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I Want a Smart Thermostat but Don’t Have a C Wire – What Are My Options?

By Aztil –

Smart Thermostat Without C Wire

Getting a smart thermostat is the most sensible and wise option if you are desirous of lowering your heating and cooling-related utility bills. These de vices learn your preferences in indoor temperature settings and also your routine. Accordingly, they churn out an energy-efficient schedule that matches your expectations. Making the deal far better is the fact, with a smart thermostat, you can regulate the temperature from just about anywhere as long as you have a device connected to the internet.

Usually, installing a smart thermostat is not too complicated. An HVAC technician can efficiently perform it. Nevertheless, one common problem that arises more often in older houses is that of improper wiring. To be more precise, some homes do not have a thermostat C wire in their HVAC wiring. Does that mean if your home does not have a C wire, you cant install a smart thermostat? Today, we address this issue and enlighten you about the available options.

Thermostat C Wire

“C” in the C-wire stands for “common.” It is an extra wire that serves to provide a return path for 24 Volts of continuous power to the smart thermostat. In layman’s terms, the thermostat C wire closes the circuit to provide the thermostat with constant 24 Volt power.

Let’s talk about color-coding. When it comes to wires, a combination of colors and shorthand is used to indicate the purpose the wires serve. For example:

 1. G-wire – Signal to turn on the fan, usually green in color.
2. R-wire – 24 V AC power, usually red in color.
3. Y-wire – Signal to turn on cooling, usually yellow in color.
4. W-wire – Signal to turn on the heating, usually white in color.
5. C-wire – Common wire for continuous power, usually black or blue in color.

Despite the colors being more or less a standard practice, it is still not wise to depend on them blindly. It is possible during repairs or maintenance, the availability of the correct color wire was limited, and hence, substituted with a wire of another color.

What To Do If You Don’t Have A C-Wire

If your home is old and does not have a C-wire, your only option is to either forget about installing a smart thermostat or get your home rewired. Is that what you think? Well, there’s good news in store for you.

If your home has no C-wire, it does not mean you can’t use a smart thermostat. So rest assured, you can still install your new smart thermostat and reap its sweet fruits. All you have to do is depend on the experience, expertise, and creativity of the HVAC technician.

Your Options When There’s No C-Wire

#1 Option – Do Nothing At All – The good news is that all smart thermostats don’t require a C-wire. Some can work equally well without them. However, the claim is slightly misleading because, in these cases, the thermostat draws the necessary power for its screen and Wi-Fi capabilities by stealing power. Some people may barely notice the power stealing, while others may complain that their Wi-Fi does not always stay connected and the furnace is continuously cycling.

#2 Option – Search For A Hidden C-Wire – The old thermostats did not need a C-wire as batteries powered them. In those cases, the unused common wire of the HVAC wiring remained tucked away in the wall. Therefore, your next obvious course of action is to verify if that’s what you are dealing with. First, turn off the power to your HVAC system and take off the thermostat’s front plate to see the existing wire connections. Now, unscrew the backplate of the thermostat and gently pull it forward along with the wires. Behind the plate, you will see the HVAC wiring that connects to the thermostat. It will be in the form of a sheath with different colored wires coming out. If you see a wire wrapped or taped around the sheath, it is most probably the C-wire. Nonetheless, let the HVAC technician be the judge of that.

#3 Option – Use The G-Wire as C-Wire – Sounds simple? But not really so because it has a drawback. The G-wire is used to turn on the fan. If the G-wire is converted to C-wire, you will no longer be able to use the fan independently when heating or cooling is not running. So, you shall have to compromise on that front. If you wish to continue, disconnect the G-wire from the G-terminal and connect it to the C-terminal in the furnace and the thermostat. You will need a jumper cable to connect the empty G-terminal to Y-terminal on the circuit board.

There is one more problem with this option. For some HVAC systems, this option is not viable, like:

1. An HVAC systemthat uses electric heat.
2. An HVAC system that is two-wire heat only. 

#4 Option – Buy An Adapter – Some smart thermostats come with smart home kits. If yours hasn’t, don’t fret, for you can also buy one from a home improvement store. The kit comes with a diode that divides the power from an existing wire into two separate wires. Although this solution sounds easy to perform, we still advise you to let a trained technician handle the task. It is because you can get confused and connect the wires in the wrong positions. A technician is trained for these tasks and will never make mistakes.

