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Electric Hot Water Heater Not Working After Power Outage

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Water Heater Not Working

Power outages are a normal occurrence. Usually, by themselves, they are no issue, but sometimes they bring with them some minor to major problems. Electric hot water heater not working after a power outage is one such problematic situation. Depending on what has gone wrong with the water heater, it could either be a minor thing or something as significant as a dead water heater.

Water Heater Takes Time To Heat Water

If you have used up all the hot water while the power was out, you have to give your water heater time to heat more water. It is not an instant heating device. Water heaters operating on gas take around half an hour to 40 mins to heat a tank full of water. An electric heater takes around twice as long. Even after the passage of this time if there is no hot water, you have cause for concern.

Check The Power Supply If Hot Water Not Working

The power is back up inside the home, but it’s entirely possible that the power supply to the water heater is still not through. There is a probability that after the outage, only partial power was restored and not complete due to some fault. Maybe your water heater is one of the affected appliances . Using a “circuit tester”, you can check whether your water heater is receiving power or not. If not, you need to figure out why. There are a couple of reasons that could be the cause. These are –

 1. Tripped Circuit Breaker – Due to a surge in electricity, when the power came back on, the circuit breaker may have tripped. To rectify, you will have to push the tripped circuit breaker back to “On” position. Once that is done, your water heater should start functioning normally. However, if the circuit keeps tripping, it’s better to ask your local HVAC technician to come and have a look at the problem. Remember the circuit trips only when there is an overload. So, maybe you need to reaccess your electricals and wiring.

2. Cut Or Burnt Wires – While the power was out, a small animal or rodent could have chewed the wiring leading to the water heater. Similarly, the wire may have been cut by mistake or burnt due to overheating. Whatever be the case, the power came back on, but since the wires were damaged, the water heater could not function. You will need to figure out where the wires were cut, chewed or burnt and replace them. Since this job needs to be performed correctly due to its hazardous nature, let your plumber or electrician deal with it.

3. Faulty Switchboard – The fault could also lay in the switchboard from where the water heater is powered. Maybe the earthing is not proper, or it has a loose connection. If you have some basic idea of electricals, this is something you can check on your own. In case you have any misgivings, it’s best to call your electrician.

4. Plug Problems – Just like a faulty switchboard, the plug that connects the water heater to the power supply source too could have loose connections. Open the plug and tighten all wires. If any wire is hanging free, put it in its correct position and tighten the screws. Your water heater should be all set to take care of your household demands for hot water.

All the above are possibilities when the water heater is not receiving power. If, however, its power supply is on, you need to look at a few additional things such as –

1. Thermostat Malfunction – The thermostat of the water heater could have malfunctioned; the power outage was just an excuse. Try resetting the thermostat by first bringing it down to zero. Wait for a couple of minutes and take it to the desired temperature. Hopefully, your water heater not working after power outage should be resolved. If this does not work, the chances are that you may have to replace the thermostat itself. Call your local plumber, to check it out and replace it, if required.

2. Low/High Voltage – Your water heater needs a certain minimum voltage to operate. Most residential water heaters operate at 220/240 volts and some at 110/120 volts. If the voltage is less than the minimum or higher than the maximum, as a safety feature, it will shut down or not function. If your water heater is not getting adequate voltage, it is probably because there is a problem with the electrical system of your home. You need to get this checked immediately by a trusted and qualified electrician. Once the voltage is back to normal, your water heater will resume functioning on its own. 

3. Burnt Heating Elements – Quite possibly, the heating elements of your water heater have all burnt out. This is usually a gradual process and happens as your water heater gets older. You can try replacing the burnt elements to extend the life of your aging water heater. To be honest, if your water heater is more than a decade old. it is recommended to buy a new one.

4. Tripped Reset Button – Another possibility is that your water heater’s reset button has tripped. A faulty thermostat, shorted heating element, and loose wiring may be the cause of this trip. Until you correct this trip your water heater will not work. This reset button is usually red in colour, and when it trips, it pops out. You have to push it back in.

