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Repair or Replace? Expert Advice on Making the Right Decision for Your HVAC Unit

By Aztil –

Air conditioners last between 10 and 20 years depending on the model, maintenance, and climate. Some have long lifespans while others fail early. While there is no exact date, the time to replace your AC is based on when it needs repairs, and how serious those repairs become. Deciding whether to repair or replace your HVAC is crucial for your home’s comfort, budget, and energy efficiency. Consider new regulations like the AIM Act 2025. If you want to save time and money while ensuring reliable heating and cooling, we can help you determine the best course based on several important factors.

1. Age of the Unit

Most AC units have a lifespan of 10-20 years, with an average reliable performance of 15 years. If your AC is over 10 years old, consider a replacement rather than repairs. An AC unit loses efficiency as it ages, leading to higher energy bills and more frequent repairs. Eventually, it will be more cost-effective to replace instead of continuing repairs.

The AIM Act 2025

The AIM Act will phase out older eco-harmful refrigerants that pose global warming risks. Older ACs may become more costly if they use banned refrigerants like R-401A. If your old AC has a refrigerant leak, it may be a good time to upgrade.

2. Cost of Repairs vs. Replacement

The 50% rule states that if a repair costs 50% or more of the cost of a new appliance, then replacement is the wise choice. You will get better performance from a new unit, so the other half of the price will pay itself back quickly compared to the lost expense of repairing a unit that will continue to fail and need more costly repairs in the future.

With the AIM Act, you can also be certain that HVAC replacements in 2024 will all be manufactured with eco-friendly refrigerants. An upgrade will be good for the environment, more efficient, and cheaper for many years.

3. Energy Efficiency and Your Utility Bills

How energy-efficient is your old HVAC unit? HVACs have to use more electricity for heating and cooling as the years go by. A steady increase in your seasonal power bills can mean your HVAC will cost more than you realize. Repairing an older unit may come with that half-hidden higher cost of continued operation.

Upgrading to a more efficient new HVAC comes with advanced technology, a higher SEER (Seasonal Energy Efficiency Ratio) rating, and lower power bills. With the AIM Act, newer systems also use low-GWP refrigerants, making them eco-friendlier and more efficient, leading to lower utility bills.

4. Frequency of Breakdowns

Constant repairs are a sign that your AC will continue to fall. If repairs are more than once a year, it’s probably time to schedule your HVAC replacement.  The AIM Act phase-down also means it will become more costly to service older units with phased-out refrigerants.

5. Indoor Comfort and Air Quality

An older HVAC may struggle to keep up with your home’s air needs. If you notice hot and cold spots, the blower fan or motor fails to push enough air evenly through the house. If you notice poor air quality, it could mean a failure of filtration or humidity control.

A newer system that meets the AIM Act standards provides advanced efficiency and environmental controls. You can ensure perfect air balance and reduce pollutants and allergens in your home.

6. Environmental Impact and AIM Act Compliance

The AIM Act 2025 ensures that new HVAC units are more eco-friendly than older models by phasing out high-GWP refrigerants. New systems will reduce your carbon footprint with eco-friendly refrigerants and more efficient electricity use.

7. Current Rebates and Incentives

If now is the right time to replace your HVAC, several great savings opportunities are available. Many utility companies offer rebates, discounts, and other incentives for purchasing a new high-efficiency AIM Act-compliant system. You can use these savings to reduce the upfront costs of your energy-saving upgrade. This is a chance to reduce installation costs and start saving immediately with lower seasonal power bills.

Making the Best Choice for Your Home

Should you repair your HVAC or plan to replace it? Consider your system’s age, repair frequency, seasonal power bills, and your current home comfort. If now is the right time to replace, take advantage of the savings and quality upgrades inspired by the AIM Act 2025, which drives eco-friendly and energy-efficient changes in the HVAC industry.

Contact us today for a consultation on your HVAC repair or replacement needs.