#5 Option – Install New HVAC Wiring – An obvious solution in which you will not have to make do with creative solutions is installing brand new HVAC wiring that has the necessary C-wire. This way, you need not compromise on when the fan will work or not, and there is no need to buy any smart home kits. It is a simple and much more straightforward solution, though it may cost a bit more.

Closing Thoughts

It is necessary to hook up your smart thermostat correctly to deliver on all promises. This task is simple, but because your complete heating and cooling system is dependent on it, we highly recommend that the thermostat installation best be left to professionals. With their help and expertise, things will never go wrong.

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Wow, the scheduling process was a challenge, but our service tech Niko Garza was a grand slam. He more than made up for the scheduling challenges. We’ve been Aztil customers since 2017…. Scheduling was much stronger up until about a year ago, service techs have always been great. Peter, one of the schedulers also can in for the save!

Hey I need to update this 5 Star review, it needs to be a 10…. We needed a new system, boom, done in one day! Our tech, Asiel Barreto was tremendous. He even worked us through the process of using a NEST thermostat- Jackie in the central office rocked us through all the paperwork. This is why we are Aztil for life!
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Jordan was awesome. Nice to work with, fast and efficient.
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Nico was very knowledgeable and did a great job getting our ac working again
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A+ job from two great professionals - Jordan and Hero. A big job - that they explained completely - and they were not only great technically, but very tidy and cleaned everything up after! And really great guys! Highly, highly recommend them - a great team!
Response from the owner:Hi Madelyn, thank you for your kind words! We're so glad to hear that Jordan and Hero did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
TINO from Aztil is very professional he came and replace a part under warranty at no cost and in no time Aztil is very reliable I’m a happy customer thank you very much for a great service
Response from the owner:Hi Halz, thank you for your kind words! We're so glad to hear that Tino did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Nico my service tech was very knowledgeable, courteous and thorough. Very pleased with my service.
Response from the owner:Hi Jerry, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
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Dana & Michael did an excellent job replacing my drain lines. They arrived on time & worked hard to finish the job in record time so I was without air conditioning in 1/2 the time expected!
Response from the owner:Hi Lynda, thank you for your kind words! We're so glad to hear that Dana and Michael did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana and Niko were great. They did a really good job.
Response from the owner:Hi Franny, thank you for your kind words! We're so glad to hear that Dana and Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Lazaro was excellent. Full explanation of services. I would like to get him for any future services.
Response from the owner:Hi Jazziz, thank you for your kind words! We're so glad to hear that Lazaro did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Antonio & Jordan are highly professional maintenance technicians. They performed a full system overview and my AC is working great! I highly recommend them - Jeff Steinberg
Response from the owner:Hi Paul, thank you for your kind words! We're so glad to hear that Antonio and Jordan did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Luzaro did an excellent job. He got to the problem quickly and is very knowledgeable. Great service. Thank you
Response from the owner:Hi Sherry, thank you for your kind words! We're so glad to hear that Lazaro did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Update: I had Left. A bad review for this company. I had the new manager Anthony reach out to me and he helped me get my whole situation fixed. The solution was to switch back to a basic AC model that would benefit me and also be easy to work on. Anthony was great! He returned all my calls in a timely manner and helped ease my worries. Aztil finally switched out my unit and refunded me the difference. The installers were great and my experience was stellar. Def changed my look on the company. I appreciated the customer service and the communication. New management made a difference.

