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Electric Hot Water Heater Not Working After Power Outage

By Aztil –

Water Heater Not Working

Power outages are a normal occurrence. Usually, by themselves, they are no issue, but sometimes they bring with them some minor to major problems. Electric hot water heater not working after a power outage is one such problematic situation. Depending on what has gone wrong with the water heater, it could either be a minor thing or something as significant as a dead water heater.

Water Heater Takes Time To Heat Water

If you have used up all the hot water while the power was out, you have to give your water heater time to heat more water. It is not an instant heating device. Water heaters operating on gas take around half an hour to 40 mins to heat a tank full of water. An electric heater takes around twice as long. Even after the passage of this time if there is no hot water, you have cause for concern.

Check The Power Supply If Hot Water Not Working

The power is back up inside the home, but it’s entirely possible that the power supply to the water heater is still not through. There is a probability that after the outage, only partial power was restored and not complete due to some fault. Maybe your water heater is one of the affected appliances . Using a “circuit tester”, you can check whether your water heater is receiving power or not. If not, you need to figure out why. There are a couple of reasons that could be the cause. These are –

 1. Tripped Circuit Breaker – Due to a surge in electricity, when the power came back on, the circuit breaker may have tripped. To rectify, you will have to push the tripped circuit breaker back to “On” position. Once that is done, your water heater should start functioning normally. However, if the circuit keeps tripping, it’s better to ask your local HVAC technician to come and have a look at the problem. Remember the circuit trips only when there is an overload. So, maybe you need to reaccess your electricals and wiring.

2. Cut Or Burnt Wires – While the power was out, a small animal or rodent could have chewed the wiring leading to the water heater. Similarly, the wire may have been cut by mistake or burnt due to overheating. Whatever be the case, the power came back on, but since the wires were damaged, the water heater could not function. You will need to figure out where the wires were cut, chewed or burnt and replace them. Since this job needs to be performed correctly due to its hazardous nature, let your plumber or electrician deal with it.

3. Faulty Switchboard – The fault could also lay in the switchboard from where the water heater is powered. Maybe the earthing is not proper, or it has a loose connection. If you have some basic idea of electricals, this is something you can check on your own. In case you have any misgivings, it’s best to call your electrician.

4. Plug Problems – Just like a faulty switchboard, the plug that connects the water heater to the power supply source too could have loose connections. Open the plug and tighten all wires. If any wire is hanging free, put it in its correct position and tighten the screws. Your water heater should be all set to take care of your household demands for hot water.

All the above are possibilities when the water heater is not receiving power. If, however, its power supply is on, you need to look at a few additional things such as –

1. Thermostat Malfunction – The thermostat of the water heater could have malfunctioned; the power outage was just an excuse. Try resetting the thermostat by first bringing it down to zero. Wait for a couple of minutes and take it to the desired temperature. Hopefully, your water heater not working after power outage should be resolved. If this does not work, the chances are that you may have to replace the thermostat itself. Call your local plumber, to check it out and replace it, if required.

2. Low/High Voltage – Your water heater needs a certain minimum voltage to operate. Most residential water heaters operate at 220/240 volts and some at 110/120 volts. If the voltage is less than the minimum or higher than the maximum, as a safety feature, it will shut down or not function. If your water heater is not getting adequate voltage, it is probably because there is a problem with the electrical system of your home. You need to get this checked immediately by a trusted and qualified electrician. Once the voltage is back to normal, your water heater will resume functioning on its own. 

3. Burnt Heating Elements – Quite possibly, the heating elements of your water heater have all burnt out. This is usually a gradual process and happens as your water heater gets older. You can try replacing the burnt elements to extend the life of your aging water heater. To be honest, if your water heater is more than a decade old. it is recommended to buy a new one.

4. Tripped Reset Button – Another possibility is that your water heater’s reset button has tripped. A faulty thermostat, shorted heating element, and loose wiring may be the cause of this trip. Until you correct this trip your water heater will not work. This reset button is usually red in colour, and when it trips, it pops out. You have to push it back in.

