Each year, thousands of people buy new Heating, Ventilation, and Air Conditioning units or HVAC systems. Usually, the warranty on all such new equipment is 5 years. It is natural for people whose systems are still under warranty to question the need for an HVAC service contract. Why spend more money on a service contract when your unit is new and has a manufacturer’s warranty? Isn’t that just a waste of money?
Most building managers, business owners, and homeowners think of product warranty and service contracts as the same. This is where they are wrong, as both are different and serve different purposes.
What Is A Warranty?
A warranty is an agreement between the manufacturer and the buyer. It protects the buyer from design flaws and manufacturing defects in the newly purchased equipment. The warranty is in force for a specified period of time. When a component fails within this timeframe because of some imperfection, the manufacturer is legally bound to replace it free of cost.
What Is An HVAC Service Contract?
An HVAC service contract is basically an agreement for the maintenance of the equipment between the HVAC contractor and the owner. It encompasses scheduled on-site physical inspections and tune-up of the system to enhance its life and efficiency. Usually, the service contract offers a wide range of services like preventive maintenance, labor cost, cost of labor and parts, etc. The HVAC owner can choose a specific service or a combination thereof for a price that considers the age and condition of the unit. A service contract is valid for one year, after which you can renew it as is or on different terms. A service contract offers greater flexibility as one can tailor it according to their needs and budget.
Why Is Warranty Alone Not Enough?
Seldom do people realize that a warranty is subject to some considerations. The most important being the annual maintenance of the unit. If the owner fails to adhere to it, the warranty becomes void. The best way to ensure regular and timely maintenance and inspections of the unit is by purchasing the service contract. Even if you forget to schedule the tune-up, the contractor will still come like clockwork to carry it out. This way, not only is your system cared for properly, but you also don’t have to worry about throwing away the warranty due to negligence.
The Importance Of Maintenance
The HVAC system you own is a complicated piece of machinery that will work for long hours and sometimes even days without shutting down. Even your car, which does not run for so long, requires an oil change, wheel balancing, coolant top-up, and such along with general upkeep and maintenance. So why not give importance to the servicing and maintenance of the heating and cooling system? Preventive maintenance of the HVAC system will keep it working efficiently for a long time. It will prevent unwarranted breakdowns, keep your power bills low, and extend the system’s life.
Ideally, an HVAC system requires maintenance twice a year. The cooling system has to be given a tune-up in spring before the summer season begins, and the heating system needs a thorough once over in autumn, right before the cold sets in. This advanced maintenance schedule prepares the system to work smoothly through the season without any flaws.
The HVAC system consists of many moving parts, along with numerous electric connections. Each of these parts and connections needs to be checked. Only when these are in top shape and proper working order will the unit work smoothly as a cohesive one. Sometimes parts become loose and need to be tightened. Other times they may break and need replacement. Some require minor tuning like lubrication and readjustment to bring them back in order. All these little tasks are taken care of in the maintenance contract.
Why Is It Important To Have An HVAC Service Contract With Warranty?
The warranty is in effect only if the maintenance schedule is being followed strictly. Once that is addressed, you still need the technician to take care of all minor and major heating and cooling system problems. The service contract will cover these needs and many other additional services that one can purchase or leave at their discretion.
Initially, when the unit is new and still under warranty, one can get away with a simple inspection and preventive maintenance contract (HVAC Preventive Maintenance Plan). However, as the system ages, you may want to buy a contract covering labor costs (Full Labor Plan). A few more years hence, you may want one that is inclusive of or covers the parts that are required for repairs (Full Coverage Plan).
The idea here is to cover all bases and be prepared to handle the repair and maintenance expenses as the demands of the HVAC system increases with age. Now, nobody is pushing you to buy these service contracts. You always have the option to pay as you go. Nonetheless, having a contract has certain advantages. You get priority services, and scheduling inspections and maintenance along with the labor costs is no more your concern. Depending on the contract you purchase, things are handled by the contractor. Therefore, having an HVAC service contract is to your advantage. Having it with a warranty is like getting your own cake and eating it too.
To Sum Up
HVAC warranty deals with design and manufacturing flaws provided one has adhered to the warranty conditions. A service contract, on the other hand, deals with inspections, tune-ups, etc. Together these make for a winning combination. Yet it is entirely up to the HVAC owner whether they purchase the service contract or not. The good news is that there are contracts to meet all kinds of budgets, so you will be hard-pressed to say no.
Aztil Air Conditioning takes care of all service and maintenance needs of your heating and cooling system. We have been operating in West Palm Beach, Florida, since 1981. Our reputation in the business is a testament to our dedication to serving our clients. With a 100+ team of well-trained and experienced air experts, we are proud to say that we can deal with anything you throw our way. Your satisfaction and a job well done are our only aims. Since we are open 24/7, you can call anytime at +1-888-729-8452 to book an appointment.