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Electric Hot Water Heater Not Working After Power Outage

By Aztil –

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Water Heater Not Working

Power outages are a normal occurrence. Usually, by themselves, they are no issue, but sometimes they bring with them some minor to major problems. Electric hot water heater not working after a power outage is one such problematic situation. Depending on what has gone wrong with the water heater, it could either be a minor thing or something as significant as a dead water heater.

Water Heater Takes Time To Heat Water

If you have used up all the hot water while the power was out, you have to give your water heater time to heat more water. It is not an instant heating device. Water heaters operating on gas take around half an hour to 40 mins to heat a tank full of water. An electric heater takes around twice as long. Even after the passage of this time if there is no hot water, you have cause for concern.

Check The Power Supply If Hot Water Not Working

The power is back up inside the home, but it’s entirely possible that the power supply to the water heater is still not through. There is a probability that after the outage, only partial power was restored and not complete due to some fault. Maybe your water heater is one of the affected appliances . Using a “circuit tester”, you can check whether your water heater is receiving power or not. If not, you need to figure out why. There are a couple of reasons that could be the cause. These are –

 1. Tripped Circuit Breaker – Due to a surge in electricity, when the power came back on, the circuit breaker may have tripped. To rectify, you will have to push the tripped circuit breaker back to “On” position. Once that is done, your water heater should start functioning normally. However, if the circuit keeps tripping, it’s better to ask your local HVAC technician to come and have a look at the problem. Remember the circuit trips only when there is an overload. So, maybe you need to reaccess your electricals and wiring.

2. Cut Or Burnt Wires – While the power was out, a small animal or rodent could have chewed the wiring leading to the water heater. Similarly, the wire may have been cut by mistake or burnt due to overheating. Whatever be the case, the power came back on, but since the wires were damaged, the water heater could not function. You will need to figure out where the wires were cut, chewed or burnt and replace them. Since this job needs to be performed correctly due to its hazardous nature, let your plumber or electrician deal with it.

3. Faulty Switchboard – The fault could also lay in the switchboard from where the water heater is powered. Maybe the earthing is not proper, or it has a loose connection. If you have some basic idea of electricals, this is something you can check on your own. In case you have any misgivings, it’s best to call your electrician.

4. Plug Problems – Just like a faulty switchboard, the plug that connects the water heater to the power supply source too could have loose connections. Open the plug and tighten all wires. If any wire is hanging free, put it in its correct position and tighten the screws. Your water heater should be all set to take care of your household demands for hot water.

All the above are possibilities when the water heater is not receiving power. If, however, its power supply is on, you need to look at a few additional things such as –

1. Thermostat Malfunction – The thermostat of the water heater could have malfunctioned; the power outage was just an excuse. Try resetting the thermostat by first bringing it down to zero. Wait for a couple of minutes and take it to the desired temperature. Hopefully, your water heater not working after power outage should be resolved. If this does not work, the chances are that you may have to replace the thermostat itself. Call your local plumber, to check it out and replace it, if required.

2. Low/High Voltage – Your water heater needs a certain minimum voltage to operate. Most residential water heaters operate at 220/240 volts and some at 110/120 volts. If the voltage is less than the minimum or higher than the maximum, as a safety feature, it will shut down or not function. If your water heater is not getting adequate voltage, it is probably because there is a problem with the electrical system of your home. You need to get this checked immediately by a trusted and qualified electrician. Once the voltage is back to normal, your water heater will resume functioning on its own. 

3. Burnt Heating Elements – Quite possibly, the heating elements of your water heater have all burnt out. This is usually a gradual process and happens as your water heater gets older. You can try replacing the burnt elements to extend the life of your aging water heater. To be honest, if your water heater is more than a decade old. it is recommended to buy a new one.

4. Tripped Reset Button – Another possibility is that your water heater’s reset button has tripped. A faulty thermostat, shorted heating element, and loose wiring may be the cause of this trip. Until you correct this trip your water heater will not work. This reset button is usually red in colour, and when it trips, it pops out. You have to push it back in.

Closing Thoughts If Electric Hot Water System Not Working

A power outage on its own will never harm a water heater. However, when the power comes back, a sudden voltage surge can fry the water heater. This will happen only if the circuit breaker does not work. It is thus essential to make sure that the electrical system of your home is reliable and trustworthy. Other than that, your local plumber or plumbing company should be able to take care of any water heater problems. Do not ever tinker with your water heater on your own. It is not a toy you can play with.

Frequently Asked Questions

The reset button on the electric water heater is easy to identify. It is a small red button found near the thermostat or behind a removable metal board under some insulation on the unit. Once you locate this button, press it and release it. Your electric water heater is now reset.

