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I Want a Smart Thermostat but Don’t Have a C Wire – What Are My Options?

By Aztil –

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Smart Thermostat Without C Wire

Getting a smart thermostat is the most sensible and wise option if you are desirous of lowering your heating and cooling-related utility bills. These devices learn your preferences in indoor temperature settings and also your routine. Accordingly, they churn out an energy-efficient schedule that matches your expectations. Making the deal far better is the fact, with a smart thermostat, you can regulate the temperature from just about anywhere as long as you have a device connected to the internet.

Usually, installing a smart thermostat is not too complicated. An HVAC technician can efficiently perform it. Nevertheless, one common problem that arises more often in older houses is that of improper wiring. To be more precise, some homes do not have a thermostat C wire in their HVAC wiring. Does that mean if your home does not have a C wire, you cant install a smart thermostat? Today, we address this issue and enlighten you about the available options.

Thermostat C Wire

“C” in the C-wire stands for “common.” It is an extra wire that serves to provide a return path for 24 Volts of continuous power to the smart thermostat. In layman’s terms, the thermostat C wire closes the circuit to provide the thermostat with constant 24 Volt power.

Let’s talk about color-coding. When it comes to wires, a combination of colors and shorthand is used to indicate the purpose the wires serve. For example:

1. G-wire – Signal to turn on the fan, usually green in color.
2. R-wire – 24 V AC power, usually red in color.
3. Y-wire – Signal to turn on cooling, usually yellow in color.
4. W-wire – Signal to turn on the heating, usually white in color.
5. C-wire – Common wire for continuous power, usually black or blue in color.

Despite the colors being more or less a standard practice, it is still not wise to depend on them blindly. It is possible during repairs or maintenance, the availability of the correct color wire was limited, and hence, substituted with a wire of another color.

What To Do If You Don’t Have A C-Wire

If your home is old and does not have a C-wire, your only option is to either forget about installing a smart thermostat or get your home rewired. Is that what you think? Well, there’s good news in store for you.

If your home has no C-wire, it does not mean you can’t use a smart thermostat. So rest assured, you can still install your new smart thermostat and reap its sweet fruits. All you have to do is depend on the experience, expertise, and creativity of the HVAC technician.

Your Options When There’s No C-Wire

#1 Option – Do Nothing At All – The good news is that all smart thermostats don’t require a C-wire. Some can work equally well without them. However, the claim is slightly misleading because, in these cases, the thermostat draws the necessary power for its screen and Wi-Fi capabilities by stealing power. Some people may barely notice the power stealing, while others may complain that their Wi-Fi does not always stay connected and the furnace is continuously cycling.

#2 Option – Search For A Hidden C-Wire – The old thermostats did not need a C-wire as batteries powered them. In those cases, the unused common wire of the HVAC wiring remained tucked away in the wall. Therefore, your next obvious course of action is to verify if that’s what you are dealing with. First, turn off the power to your HVAC system and take off the thermostat’s front plate to see the existing wire connections. Now, unscrew the backplate of the thermostat and gently pull it forward along with the wires. Behind the plate, you will see the HVAC wiring that connects to the thermostat. It will be in the form of a sheath with different colored wires coming out. If you see a wire wrapped or taped around the sheath, it is most probably the C-wire. Nonetheless, let the HVAC technician be the judge of that.

#3 Option – Use The G-Wire as C-Wire – Sounds simple? But not really so because it has a drawback. The G-wire is used to turn on the fan. If the G-wire is converted to C-wire, you will no longer be able to use the fan independently when heating or cooling is not running. So, you shall have to compromise on that front. If you wish to continue, disconnect the G-wire from the G-terminal and connect it to the C-terminal in the furnace and the thermostat. You will need a jumper cable to connect the empty G-terminal to Y-terminal on the circuit board.

There is one more problem with this option. For some HVAC systems, this option is not viable, like:

1. An HVAC system that uses electric heat.
2. An HVAC system that is two-wire heat only.

#4 Option – Buy An Adapter – Some smart thermostats come with smart home kits. If yours hasn’t, don’t fret, for you can also buy one from a home improvement store. The kit comes with a diode that divides the power from an existing wire into two separate wires. Although this solution sounds easy to perform, we still advise you to let a trained technician handle the task. It is because you can get confused and connect the wires in the wrong positions. A technician is trained for these tasks and will never make mistakes.

#5 Option – Install New HVAC Wiring – An obvious solution in which you will not have to make do with creative solutions is installing brand new HVAC wiring that has the necessary C-wire. This way, you need not compromise on when the fan will work or not, and there is no need to buy any smart home kits. It is a simple and much more straightforward solution, though it may cost a bit more.

