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Electric Hot Water Heater Not Working After Power Outage

By Aztil –

Water Heater Not Working

Power outages are a normal occurrence. Usually, by themselves, they are no issue, but sometimes they bring with them some minor to major problems. Electric hot water heater not working after a power outage is one such problematic situation. Depending on what has gone wrong with the water heater, it could either be a minor thing or something as significant as a dead water heater.

Water Heater Takes Time To Heat Water

If you have used up all the hot water while the power was out, you have to give your water heater time to heat more water. It is not an instant heating device. Water heaters operating on gas take around half an hour to 40 mins to heat a tank full of water. An electric heater takes around twice as long. Even after the passage of this time if there is no hot water, you have cause for concern.

Check The Power Supply If Hot Water Not Working

The power is back up inside the home, but it’s entirely possible that the power supply to the water heater is still not through. There is a probability that after the outage, only partial power was restored and not complete due to some fault. Maybe your water heater is one of the affected appliances . Using a “circuit tester”, you can check whether your water heater is receiving power or not. If not, you need to figure out why. There are a couple of reasons that could be the cause. These are –

 1. Tripped Circuit Breaker – Due to a surge in electricity, when the power came back on, the circuit breaker may have tripped. To rectify, you will have to push the tripped circuit breaker back to “On” position. Once that is done, your water heater should start functioning normally. However, if the circuit keeps tripping, it’s better to ask your local HVAC technician to come and have a look at the problem. Remember the circuit trips only when there is an overload. So, maybe you need to reaccess your electricals and wiring.

2. Cut Or Burnt Wires – While the power was out, a small animal or rodent could have chewed the wiring leading to the water heater. Similarly, the wire may have been cut by mistake or burnt due to overheating. Whatever be the case, the power came back on, but since the wires were damaged, the water heater could not function. You will need to figure out where the wires were cut, chewed or burnt and replace them. Since this job needs to be performed correctly due to its hazardous nature, let your plumber or electrician deal with it.

3. Faulty Switchboard – The fault could also lay in the switchboard from where the water heater is powered. Maybe the earthing is not proper, or it has a loose connection. If you have some basic idea of electricals, this is something you can check on your own. In case you have any misgivings, it’s best to call your electrician.

4. Plug Problems – Just like a faulty switchboard, the plug that connects the water heater to the power supply source too could have loose connections. Open the plug and tighten all wires. If any wire is hanging free, put it in its correct position and tighten the screws. Your water heater should be all set to take care of your household demands for hot water.

All the above are possibilities when the water heater is not receiving power. If, however, its power supply is on, you need to look at a few additional things such as –

1. Thermostat Malfunction – The thermostat of the water heater could have malfunctioned; the power outage was just an excuse. Try resetting the thermostat by first bringing it down to zero. Wait for a couple of minutes and take it to the desired temperature. Hopefully, your water heater not working after power outage should be resolved. If this does not work, the chances are that you may have to replace the thermostat itself. Call your local plumber, to check it out and replace it, if required.

2. Low/High Voltage – Your water heater needs a certain minimum voltage to operate. Most residential water heaters operate at 220/240 volts and some at 110/120 volts. If the voltage is less than the minimum or higher than the maximum, as a safety feature, it will shut down or not function. If your water heater is not getting adequate voltage, it is probably because there is a problem with the electrical system of your home. You need to get this checked immediately by a trusted and qualified electrician. Once the voltage is back to normal, your water heater will resume functioning on its own. 

3. Burnt Heating Elements – Quite possibly, the heating elements of your water heater have all burnt out. This is usually a gradual process and happens as your water heater gets older. You can try replacing the burnt elements to extend the life of your aging water heater. To be honest, if your water heater is more than a decade old. it is recommended to buy a new one.

4. Tripped Reset Button – Another possibility is that your water heater’s reset button has tripped. A faulty thermostat, shorted heating element, and loose wiring may be the cause of this trip. Until you correct this trip your water heater will not work. This reset button is usually red in colour, and when it trips, it pops out. You have to push it back in.