Water heating times tend to vary. Some heaters give hot water instantly (instant water heaters), and others can take anywhere between an hour to an hour and a half to give the desired result. Usually, water heating time depends on the type of heater, its location, the temperature of the water entering the heater, etc.

Typically, if the water heater suddenly loses power for no feasible reason, the reset button is used to turn it on back again. The reset button also acts as a safety mechanism by turning off the unit when the water becomes too hot.

The best way to prevent heat loss from the tank when there is a power outage is to wrap it up in a blanket. But before you do that, unplug it from the power source as when the power comes back on, the blanket might result in a fire.

Begin by ruling out power troubles. First, reset the circuit breaker if it has tripped, and replace the fuse if it is blown. Then, check if power is coming to the electric water heating element. Test the heating element. If it is faulty, replace it. Lastly, if the thermostat is getting power and yet not working, replace the thermostat with the heating element.

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Dana, my service tech did an amazing job to keep my AC up and running. He contacted me on his i, and was here in a flash.

He also updated me on the condition of the AC for the future, made some recommendations for me to consider.

Keep Dana on my service list and THANK YOU DANA!!!!
Response from the owner:Hi Jeanne, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana did a excellent job. He listened as to what was wrong as if he really cared. I would reccommend him to anyone. Very nice and respectable and he knew what he was doing.
Response from the owner:Hi Pat, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Niko was excellent. Very happy with his service. Explained everything and was very professional.

Yesterday no ac!! Yikes. Dana was the technician who did not leave our house until he discovered and fixed the problem. Believe me, he missed dinner and this was a Friday night. Couldn’t be happier. Dana was so professional and knowledgeable. So happy we bought from Aztil and have a service contract with them. If you ever think it’s not worth having the service contract in case of emergency, when you have no ac and it’s sweltering outside, you will be so happy you made a smart decision! Thank you Dana and Aztil.
Response from the owner:Hi E. R., thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Ramon was very thorough.
Response from the owner:Hi Michael, thank you for your kind words! We're so glad to hear that Ramon did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Rafael
Was very informative, polite, and to the point in explaining warranty information, and what parts was needed for my air conditioner.

I look forward yo his next visit in 6 months.
Keeps us up to date.
Response from the owner:Hi Erlene, thank you for your kind words! We're so glad to hear that Rafael did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Ramon did an excellent job in servicing my air conditioners. He also called the office to get the permit issue resolved. He informed me that Aztil was recently sold and he is enthusiastic about the new management. I also see an improvement in the communication in the past month.
Response from the owner:Hi Michael, Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Aztil was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
The service tech Ramon did an excellent job doing maintenance on my ac and fixed my plaster on top of the ac unit!! Highly recommend!!!!
Response from the owner:Hi Chris, thank you for your kind words! We're so glad to hear that Ramon did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
I scheduled a routine check up and Cody came to my home. He was so knowledgable and found issues with AC and fixed them on the spot. He also found a major issue on my roof and I immediately called the HOA. I will definitely be asking him to come back for my next check up