Closing Thoughts If Electric Hot Water System Not Working

A power outage on its own will never harm a water heater. However, when the power comes back, a sudden voltage surge can fry the water heater. This will happen only if the circuit breaker does not work. It is thus essential to make sure that the electrical system of your home is reliable and trustworthy. Other than that, your local plumber or plumbing company should be able to take care of any water heater problems. Do not ever tinker with your water heater on your own. It is not a toy you can play with.

Frequently Asked Questions

The reset button on the electric water heater is easy to identify. It is a small red button found near the thermostat or behind a removable metal board under some insulation on the unit. Once you locate this button, press it and release it. Your electric water heater is now reset.

Water heating times tend to vary. Some heaters give hot water instantly (instant water heaters), and others can take anywhere between an hour to an hour and a half to give the desired result. Usually, water heating time depends on the type of heater, its location, the temperature of the water entering the heater, etc.

Typically, if the water heater suddenly loses power for no feasible reason, the reset button is used to turn it on back again. The reset button also acts as a safety mechanism by turning off the unit when the water becomes too hot.

The best way to prevent heat loss from the tank when there is a power outage is to wrap it up in a blanket. But before you do that, unplug it from the power source as when the power comes back on, the blanket might result in a fire.

Begin by ruling out power troubles. First, reset the circuit breaker if it has tripped, and replace the fuse if it is blown. Then, check if power is coming to the electric water heating element. Test the heating element. If it is faulty, replace it. Lastly, if the thermostat is getting power and yet not working, replace the thermostat with the heating element.