Closing Thoughts If Electric Hot Water System Not Working

A power outage on its own will never harm a water heater. However, when the power comes back, a sudden voltage surge can fry the water heater. This will happen only if the circuit breaker does not work. It is thus essential to make sure that the electrical system of your home is reliable and trustworthy. Other than that, your local plumber or plumbing company should be able to take care of any water heater problems. Do not ever tinker with your water heater on your own. It is not a toy you can play with.

Frequently Asked Questions

The reset button on the electric water heater is easy to identify. It is a small red button found near the thermostat or behind a removable metal board under some insulation on the unit. Once you locate this button, press it and release it. Your electric water heater is now reset.

Water heating times tend to vary. Some heaters give hot water instantly (instant water heaters), and others can take anywhere between an hour to an hour and a half to give the desired result. Usually, water heating time depends on the type of heater, its location, the temperature of the water entering the heater, etc.

Typically, if the water heater suddenly loses power for no feasible reason, the reset button is used to turn it on back again. The reset button also acts as a safety mechanism by turning off the unit when the water becomes too hot.

The best way to prevent heat loss from the tank when there is a power outage is to wrap it up in a blanket. But before you do that, unplug it from the power source as when the power comes back on, the blanket might result in a fire.

Begin by ruling out power troubles. First, reset the circuit breaker if it has tripped, and replace the fuse if it is blown. Then, check if power is coming to the electric water heating element. Test the heating element. If it is faulty, replace it. Lastly, if the thermostat is getting power and yet not working, replace the thermostat with the heating element.

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Sylvia Jacobs
4 hours ago
Reynald Charles was my technician. He was very through and got my repair done in a very timely manner. I am VERY pleased with his service and that of Aztil AC.
John Stampfl
10 hours ago
Toni did a fantastic job! I believe he also did a very thorough job in all areas of our AC unit. He advised us of some areas of our unit that was building up mold and what needed to be done. The concern I had was why no other techs that come out every 6 months hadn’t brought this to our attention. Toni is very personable and he took the time to explain everything to us and I could tell that he is concerned about customer satisfaction. Appreciated all his efforts. Excellent Tech! We will request him to come back in 6 months again!
Most pleasant person who came to do diagnostics and repairs to my unit. Very knowledgeable and went the extra mile to make sure everything was working perfectly. I recommend this technician.
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Rita Katz
1 day ago
Aztil has always been a very reliable and professional company, and Nico was a terrific and professional technician who was able to diagnose our problem. We were just surprised that our out-of-pocket was almost $2000 even with a maintenance contract and a warranty on the compressor.