Excellent Customer service Kudos Cody !!
Response from the owner:Hi Evee, thank you for your kind words! We're so glad to hear that Cody did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
I appreciate the online appointment system and the follow up communication until the Tech arrives. Dana, the technician on my job was terrific. He was very thorough and courteous, willing to answer all of my questions with clarity. The only thing that keeps me from awarding a 5 was the price. The service was very satisfying and Dana was exemplary.
Response from the owner:Hi Brett, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Cody did an excellent job. He finished in a timely manner and answered the questions I asked him.
Response from the owner:Hi Benjamin, thank you for your kind words! We're so glad to hear that Cody did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
I scheduled a routine check-up. Aztil canceled on me and the next appointment was 3 weeks later, so I was not happy about that. However, when my technician Ramon showed up, he was very thorough and efficient. He explained what he was doing and made good suggestions to maintain my AC. I was very happy with his work.
Response from the owner:Hi Elizabeth, thank you for your kind words! We're so glad to hear that Ramon did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana came to my house today. So impressed! He was courteous and knowledgeable. Fixed the problem quickly! Five stars!.
Response from the owner:Dear Cheryl Feldman, thank you for taking the time to share your positive experience with Dana. We're delighted to hear that he provided courteous and knowledgeable service while fixing the problem efficiently. Your satisfaction is our top priority, and we appreciate your five-star rating. If you need any further assistance, please don't hesitate to reach out.
Albert Rodriquez was through and professional. Great service
Response from the owner:Hi Susan, thank you for your kind words! We're so glad to hear that Albert did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Great job by Barreto
Response from the owner:Hi Alejandro, thank you for your kind words! We're so glad to hear that Asiel did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Michael was amazing today on our emergency air conditioning needs. He went above and beyond to accomplish getting our unit up and running!!!
Response from the owner:Hi Denise, thank you for your kind words! We're so glad to hear that Michael did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Ramon was amazing !!!! Awesome job !!!
Response from the owner:Hi Kerry, thank you for your kind words! We're so glad to hear that Ramon did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Response from the owner:Hi Doris, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Ramon Serpa is the best! He performed the maintenance check on my A/C and when I told him about my husband’s allergy problems, he suggested UV lights which would improve the air quality. He installed these for me explaining the process in detail. He is the best technician we have ever had with Aztil.
Response from the owner:Hi Susan, thank you for your kind words! We're so glad to hear that Ramon did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
I've been using Aztil for over 20 years across 4 homes in Florida. From general services to complete A/C replacements, I wouldn't trust anyone else. My recent service in Port St. Lucie with Nico was excellent and he was very helpful in going over all of my HVAC system and answered a few questions I had.
I highly recommend Aztil for any HVAC issues or general maintenance.
Response from the owner:Hi Ralph, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
I cannot speak highly enough of our super kind technician, Randy, who came out to assess our AC today. Randy took the time to walk us through photos of the issues in our AC and offered to take care of it ASAP as he already had the parts in his truck - LOVE the preparedness! Aztil Air Conditioning is superior and we will request Randy on a go forward basis.

UPDATE 6/17/25 - Exceptional Service from True Professionals - Highly Recommend!

We recently had our ducts cleaned and sealed, plus our dryer vent serviced by Jordan and Hero from Aztil Air Conditioning, and I cannot say enough good things about their work. From the moment they arrived, these two demonstrated exactly what professional service should look like.

What impressed us most was their commitment to education - they took the time to walk both my husband and me through every step of the process, explaining not just what they were doing, but why it mattered for our home's efficiency and air quality. It's rare to find technicians who are so patient and thorough in their explanations.

Beyond their technical expertise, Jordan and Hero showed genuine respect for our home and our comfort level throughout the entire job. They worked with care and consideration, treating our space as if it were their own. As homeowners, we've all had those experiences where workers leave you feeling uneasy - this was the complete opposite. We felt completely at ease having them in our home.

Their professionalism, kindness, and attention to detail set them apart in an industry where those qualities aren't always guaranteed. If you're looking for HVAC services you can trust, don't hesitate to call Aztil Air Conditioning. Jordan and Hero will take excellent care of you and your home.

Five stars - we'll definitely be calling them for any future needs!
Response from the owner:Thank you Jessica for your positive feedback. I'm glad you were happy with the support we provided. Please keep us in mind for any HVAC needs.
Rick was terrific. Knowledgeable fast, courteous. We hope if we need a/c work, he's the one who comes out.
Response from the owner:Hi Hal, thank you for your kind words! We're so glad to hear that Rick did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Very professional, knowledgeable, and accomplished the tasks requested..Would recommend to others.
Response from the owner:Hi Judy, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Jordan was excellant. Went above and beyond listening and talking me through everything.
Response from the owner:Hi Mark, thank you for your kind words! We're so glad to hear that Jordan did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Thank you Alex who diagnosed my AC issue quickly,! your superior technical skills and customer service have not gone unnoticed. Alex made my experience a pleasant one, even though my AC motor went and it needs to be ordered, the good news is it’s under warranty🤷🏼‍♂️
Response from the owner:Hi Stephen, thank you for your kind words! We're so glad to hear that Alex did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Today I had a repair/replacement done by Alex Molina
Alex is knowledgeable and explains what has to be done and it will be done
He is very polite, cleans up after himself and never complained about being in the sun for the number of hours that he had to be there to work
If anybody needs work and is lucky enough for Alex Molina to be your tech all will be done right
Thank you, Alex
Response from the owner:Hi Helen, thank you for your kind words! We're so glad to hear that Alex did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
On the ball. Courteous and efficient. Initially forgot to install cement pad, but did so when deficiency pointed out to him. Generally very pleased.
Response from the owner:Hi John, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Michael King gave me outstanding service for a recent maintenance visit. He is informative, polite and above all professional. He answered all my questions and gave me good tips for ongoing maintenance.
Response from the owner:Hi Wendy, thank you for your kind words! We're so glad to hear that Michael did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Response from the owner:Hi Sharon, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Good job
Response from the owner:Hi Nancy, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
They were excellent
Response from the owner:Hi fjoe270, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Response from the owner:Hi Norman, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Alez molina was excellent! Kind, proficient and efficient. Worked quickly. Am so grateful.
Response from the owner:Hi Diana, thank you for your kind words! We're so glad to hear that Alex did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Jordan & Herolson did a great job cleaning my ductwork. They arrived on time, were very nice, polite & efficient. Jordan explained everything clearly. They cleaned up thoroughly when they were done. The popcorn from my ceilings was everywhere, but they took care of it. Five stars.
Response from the owner:Hi Lisa thank you for your kind words! We're so glad to hear that Jordan and Hero did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Niko is always a competent , pleasant professional who assists me with my air conditioning units.