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Let me preface the review by saying I have been a more than satisfied customer since moving here in 2016. The service I have received from AZTIL is first rate. Daryl was a superb technician. The duct sealing was a value add. Daryl increased my unit’s efficiency 68%. I highly recommend Daryl and AZTIL
Dana and Jordan were great and increased our air conditioning efficiency by 80%. They did a duct sealing job. Very happy and pleased.
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Yandis was very helpful with his recommendations and he was very thorough when adjusting the airflow on our new unit to make sure we were happy. This is the best company we have worked with since we moved to Florida. This business is timely, professional, and has great customer service. (Hard to find in Florida) Thank you!
Tino came to do the 6 month servicing. He was kind and professional. Easy to work with.
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Dana, awesome job, great pro and really nice fellow!
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They were on time, knowledgeable and cleaned up after the work was completed
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Aztil AC’s Dana was on time and performed the work quickly and efficiently. Appreciate his professionalism.
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Dana did a great job with the servicing of my HVAC units. Very pleasant and knowledgeable. Thanks, Dana
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I had a fan blower motor replaced in my AC unit. It was making a constant high pitched whistle when operating. Rick Cochcran, the service tech, came out. Even though he couldn't hear the sound I was talking about, he persisted and solved the problem. Turns out the fan was turned to maximum spin. This caused the whistle. He dropped it down a notch, and voila! Problem solved. I was totally impressed with his persistence and professionalism. Thank you, Rick!
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Dana and Alex were great!!
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Excellent work !!Thank you .
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Great installation by Angel and team for a new air conditioner.Very professional, thoughtful and knowledgeable. Thank you.
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I read the reviews after my apptsI was shocked to see some pf the commentsAfter our womderful apptDana jordan cody created a working atonpshere as of they were working for a family memberThroughout the process they kwpt me informedAnd made sure i received thw best serviceThe person who cleaned rhe ducts i think his nameWas tino aka yankee fan and he was amazing start to finishPS i recommended their service ro my communiry od 4000 homes and theu requested i came to our next meeting to present my experience with this corp and teamI
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Dana and Jordan were very professional. They diagnosed the issue with my AC and had me up and running in record time. Thank You team AZTIL👍🏽
Response from the owner: Hi Marlene,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana and Jordan was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Lazaro did a great job!!! Highly recommend
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The best AC company hands down! Quick response and resolution every time!!!
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Ricardo Campos is friendly and professional. I highly recommend Aztil for A/C and duct cleaning
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Dana excellent service!! Found the issue quickly and fixed it with no problems. Very pleasant guy!!
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Lee was super. He explained everything all his work performed perfectly. Very neat professional. A pleasure to deal with him.
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Ricardo did an amazing job servicing our dryer and showing me how to keep it clean. He was efficient and courteous.
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Ricardo cleaned our air ducts today and did a great job! He was professional, kind, and extremely thorough. He went above and beyond any other tech who has done any work in our home by going the extra mile…in a nutshell he treated my home like it was his own, which I could tell from the minute he walked through the door. He is a true professional, and it was obvious that not only is he knowledgeable and skilled, but he truly takes pride in what he does, which is a rare thing to find. I highly recommend him, and I can only hope that he is the tech who shows up whenever I call Aztil for work to be done!!
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I scheduled an appointment for yesterday for AC maintenance for a newly purchased property. As it turns out, a new AC was recommended because of mold found inside the old unit. Aztil was able to schedule my new AC installation right away for today. Iker & Inder were professional, efficient, friendly, & very knowledgeable. I know I will be signing up for Aztil’s preventative AC maintenance program. I highly recommend Aztil AC for any of your AC needs!!!
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Tino fixed my problem of no heat on my new RHEEM air conditioner on a Sunday. He knew where to look for the problem, a bad connection. It's great to know that Aztil has such professional and experienced technicians.
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Dana and Alex were the ultimate professionals. They repaired my air conditioner quickly and did a great job cleaning up.
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Dana Dussault is awesome.After 4 hellish days without A/C, he came to our rescue. My family and I thank you for your swiftness and professionalism.God bless you
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Dana was awesome! Clean, courteous, efficient and polite. Fixed the A/C and replaced a capacitor and got a quote for a new product Aeroseal that sounds like a good investment for the a/c ductsThanks Aztil for such an excellent experience today!
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Roberto just came and did a very thorough maintenance job on our system. He was very professional and did not leave any stone unturned. We will be very happy to have him come next time!!
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Tino the service representative did an awesome job. He called to confirm ahead of time. Very courteous and professional. Outlined his scope of work before starting. Gave options to consider for future to improve performance. I would recommend him to anyone seeking service.
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Paul was professional and knowledgeable with the repairs made on our air conditioning. He arrived on time and informed us of what needed to be done with an estimate of the costs.
Response from the owner: Hi Rhonda,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Paul was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
My new HVAC unit suffered a major mechanical failure. Technicians Dana and Rick are incredible and are true experts. Sabrina Corradetti, a manager, is one of the best customer care people I have ever had the pleasure of working with. Getting the required parts from the manufacturer was a time-consuming ordeal, but Ms Corradetti stayed on top of the issue, kept me informed, was ALWAYS courteous and very helpful. Aztil has some really good folks working for them.
Response from the owner: Hi John,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana and Rick was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Ricardo did an amazing job on my contract maintenance tune up. Very thorough and explained to me what he was doing every step of the way. Thank you Ricardo
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Dana and Jordan went above and beyond on our AC service today. They were professional and thorough. They communicated very well and answered any of my questions.
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I continue to recommend this business to those in the area. When I have questions, if the technician is unable to answer I am immediately able to get an answer from those in the office.
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Dana, outstanding technician
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Ricardo was very thorough and knowledgeable. He explained everything he did . He was on time, polite and very nice. I would like him to come for all my routine maintenance of my AC.
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Dana was the Aztil tech who came by to fix my AC issue on a Sunday. He was very professional and did explain everything to me very well.This is the second time I renew my 5 year contract with Aztil.
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Paul was excellent, experienced. Recommend completely. Explained everything thoroughly.
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WOW. David did a wonderful job. Nice when a company has an employee who cares enough to do a good job.
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Knowledgeable, Professional, efficient, personable, and timely.The experience From the office personal to the technician was excellent
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