Previous review 3/2025
This company is the worst!! The previous AC that I used Was sold to them and I thought I could Trust them like the last company! I spent Over 12k for a unit in May 2024 along with a 5yr service contract!!! that the salesman said would be the best unit and solve all my hot spot issues. Well it hasn’t! And because my “best” unit is digital NO TECHNICIAN knows how to work the unit. They are constantly calling tech support and still no one knows. I’ve had 4 different technicians here and no one knows what the hell they are doing!! I have Had technicians out 7 times to my home bc the humidity stays at 65-68%. No one knows how to adjust it. I called For emergency service on a Friday night bc my unit stopped working. They told me they wouldn’t have anyone until Thursday!! Do not use this company. They never call you back. Management does not respond. So unprofessional! I have Been trying to contact someone for over a week and no one ever returns my calls!! DO NOT USE THIS COMPANY.
Response from the owner:Hi Myra, thank you for your kind words! We're so glad to hear that Aztil was able to address your concerns and that you were pleased with the outcome. Thank you for being a valued customer.
I've been using Aztil for over 10 years. Always prompt, polite, knowledgeable, and professional. Today (Memorial Day), my AC went out. Within 2 hours, Albert was at my house and fixed the issue quickly. I would recommend Aztil to anyone based on my own personal experience with them.
Response from the owner:Hi Demora, thank you for your kind words! We're so glad to hear that Albert did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
The 4-stars is because I wasn’t informed of a scheduling change. After a little confusion regarding the appointment time the technician, Michael King contacted me. He arrived at the updated time. Was very professional and kept me informed about the service. He completed the job, cleaned up afterwards and thanked me for being a customer.
Response from the owner:Hi Bob, thank you for your kind words! We're so glad to hear that Michael did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
My service call was simple just clean the pipes. I asked the agent what was covered before I accepted and they stated clearing the pipes and other checkup. Well it did not turn out to be TRUE. I was charged for labor , materials(!) and other nonsense. NOT a Happy camper no one likes surprises! They are out of my list.
Response from the owner:Hello Cesar, Thank you for taking time to provide feedback about your experience with our company. We completely understand your frustration and apologize for any dissatisfaction that may have caused your day. We are eager to discuss this experience with you. Please call our customer service manager, Jack. He can be reached at (561) 202-8726. It is our goal to make sure we resolve any issue we can and look forward to speaking with you.
It always seems that the air conditioner breaks down on a hot day.
Well, Aztil is cool under pressure.
First, Paul came out and diagnosed the problem and ordered the replacement parts. Making sure I got the best price.
Then, Dana showed up at my house ready to fix it.
And when it seemed things weren't quite right, Dana returned at 7:30 pm. - ON A FRIDAY NIGHT - to make sure it was A-Okay.

Aztil is definitely the company for our household.
Response from the owner:Hi Robert, thank you for your kind words! We're so glad to hear that Paul and Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Michael King did a superb maintenance job. Plus, he made an extra effort to locate and install a part several hours after his first visit. Well done, Michael.
Response from the owner:Hi George, thank you for your kind words! We're so glad to hear that Michel did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana was tech

Came out and went through central system and outside unit. Replaced thermostat as wasn’t reading correctly which was throwing hvac off from normal operation temps
Response from the owner:Hi Andrea, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana Dussaualt did a great job on are annual maintence checkup. Very detailed inspection. Aztec has all ways provided great service.
Response from the owner:Hi Joseph, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Jordan and hero were phenomenal sealing my air duct system and cleaning my ducts very professional and cleaned up well thank you
Response from the owner:Hi Lynda, thank you for your kind words! We're so glad to hear that Jordan did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Response from the owner:Hi Michele, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Excellent response & service, ANTONIO Certified Rheem Repair Tech, followed by
CODY Coil Repair Specialist who was equally professional, courtesy & comprehensive information. Above & beyond expectations! Thank u AZTIL👏🏼
Response from the owner:Hi Laura, thank you for your kind words! We're so glad to hear that Antonio and cody did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
My wife and I have been loyal customers of Azril for years, and when the time came to get a completely new A/C system, we naturally chose Aztil to install and service a new system at our home in Boca. Our entire system just stopped a few nights ago, and I called the company . It was already 6:30, PM and it was getting very hot . Coincidently, Sabrina and I were setting up a routine 6 month check up a few days before our A/C incident . She was so friendly and professional , and said if there was any thing else she could do for me , not to hesitate to call.. WELL...needless to say ,I called her the night of the break down, and explained that my wife had lung issues, and needed to tag the service call EMERGENCY !! Not only did she make it happen, even ,though it was 8:30 PM, but kept calling me to keep us posted, several times !! She also sent Antonio ,who was as pleasant and professional as she. Fantastic experience, and the system is back to normal... Thanks team !! Steve and Caryn Silver Boca Raton
Response from the owner:Hi Steven, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
I had concerns about my home AC breaking. Niko and Jordan came in a timely manner to solve any issues I was having and did great at explaining them.
Response from the owner:Hi Aj, thank you for your kind words! We're so glad to hear that Niko and Jordan did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
First time using this A/C company but will keep using Aztil. Alex was my technician and very professional and explained everything. Needed new compressor and he made it very clear as to why and actually showed me the reading and it being low. Not pushy and very detailed and a nice young man who I will keep asking for to do my maintenance..
Response from the owner:Hi Ilse, thank you for your kind words! We're so glad to hear that Alex did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana did a GREAT job. Thank you, Dana!!
Response from the owner:Hi Angel, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Antonio was so polite and thoughtful by wearing booth covers over his shoes. He assured me that everything was running smoothly as it should and my ac was in good condition.