Closing Thoughts

It is necessary to hook up your smart thermostat correctly to deliver on all promises. This task is simple, but because your complete heating and cooling system is dependent on it, we highly recommend that the thermostat installation best be left to professionals. With their help and expertise, things will never go wrong. If in doubt of your ability to install your smart thermostat, call Aztil AC today. We will gladly provide assistance.

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Tech Juan Ortega was great to work with. He explained everything in detail and answered all my questions. I will definitely be calling Aztil Air for my upcoming HVAC needs.
Michael King was very pleasant to communicate with and answered my questions fully.
Awesome service. Dana arrived shortly after we placed our emergency call and within a short time our AC was back up and running. Highly recommend Aztil AC!
The service tech Dana did an excellent job doing the repair of the compressor and my ac is working great again!!!! Very friendly and courteous, Highly recommend!!!!
Response from the owner:Hi Chris, thank you for your kind words! We're so glad to hear that Ramon did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Niko done a super job. Did everything involved with the a/c. He is a very nice guy. Would love to have him back. :)
Aztil is a very reliable ac company TINO did a great job with my air conditioner he took the time to explain to me how to use my thermostat and answer all my questions thank you Aztil I will recommend you to my friends and family
Michael King was amazing!!!!!!
Called them and Niko Garza was at moms house with in 15 minutes didn't take long for him to get my A/C running Niko is a nice person
Skyler and Alex did a wonderful job very pleasant guys I was very comfortable with them thank you guys for the wonderful job
Aztil tech Jorge Rivera is to be commended for staying up in my very hot attic to install my new air handler. He did a great job. His patience as I connected my new smart thermostat and set up everything so I could control my thermostat from my phone.
Thank you for your quick response and good work.
Response from the owner:Hi Lynn, thank you for your kind words! We're so glad to hear that Jorge did an excellent job with your new Installation and that you were pleased with the outcome. Thank you for being a valued customer.
He was very good at what he does
Response from the owner:Hi Cheryl, We are pleased to hear you are happy with our service. We appreciate the kind words! Thank you for being a valued customer.
Cody was our technician. He promptly diagnosed the problem and fixed the problem in a timely manner. Very professional.
Response from the owner:Hi Frank, thank you for your kind words! We're so glad to hear that Cody did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Paul came to check the A/C compressor and handler. Took pictures and showed me. Both units were disgustng.. He gave me the amt of replacing. I Absolutely agreed. Then Neraldo and another Technician came and installed the AC units. Next
Jordan and Adrian came and cleaned all vents and ducts. All 5 of them were excellent and friendly. Also gave me the info on what was being done. 5 stars for each one of them. Highly recommend

I have had a Dual Inverter installed in my back room. Jorge did the install and was Terrific. He worked his butt off and in the heat. David his helper was on the go the whole time. This is my 2nd AC install with Aztil AC and I would Highly reccommend them. They are polite, efficient, and hard workers. Thank you So Much Jorge and David. If I could go over 5 I would give you 10 stars.
Response from the owner:Hi Barbara, thank you for your kind words! We're so glad to hear that Paul, Neraldo, Jordan and Adrian did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Great duct cleaning work performed today. Jordan and Hero were very profesional, productive and attentive. Extremely thorough work was performed.
Response from the owner:Hi Frank, thank you for your kind words! We're so glad to hear that Jordan did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Response from the owner:Hi Jay, thank you for the great Review! Thank you for being a valued customer.
Ramon was my Technician today. He is a young man [24] who was knowledgeable, courteous, and very quick to solve the problem. An excellent addition to the Aztil family!
Gary Dubler
Boynton Beach
Response from the owner:Hi Gary, thank you for your kind words! We're so glad to hear that Ramon did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Response from the owner:Hi Faye, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Michael King came to do AC maintenance. He was professional, courteous & great at his job. Highly recommend & will request him in the future.
Response from the owner:Hi Robyn, thank you for your kind words! We're so glad to hear that Michael did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana Dusault was timely courteous and did the job.
Response from the owner:Hi Steven, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Very good and professional niko
Response from the owner:Hi Chris, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
They were great
Response from the owner:Hi Debbie, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana was great, very well experienced at what was needed to be done. If I had a question, he answered to the best of his ability, Thanks again, Aztil. 5stars all around.
Response from the owner:Hi Pertrinka, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Lax excellent job
Response from the owner:Hi Sam, thank you for your kind words! We're so glad to hear that Lazaro did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
I have had pretty good service from Aztil for the last 4 years as a service contract customer. I called them when my AC stopped working and they sent a tech who replaced a 45/7.5 capacitor in about 15 minutes. He then gave me an invoice and estimate for $375.00. I questioned him on what work he did and show me the part he replaced. He showed me the capacitor and said $375 was the cost to replace it. If you look up the part it only cost $25, even with a service call charge there is no way it should have cost me $375... I am beyond pissed and have tried to call Aztil to speak with someone about it but no one is calling me back. I hope this is not your experience just thought I would share mine