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What Our Clients Think Of Us


Aztil Air Conditioning
Excellent
4.4
Based on 1052 reviews
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Dana excellent service!! Found the issue quickly and fixed it with no problems. Very pleasant guy!!
Lee was super. He explained everything all his work performed perfectly. Very neat professional. A pleasure to deal with him.
Ricardo did an amazing job servicing our dryer and showing me how to keep it clean. He was efficient and courteous.
Response from the owner: Hi Richard, thank you so much for your kind words about Ricardo! We are so glad that he was able to provide you with excellent service and helpful tips. We appreciate your feedback.
Ricardo cleaned our air ducts today and did a great job! He was professional, kind, and extremely thorough. He went above and beyond any other tech who has done any work in our home by going the extra mile…in a nutshell he treated my home like it was his own, which I could tell from the minute he walked through the door. He is a true professional, and it was obvious that not only is he knowledgeable and skilled, but he truly takes pride in what he does, which is a rare thing to find. I highly recommend him, and I can only hope that he is the tech who shows up whenever I call Aztil for work to be done!!
I scheduled an appointment for yesterday for AC maintenance for a newly purchased property. As it turns out, a new AC was recommended because of mold found inside the old unit. Aztil was able to schedule my new AC installation right away for today. Iker & Inder were professional, efficient, friendly, & very knowledgeable. I know I will be signing up for Aztil’s preventative AC maintenance program. I highly recommend Aztil AC for any of your AC needs!!!
Tino fixed my problem of no heat on my new RHEEM air conditioner on a Sunday. He knew where to look for the problem, a bad connection. It's great to know that Aztil has such professional and experienced technicians.
Response from the owner: Hi Michael,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Aztil was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Outstanding service!!!
Response from the owner: Hi Rich,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Aztil was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dana and Alex were the ultimate professionals. They repaired my air conditioner quickly and did a great job cleaning up.
Response from the owner: Hi Neila,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dana Dussault is awesome.After 4 hellish days without A/C, he came to our rescue. My family and I thank you for your swiftness and professionalism.God bless you
Response from the owner: Hi Germaine,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dana was awesome! Clean, courteous, efficient and polite. Fixed the A/C and replaced a capacitor and got a quote for a new product Aeroseal that sounds like a good investment for the a/c ductsThanks Aztil for such an excellent experience today!
Response from the owner: Hi Pamela,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Roberto just came and did a very thorough maintenance job on our system. He was very professional and did not leave any stone unturned. We will be very happy to have him come next time!!
Response from the owner: Hi Andy,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Roberto was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Tino the service representative did an awesome job. He called to confirm ahead of time. Very courteous and professional. Outlined his scope of work before starting. Gave options to consider for future to improve performance. I would recommend him to anyone seeking service.
Response from the owner: Hi John,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Tino was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Paul was professional and knowledgeable with the repairs made on our air conditioning. He arrived on time and informed us of what needed to be done with an estimate of the costs.
Response from the owner: Hi Rhonda,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Paul was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
My new HVAC unit suffered a major mechanical failure. Technicians Dana and Rick are incredible and are true experts. Sabrina Corradetti, a manager, is one of the best customer care people I have ever had the pleasure of working with. Getting the required parts from the manufacturer was a time-consuming ordeal, but Ms Corradetti stayed on top of the issue, kept me informed, was ALWAYS courteous and very helpful. Aztil has some really good folks working for them.
Response from the owner: Hi John,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana and Rick was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Ricardo did an amazing job on my contract maintenance tune up. Very thorough and explained to me what he was doing every step of the way. Thank you Ricardo
Response from the owner: Hi Howard,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Ricardo was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dana and Jordan went above and beyond on our AC service today. They were professional and thorough. They communicated very well and answered any of my questions.
Response from the owner: Hi Nicole,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana and Jordan was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
I continue to recommend this business to those in the area. When I have questions, if the technician is unable to answer I am immediately able to get an answer from those in the office.
Response from the owner: Hi Ashley,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Aztil was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dana, outstanding technician
Response from the owner: Hi Giovanni,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Ricardo was very thorough and knowledgeable. He explained everything he did . He was on time, polite and very nice. I would like him to come for all my routine maintenance of my AC.
Response from the owner: Hi Anne,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Ricardo was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dana was the Aztil tech who came by to fix my AC issue on a Sunday. He was very professional and did explain everything to me very well.This is the second time I renew my 5 year contract with Aztil.
Response from the owner: Hi Ayman,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Paul was excellent, experienced. Recommend completely. Explained everything thoroughly.
Response from the owner: Hi Mary,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Aztil was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
WOW. David did a wonderful job. Nice when a company has an employee who cares enough to do a good job.