AZTIL responds to my calls in a timely manner.
Response from the owner:Hi Debra, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Jordan an hero where effective angel. They explained evdrthing and extremely pleasant
Response from the owner:Hi Carol, thank you for your kind words! We're so glad to hear that Jordan did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Tino was friendly, professional and very helpful
Response from the owner:Hi Karen, thank you for your kind words! We're so glad to hear that Tino did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana was great!! Suggested a cut off switch to stop the water backup
Installed it right away
Response from the owner:Hi Mel, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Aztil is always so reliable.
Dana came today, diagnosed my A/C problem and took care of right away.
Terrific service! Thank you, Dana!
Response from the owner:Hi Susan, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Best workers, Jordan,and Hero.
Response from the owner:Hi Virginia, thank you for your kind words! We're so glad to hear that Jordan and Hero did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Thanks to Aztil AC! One of our A/C units broke down unexpectedly, and Anthony got Lazaro out to us right away the next morning. Lazaro was excellent and he found the problem with our unit very quickly. We really appreciate their quick action and professional expertise. Outstanding service from start to finish!
Response from the owner:Hi Jake, thank you for your kind words! We're so glad to hear that Anthony and Lazaro did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Just has Dana come as soon as Aztil can get there team there for our family. Dana was friendly, professional and knew his stuff.
Response from the owner:Hi Justin, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
The AC maintenance service was excellent. Niko Garza was professional, helpful, kind, and was instrumental in arranging for the next Senior Technician to solve the AC problem that I am having. That service will be sometime today. He also recommended the dryer vent cleaning and the in-line AC cleaning, of which I scheduled for Monday and paid today. My husband has been very ill for the past 4 years and in the hospital right now. Aztil has arranged the services, after Niko explained the situation, so that they will be completed before he comes home because a patient on oxygen and a feeding tube cannot be without power to the whole house, even a short shut down would endanger him. Thank you Niko!

Technician Rick Cochran did an excellent job replacing the AC breaker and ensuring that everything was in correct working condition. I really appreciated his kindness and professional demeanor. Thank you Rick!

Today Technician Alex Molina completed the services (dryer lint trap cleaning and inline air handler cleaning). Once again, I was fortunate to have a professional, gracious, and thoughtful person come to my house to perform the services. Thank you so much Alex!

June 2 2025 Thank you Cody! It is a relief to finally have the A/C back to what it should be. The replacement of the coil is probably what was needed a month ago. Rather than dwell on what was, I truly appreciate the replacement service and how kind you were to a grieving widow.
Response from the owner:Hi Admonis, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Angel and his crew
Response from the owner:Hi Don, thank you for your kind words! We're so glad to hear that Angel did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Tino Costanzo did an excellent job. Extremely helpful in adding to the efficiency of the operation of our air conditioning unit.
Response from the owner:Hi David, thank you for your kind words! We're so glad to hear that Tino did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
This is the second time Michael King has serviced my AC for AZTIL. He is always pleasant and courteous. He explains all he does to the unit and answers all questions I may have. He is very thorough. Great asset to the company. The trainee (Skyler) with him today has a very good teacher and seems to be on his way to being a positive service tech.
Response from the owner:Hi Walter, thank you for your kind words! We're so glad to hear that Michael and Skyler did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Response from the owner:Hi Steven, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Lazaro was excellent. Full explanation of services. I would like to get him for any future services. I'd like to add that I was pleased with the vent cleaning that was performed by Alex Molina and his assistant.
Response from the owner:Hi Jazziz, thank you for your kind words! We're so glad to hear that Lazaro did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
I had woken up to no ac in my house. I contacted aztil on a Saturday at 5 pm and their technician called me back within a half hour. His name was Tino, he said that he would be there within 30 minutes…. And he was! He figured out the problem in 10 minutes and he solved it! Excellent service! Thank you so very much!
Response from the owner:Hi Patricia, thank you for your kind words! We're so glad to hear that Tino did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.

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