Regards,
Sharda Parahoo
Response from the owner:Hi Sharda, thank you for your kind words! We're so glad to hear that Antonio did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Cody was an excellent technician. Polite professional and described each aspect of the maintenance. Kept me updated on the progress of the timeline .
Response from the owner:Hi Angelo, thank you for your kind words! We're so glad to hear that Cody did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Lazaro provided good service
Response from the owner:Hi Kevin, thank you for your kind words! We're so glad to hear that Lazaro did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana was an incredible technician. Polite, knowledgeable, and extremely customer oriented. Honestly, Dana was the best tech we have ever had. This employee we want back. Great hiring! Great company.
Came out for service quickly and awesome Tech Antonio Moreno very knowledgeable and courtesy. Fixed my issue Asap. highly recommend! A+++
Response from the owner:Hi Charles, thank you for your kind words! We're so glad to hear that Antonio did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Response from the owner:Hi Ricardo, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Lazaro Powery was very professional and courteous. Thank you for a job well done!
Response from the owner:Hi Lee, thank you for your kind words! We're so glad to hear that Lazaro did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Nico arrived promptly. Assessed the situation and fixed the problem. He answered our questions and was very helpful. Thank you to Aztil for the excellent service on a busy Saturday. They took into account that we have a family member with a health problem.
Response from the owner:Hi Anita, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Niko was very polite, very professional and seems to know his profession.
Response from the owner:Hi Brenda, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana was excellent in repairing our air conditioner! He was efficient, very knowledgeable and professional. He is simply the best!
Response from the owner:Hi Arthur, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Antonio Moreno of Aztil AC came out within a few hours of calling and was wonderful. Aztil called back immediately and the service was great and professional. I will definitely be using them again.
Response from the owner:Hi Debbie, thank you for your kind words! We're so glad to hear that Antonio did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Antonio was our service tech and he did a Fantastic job. He let us know when he was go8ng to arrive, very polite and very helpful in his explanation as to what was happening and needed to correct
So very pleased with the result of his visit and his recommendation for future visits
Bravo Antonio
Response from the owner:Hi Norma, thank you for your kind words! We're so glad to hear that Antonio did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Niko Garza, the technician from Aztil was wonderful, very professional and thorough. He texted me when he was on his way to do my 6-month maintenance service and did a very thorough examination of my air conditioning unit. He explained everything he was doing and explained the test results. When he was finished, he emailed me a complete report with pictures. I would highly recommend Niko and Aztil for maintenance of your ac unit.
Response from the owner:Hi Mullings, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Tito is the best! Aztil is not the same with the merger.. but.. with guys like Tito, it makes it better!
Response from the owner:Hi Constance, thank you for your kind words! We're so glad to hear that Tino did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Very pleased with service.
Response from the owner:Hi Martha, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Nico showed up in time and was very helpful
Response from the owner:Hi Michelle, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
The Aztil is an Excellent Air Conditioning company
⭐️⭐️⭐️⭐️⭐️
Response from the owner:Hi Maria, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Jordan and Hero did a great job cleaning and sealing AC vents. On time, very professional and did a great clean up. Thank you Aztil.
Response from the owner:Hi Patti, thank you for your kind words! We're so glad to hear that Jordan did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Response from the owner:Hi Ruth, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Alex is top notch!
Response from the owner:Hi Irwin, thank you for your kind words! We're so glad to hear that Alex did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Lazaro Powery was my technician for my AC service. He was very pleasant, professional and thorough.
Response from the owner:Hi Yvonne, thank you for your kind words! We're so glad to hear that Lazaro did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.

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