We just had our A/C unit serviced by Michael King who was terrific and fixed our drain clog. He was friendly, professional and made a great recommendation to fix our drain clog long term to avoid future headaches. He installed the new Drain IV in the same visit. Highly recommend and we are hopeful that this solution will truly give us peace of mind.
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Niko
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mvremer
1 day ago
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Niko was very professional and answered my many questions. He was pleasant and very knowledgeable.
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Elder did a great job
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2 days ago
A shoutout to our technician, Antonio. He was here on a Sunday and got our air conditioner working again. He was so nice, courteous and professional.
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Thank you so much for the kind words, Donna Simon! We are so glad to hear that Juan Ortega provided excellent service. He is indeed an asset to our company and we appreciate your feedback.
Mark O’Leary
3 days ago
Elder was fantastic. Fixed everything and did an outstanding job.
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3 days ago
Michael great technician friendly knowledgeable
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4 days ago
Dana and Antonio were wonderful. Very kind and knowledgeable
Arlene Kelly
4 days ago
Alberto & Roberto are 10 plus! They installed a totally New air conditioning system . They are very professional, courteous, efficient and clean up after completion! Would definitely use them again!!
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j b
4 days ago
Michael was very helpful about how to get the most out our system. Professional, knowledgeable and friendly
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4 days ago
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Nadine Waugh
4 days ago
Antonio is the best AC tech ever did my maintenance and also gave some great recommations
Highly recommend the company and Antonio
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Marci Phillips
4 days ago
Antonio was here for a tuneup. Took the time to do the job and go over everything with me. Greatly appreciated
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5 days ago
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5 days ago
Niko was patient and efficient as he carefully examined both AC units! He was terrific !
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5 days ago
Elder fabulous
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Zelda Freedman
6 days ago
Elder
Service was great
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Alex
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6 days ago
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Alice Doyle
6 days ago
Michael, was great. He was very personable. I really liked him and I hope that he comes back in the service for us again I’m giving him 100 stars. was great and he was personable and I really do like him the next time that I have a visit from you guys it will be from him and I almost decided not to use you guys no more because of the other two gentlemen that came they were young boys, and they did not do things properly, but Antonio was very very good and I really liked himHe was very professional so thank you very much for letting Antonio come and giving yourself a second chance have a blessed day.
Clark Sprague
1 week ago
Elder was excellent. One of the best techs. I give him 5 stars
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1 week ago
Knows his job, new system
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Elder Zavala. He is an excellent tech that took his time explaining everything.. he did his job and everything he was supposed to do. Very happy with today’s maintenance!! He’s a total asset to your company
P. C.
1 week ago
Niko did a great job. He took his time, and did a great job. Highly recommend AZTIL!
Jim Louthan
1 week ago
Elder. Excellent job of repairing AC Excellent job of explaining Membership program.
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1 week ago
Niko very efficient would like him to come here for all future calls
Sheri Meyers
1 week ago
Nico was very knowledgeable. he answered all my questions and offered recommendations for my AC unit I will think about doing. I renewed my yearly Atzil contract for my cooling system.
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1 week ago
Elder took care of Everything nicely.
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2 weeks ago
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12.29.25 Alex came to fix a/c thermostat wiring problem. A/C did not put out heat. He fixed within 5 minutes. 5 stars.
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Bob Ormerod
2 weeks ago
Great job of keeping me informed and getting the maintenance done effectively!
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I Solomon
2 weeks ago
Elder was terrific. He helped me out and took care of the problem
Response from the owner:Thank you for your positive review. I'm glad you were happy with Rick's work. We appreciate your business and look forward to serving you again.
Daesong Kim
2 weeks ago
Niko did a good job today much appreciated
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David Schwarz
2 weeks ago
Dana did a fine job
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Edward Liberston
2 weeks ago
Explained everything I needed to know. Concise and understandable.
Did a great job.!!!!!
Judith Pisani
2 weeks ago
Elder was absolutely professional and did his job quickly and efficiently AI would recommend him highly Judy and Frank Pisani
Linda LaRocco
2 weeks ago
Elder Zavala did a great job.
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William Ernstein
2 weeks ago
Elder did a great job
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2 weeks ago
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Roy Light
2 weeks ago
Great service
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Keith Baer
2 weeks ago
We had a great experience with Aztil AC. Naraldo Bunsie was very thorough at our spring tuneup. He is very personable and explained everything very thoroughly. Highly recommended.
Response from the owner:Hi keith, thank you for your kind words! We're so glad to hear that Paul did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
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2 weeks ago
I unexpectedly had to replace my A/C and Jonathan was very professional in guiding me through the entire project. I found him to be very knowledgeable and customer oriented. I would not hesitate to recommend him to anyone in need of A/C services or maintenance. Jonathan is the one to go to. Thank you Jonathan for representing your company so well!
In addition, Jonathan also recommended that I get my air ducts cleaned. Dave and Jose did a very thorough job and were also very professional. Great team! Thank you.

4/15/26
Today, Jaylen and Jason came to install the sealant to my AC ducts. Both were very professional and did an outstanding job, not only with their assignment, but also being professional and very informative. Thank you J. and J.! Great job!
Response from the owner:Hi Chantal. Thank you for your positive feedback. I'm glad Jonathan, Dave, and Jose all provided you with good service. If you need anything else, please don't hesitate to contact us.
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2 weeks ago
Elder very efficient
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