Closing Thoughts If Electric Hot Water System Not Working

A power outage on its own will never harm a water heater. However, when the power comes back, a sudden voltage surge can fry the water heater. This will happen only if the circuit breaker does not work. It is thus essential to make sure that the electrical system of your home is reliable and trustworthy. Other than that, your local plumber or plumbing company should be able to take care of any water heater problems. Do not ever tinker with your water heater on your own. It is not a toy you can play with.

Frequently Asked Questions

The reset button on the electric water heater is easy to identify. It is a small red button found near the thermostat or behind a removable metal board under some insulation on the unit. Once you locate this button, press it and release it. Your electric water heater is now reset.

Water heating times tend to vary. Some heaters give hot water instantly (instant water heaters), and others can take anywhere between an hour to an hour and a half to give the desired result. Usually, water heating time depends on the type of heater, its location, the temperature of the water entering the heater, etc.

Typically, if the water heater suddenly loses power for no feasible reason, the reset button is used to turn it on back again. The reset button also acts as a safety mechanism by turning off the unit when the water becomes too hot.

The best way to prevent heat loss from the tank when there is a power outage is to wrap it up in a blanket. But before you do that, unplug it from the power source as when the power comes back on, the blanket might result in a fire.

Begin by ruling out power troubles. First, reset the circuit breaker if it has tripped, and replace the fuse if it is blown. Then, check if power is coming to the electric water heating element. Test the heating element. If it is faulty, replace it. Lastly, if the thermostat is getting power and yet not working, replace the thermostat with the heating element.

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Dana was great! Very informative and helpful!
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Paul, Jordan and Adrian were very personable and knowledgeable. I was pleased with the work they did and their work ethic. I also received prompt attention to my problem.
Paul gross was excelente
Great job very professional.
aztil air conditioning great had other company that was no good aztil is always there for me, and Ramon, was wonderful, very helpful great service
Paul was terrific. On time, professional, thorough, and told us what we needed to do in terms we could understand. He found a problem and took the time to set up an appointment to address it. He went the extra mile, and we are very thankful.
Cody did a fsntastic job
I have used Aztil for several years. I am satisfied with their service.
After our AC went out we were concerned about being stuck in the heat. Dana came out and found the issue right away. He worked with the office to line up a replacement for the very next day.

Naraldo came in the morning and removed the old unit. A short while later the crane came to get the old on off the roof and put the new one up there.

They worked throughout the morning and we were back in business. My wife and I both work from home and never missed a beat. Thanks Aztil!
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Cody Richardson serviced my two air conditioners. I rate him as A+. He was very thorough and did a great job servicing my air conditioners.
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TINO did a great job - was thorough and explained everything he was doing! See him back in 6 months
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Alex Molina’s service was excellent!
Response from the owner:Hi Enriqueta, thank you for your kind words! We're so glad to hear that Alex did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Editing my previous review bc I cannot add another. Ihave been under contract with this AC company since 2013. They have kept me going since. Just got my usual 6 month tune-up, and my technician, Alex M. was excellent and very helpful, and answered all my questions. Highly recommend this business.
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I am “blown away” by the exceptional service I received from Marc O'Connell at Aztil Air Conditioning! From the initial consultation to the final service, Marc was professional, knowledgeable, and courteous.

His attention to detail and commitment to ensuring my air conditioning system was tailored to my specific needs was impressive. Marc took the time to explain every aspect of the service and answering all of my questions.

The service itself was seamless and efficient. Marc worked diligently to minimize disruption to my daily routine. I greatly appreciated that.

The air conditioning system is now quiet, efficient, and has significantly improved the overall comfort of my home.

I would highly recommend Marc O'Connell and Aztil Air Conditioning to anyone in need of air conditioning services. Aztil has exceptional customer service, technical expertise, and commitment to quality. Make them the go-to choice for all your air conditioning needs.