Response from the owner: Hi Debra,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that David was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Knowledgeable, Professional, efficient, personable, and timely.The experience From the office personal to the technician was excellent
Response from the owner: Hi Steve,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Aztil was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Last week we had an issue with our A/C...our request for service was handled promptly and professionally. The work took an extra day and this morning, DANA & ALEX showed up as promised. They completed the work, explaining what they did making sure we were completely satisfied. You have two outstanding employees representing your company.
Response from the owner: Hi Hanna,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana and Alex were able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Ricardo is Amazing!!!!!! He did such an incredible job helping my ducts get clean!! We can now finally breathe healthier and live happier!!!! Overall, everyone that has come to my house has done more than a 5 star job!! I wish we had been dealing with this company from day one. I will NEVER use another company again!!!
Response from the owner: Hi Melissa,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Ricardo was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dana was very professional. Explained every step of the way
Response from the owner: Hi Jennifer,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Paul g is awesome and so is the company
Dana and Cody from Aztil arrived when scheduled. He had the part needed and proceeded to replace the broken piece. Everything was fixed quickly, and our air conditioning is working perfectly, and he left his work area clean and neat. It’s the kind of experience one wants for a repair.
Response from the owner: Hi Patti,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana and Cody were able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dana was great. Quickly fixed the problem and advised me on how to avoid future issues.
Response from the owner: Hi James,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Wr have been under service with Aztil since 2013 and they have kept us going. Our technician, Ricardo is excellent, very knowledgeable. He takes his time for little things and keeps our AC going smoothly. Couldn't recommend more!. Thanks!
Response from the owner: Hi Czarree,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Ricardo was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
I have been under contract with this AC company since 2013. They have kept me going since. Just got my usual 6 month tune-up, and my technician, Ricardo was excellent and very helpful, and answered all my questions. Highly recommend. 6 months later, Ricardo is back! Excellent as always!
Response from the owner: Hi Bret, We're glad to hear that the technicians were courteous of your belongings and that Patty was helpful in scheduling the service. We take pride in our customer service and we appreciate your feedback. Thank you for choosing us for your duct cleaning needs.
We had a great experience with Dana from Aztil. He was super thorough and very helpful. He communicated great and was right on time! Highly recommend !
Response from the owner: Hi lindsay,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Ricardo went above and beyond to ensure my AC was functioning well. He took the time to review routine maintenance . He also cleaned the dryer duct and again with above and beyond. He was polite and efficient.
Response from the owner: Hi Barbara,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Ricardo was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Jordan Henry was very nice and helpful to us at late night. We much appreciated his work on our HAVC. We support this company.
Response from the owner: Hi Claudia,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Aztil was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Ramon is absolutely amazing! Very informative and an excellent technician! This is the second time we’ve had him and he’s great
Response from the owner: Hi Kathy,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Ramon was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dana & Cody gave excellent service to my freaking out self, answered all my many questions about my cracked water tray and more. Also explained about a condensate pump. Very pleased with both them and the way they work together as a team to ensure my problem was repaired.
Response from the owner: Hi Dottie,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana & Cody was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Ramon from Aztil cleaned out the A/C drain and was very thorough, in addition to being polite!
Response from the owner: Hi Marna. Thanks for your positive feedback. Glad you were satisfied with the service from Lee. We value our employees and treat them well, that's why they stay with us. They also enjoy working with great clients such as yourself :) We appreciate your support and business.
We had our six month maintenance and had a great experience. The technician went above and beyond to ensure our unit was cleaned out.
Response from the owner: Hi Ashley,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Aztil was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Ramon took the time to be very thorough and informative. Answered any questions we had and explained recommendations well. Feel comfortable that we are in good hands with Aztil. Great service and fast response to urgent calls for service.
Response from the owner: Hi Steven,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Ramon was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dana from Aztil completed a major repair to my 3 year old Carrier A/C unit. Dana worked efficiently, carefully and neatly in my home. The replacement of the defective part was covered by the carrier warranty and all of the labor was covered by my Aztil maintenance contract. Dana was extremely fair and honest and did not do any upsell or extra work to run up a big bill. It was all covered by my warranty and maintenance contract. My home is cool and comfortably. I highly recommend Dana and will ask for him for all routine maintenance and repairs.
Response from the owner: Hi Michele,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
We had an A/C tune up today. I am happy to give 5 stars to Ricardo who was meticulous in doing the job right. He went above and beyond and was very courteous. 👍
Response from the owner: Hi Robert,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Ricardo was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Great Job Dana !
Response from the owner: Hi Mario,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dana was professionally trained and efficient and quick to get my unit working
Response from the owner: Thanks Linda for your positive feedback. We appreciate your business.
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