied with the service from Lee. We value our employees and treat them well, that's why they stay with us. They also enjoy working with great clients such as yourself :) We appreciate your support and business.
We had our six month maintenance and had a great experience. The technician went above and beyond to ensure our unit was cleaned out.
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Ramon took the time to be very thorough and informative. Answered any questions we had and explained recommendations well. Feel comfortable that we are in good hands with Aztil. Great service and fast response to urgent calls for service.
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