Thank you, Marc, for an outstanding experience!" 😉
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Great Service. ¡Thanks Dana!
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Very pleased with Ramon professionalism, reccomend Aztil .
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Yandis is an exemplary technician. He explained each part of his maintenance check and made other suggestions as to how to improve our HVAC system. We rate him a 10+!!
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Did a wonderful job and very clean The young men that worked here was Jordan and Adrian I would recommend them
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We had a repair done by Rick Cchran. Excellent repair person, knowledgable on the unit we have. Thanks to Sabrina for helping to get the cost down.
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Jordan and his crew were great He explained the process in detail. The work was done expertly
The aeroseal system "closed " the equivalent of 4 open windows in my AC ductwork
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Jordan was great. Should I need to this work on my other unit's duct work I will ask for Jordan
Response from the owner:Hi Herbert, thank you for your kind words! We're so glad to hear that Jordan did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
This was the second time I've used Aztil to replace my air conditioner and there's a reason I'm a repeat customer! My repair technician, Lee, was prompt and quickly identified that I needed a new unit. Within the hour I got an estimate, and I was on the schedule for installation the next day. That was a relief as the weather in Florida has been swinging from cool to too hot. On installation day, Dana and Angel were fantastic. They were on time, and quickly replaced my AC and air handler. They were kind and clean and left my garage area cleaner than they found it. I work from home, but they didn't disrupt my schedule at all. I would highly recommend Aztil to all my friends and neighbors in South Florida.
Response from the owner:Hi Elizabeth, thank you for your kind words! We're so glad to hear that Lee did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Rick Cochran is a wonderful caring tech. He found my problem and fixed it, and even did a little extra to make my AC work better. I'm happy that I use Aztil.
Response from the owner:Hi Lillian, thank you for your kind words! We're so glad to hear that Rick did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Lazaro was prompt, friendly and knowledgeable
Response from the owner:Hi Barbara, thank you for your kind words! We're so glad to hear that Lazaro did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
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David was great. Very professional and helpful.
Response from the owner:Hi Michael, thank you for your kind words! We're so glad to hear that David did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
LEE is a great technician and a pleasure to meet.
Response from the owner:Hi Larry, thank you for your kind words! We're so glad to hear that Lee did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana was very courteous, friendly, he did a through inspection in and outside my unit. I would recommend him always
Response from the owner:Hi Sheila, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana, the tech was great and very honest. I would recommend him to anyone!!!
Response from the owner:Hi Bernie, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Overall have been very happy with the technicians. The response from the office staff not as much.
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Yandis is a great tech. He usually does our service appointments and is neat, courteous, knowledgeable and respectful.
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I just had an AC unit replaced, air handler & condenser, by Aztil Air Conditioning. Paul was the initial point of contact, Naraldo was the installation technician. Paul gave me sound advice & Naraldo was professional, quick & clean with the instillation.
Response from the owner:Hi Ron, thank you for your kind words! We're so glad to hear that Paul and Naraldo did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Jordan and Adrian did a good job cleaning my air ducts. Thanks
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Technician Dana was very efficient.
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Asiel was such a hard worker. From the time he came until he left, he never took a break. Didn’t even get a lunch. When he didn’t understand something we asked, he had it translated on his phone. I can’t say enough for his work ethic.
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Angel Orbea did an excellent job today. He came in and listened to my explanation of what happened, checked his notes and went to work. He showed me everything and explained everything. He did a great job!!
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Excellent Serviceman, clean, and Professional
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Alex, tech …..wonderful!!!!
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Excellent work by Dana. He arrived on time, worked very hard and did a great job cleaning up after. He explained everything and was very friendly. I will definitely request Dana next time I need service. Outstanding work !
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Love Atzil and Albert always does an amazing job keeping my system running smoothly.
Response from the owner:Hi Devon, thank you for your kind words! We're so glad to hear that Albert did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
The A/C in one of our homes stopped working. I forgot to contact air Boca , which is now Aztil Air Conditioning. Instead, I contacted a competitor (paridise). The competitor came out was very nice and friendly and when they diagnose the problem, they said it would be over $900 to fix it. This didn’t seem right so I remembered to call Air Boca. I spoke with (Sabrina) and she was helpful and she sent my favorite former technician Yandis to look at the unit. They were able to solve the problem for less than $300. I highly recommend Aztil.
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Technician prompt, courteous and efficient
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Paul, Dana, Jordan and Adrian were absolutely amazing. They were thorough, clean and explained everything. Highly recommended!!’
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