Follow up on this review.... Jack the service manager reached out and apologized for the mistake on the charges and issued a refund. Mistakes happen it's how the company handles them that makes a difference. I am glad they resolved this issue relatively quickly.
Response from the owner:Hello John, Thank you for taking time to provide feedback about your experience with our company. We completely understand your frustration and apologize for any dissatisfaction that may have caused your day. We are eager to discuss this experience with you. Please call our customer service manager, Jack. He can be reached at (561) 202-8726. It is our goal to make sure we resolve any issue we can and look forward to speaking with you.
Lazaro was professional, helpful, and courteous.
Response from the owner:Hi Susan, thank you for your kind words! We're so glad to hear that Lazaro did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
I contacted Aztil Air Conditioning to request service for my air conditioning unit. I spoke to Ronda, who provided excellent service. She was very helpful, friendly, and had clear, professional, and transparent communication.
Response from the owner:Hi Sergey, thank you for your kind words! We're so glad to hear that Ronda did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana did a fantastic job. Explained things to us as he went along and you could tell he understood what the problem was and how to fix it.
Response from the owner:Hi Marcia, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
On July 17th my air conditioning stopped working properly (it was set to 75 but was running at 82) and customer service scheduled a quick date for repair. Michael King was the technician they sent and he was very professional, friendly and explained what was being done. He was very thorough and made sure everything was resolved before he left. I would recommend Michael King for any A/C repair.
The a/c is again running great.
Harvey Meiselman
Boynton Beach FL
Response from the owner:Hi Harvey, thank you for your kind words! We're so glad to hear that Michael did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Juan came to our condo within two hours of me calling the company with a two week water leak that other companies could not fix within the past two weeks. He was therefore probably close to an hour to diagnose the problem, found what he thought was the problem, called me because I am out of town and had friends in the apartment to let them in, and he explained everything extremely professionally and calmly and told me thatafter the weekend since today is Friday they would probably try to get the part that’s needed which was a new ACP pan perhaps and did diagnose other problems. So far, we are extremely happy thank you. Kudos to Juan.
Response from the owner:Hi Claudia, thank you for your kind words! We're so glad to hear that Juan did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Jorge Rivera was extremely professional, pleasant, knowledgeable, informative and neat. He answered all of my questions and helped set up the WiFi for the thermostat. I would highly recommend him.
Response from the owner:Hi Judy, thank you for your kind words! We're so glad to hear that Jorge did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Juan , was very knowledgeable, polite, and help me set an appointment for the evening of the same day. He found the problem and solved it and found out that my unit was under warranty for me. I’m so glad for Aztil taking care of me and sending Juan, before I would need a replacement of my entire unit. 5 stars!!!
Response from the owner:Hi Margaret, thank you for your kind words! We're so glad to hear that Juan did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana was right on time. The job was very professional and clean. It was a pleasure to work with Dana and would request him to service my AC whenever needed.
Response from the owner:Hi Michael, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Waited all afternoon for a service technician to arrive. The technician was late, but he was great! The best service check up ever!! Alex Molina is a 5 star tech! We’ve never experienced such a thorough check up!!! Asking for Alex from now on!
Response from the owner:Hi Stephanie, thank you for your kind words! We're so glad to hear that Alex did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Thank You Aztill. Tino was Excellent, knowledgeable friendly service. Did a Great Job! I would recommend Aztill.
Response from the owner:Hi Gail, thank you for your kind words! We're so glad to hear that Tino did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Excellent service. Requested an appointment this morning and the technician Paul Gross was here early this afternoon. He was very polite, knowledgeable and efficient. Made my day.
Response from the owner:Hi phillip, thank you for your kind words! We're so glad to hear that Paul did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
I had Aztil today come for my annual maintenance the technician Juan was the best technician. He was thorough efficient and explained everything he was doing. He truly gives above and beyond service and is a great asset to the company.
Response from the owner:Hi Jeanmarie, thank you for your kind words! We're so glad to hear that Juan did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Alex and Molina were very courteous and professional. My air ducts were cleaned and they were careful to clean and vacuum so as to be certain they could be proud of a job well done.
Response from the owner:Hi Debi, thank you for your kind words! We're so glad to hear that Alex did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Niko was prompt, professional and answered any questions very precisely and courteously. Patiently found problem issues and corrected them. Highly recommend.
Response from the owner:Hi Debi, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Niko 10/10 customer service!
Response from the owner:Hi Joulian, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Excellent technician
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Perfect in every way… professional, knowledgeable , clean, communicative.
Response from the owner:Hi Theresa, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Albert Rodriguez did a great job!!!
Would highly recommend him!!!!
Response from the owner:Hi Gary, thank you for your kind words! We're so glad to hear that Albert did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.

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