Image for blue and red swoop graphic

Understanding the Importance of Storm Drain Maintenance

By Aztil –

Image for Understanding the Importance of Storm Drain Maintenance

Storm drains are built into the curbs of many city streets. They lead to underground flood prevention channels that carry water safely out of neighborhoods when heavy rains or major outdoor leaks occur. They prevent flooding and provide water flow control. However, they can also be damaged or become clogged if improperly maintained. The city and its residents share the responsibility for storm drains. Why should you care about storm drain maintenance and what can you do as a resident to take care of your local storm drains? We have the answers.

What Are Storm Drains?

Storm drains collect rainwater, directing it away from streets and public spaces to prevent flooding when it rains. Storm drains channel the drained water into approved and safe areas using underground pipes.

Why Is Storm Drain Maintenance Crucial?

Maintaining your local storm drains can keep your streets clear and safe under heavy rain, and prevent environmental damage from poor runoff management.

Flood Prevention

Most importantly, storm drains prevent flooding. If a storm drain isn’t functioning properly due to clogging or damage, it won’t redirect rainwater, and a street or public area may become flooded. Storm drain maintenance protects homes, businesses, and roads from the dangers of high water levels.

Water Quality Protection

Storm drains prevent uncontrolled water runoff. Road oil, chemicals, litter, and sediment that shouldn’t reach the ecosystem are carried away safely by storm drains, often to local water treatment plants before the water is allowed to re-enter the environment. This promotes a healthier local ecosystem.

Infrastructure Longevity

Flooding can significantly damage urban infrastructure. Seeping water can damage foundations, roads, and bridges. Maintaining your storm drains can prevent these problems, thus preventing the need for extensive repairs and material replacements later on.

Public Safety

Flooding is a local hazard. Maintained storm drains ensure that cars and pedestrians do not have to navigate dangerously deep and murky stormwaters. Storm drains can prevent accidents and illness and ensure safe travel after heavy rains.

How to Maintain Storm Drains

While storm drain repair may be the city’s job, residents can contribute to storm drain maintenance through considerate decisions and quick reporting if a problem is detected.

Keep Drains Clear

Help to keep your storm drains clear. If you notice a box, a sheet of plastic, or a big pile of leaves blocking your local storm drain, do a little neighborhood cleanup so the next rain drains safely away.

Proper Waste Disposal

Never use a storm drain for waste disposal. In particular, prevent leaves, grass clippings, oils, paints, or chemicals from flowing down the storm drain. Use proper disposal methods for hazardous chemicals and mulch or dispose of your leaves.

Install Gutter Guards

Gutter guards installed on your roof’s gutters can help prevent gutter clogs and prevent leaves from flowing toward your storm drains.

Adopt Green Infrastructure

Design your landscaping to manage rainwater gracefully. Reduce the pressure on your storm drains by installing rain gardens, permeable pavements, and green roofs that direct water effectively or absorb rainwater safely to reduce the runoff that enters your local storm drains.

Report Issues

If you notice a blocked or damaged storm drain, report the issue immediately to your public works department. Quick reports can ensure immediate repairs, which will prevent flooding incidents from happening.

Community Involvement

Involve others in your neighborhood in storm drain maintenance. Work together to minimize litter, control leaves, clear blocked drains, and generally treat your storm drains with respect. Teamwork can help ensure your storm drains are always properly maintained and provide the best service.

Caring for Your Local Storm Drains

When you take care of your storm drains, they will take care of you. Storm drains prevent flooding, preserve water quality, and protect buildings from water damage. Taking steps to maintain your local storm drains is always a smart idea. For more information about storm drain maintenance, contact us today.

Request Service

What Our Clients Think Of Us


Naraldo &. Hero were very courteous & professional. Codoes to both.Thank you for a great job
Niko Garza was very thorough and professional. Extremely satisfied with his work.
Service technicians Naraldo Buncie, and his partner Dave Moynahan, were prompt, professional, patient and knowledgeable in removing my old unit and installing my new unit. They started installing the new unit in the middle of the afternoon and we're finished in four hours. Noraldo also installed a Nest thermostat and explained how it works and paired it to my wife's phone. Some issues that arose were followed up by a call from Jack Bridges in the main office and resolved. We have used Aztil since we moved into our home over 4 year's ago and their AC department has been very reliable.
Paul Gross is always on time and highly efficient. He has worked with us before and is very professional. Definitely deserves 5 stars!
Niko superb service. Above and beyond!
Service Tech Michael King was awesome !
Niko was great! He was extremely thorough and answered all of our questions. I would absolutely recommend him again.
Nico Garza solved my problem a nd was professional and personable.
Great experience with Alex. He did a very good job and was informative.
For those looking for a reputable AC company. We have been using Aztil for many years, as has my daughter n a few neighbors and friends. We had a loud noise coming from our air conditioner inside our house. We called aztil, and was told somebody would be at our house between 1 and 4:00 that same day.

I received an email and a phone call from Dana saying what time he would be here. Dana showed up at about 1:30, and promptly got to the issue. We needed a new inside fan, Dana got on the phone to the office, and then let us know that they had a fan and he was going to get it and he would be back.

He left and came back within a half hour 40 minutes and proceeded to put in the new fan. He changed our filters and asked if we had any questions.

Dana did a GREAT job and made sure we were happy. He was very polite, neat n clean and courteous. Could not ask for a better service call tech.
Aztil is GREAT and I highly recommend them.
This morning, the battery for my AC system died, and when I looked at my thermostat the entire screen was blank. I started panicking because I couldn’t figure out what to do or how to replace the battery. My neighbor recommended Aztil Air Conditioning, so I called them right away. I spoke with the customer service manager, Sabrina, and she was truly incredible. She had me send her a picture of my thermostat, and then she personally walked me through the whole process step-by-step all through her own number. She was patient, kind, and made sure I understood everything. What really surprised me was that she didn’t charge me at all for the help. She told me she didn’t have to charge because she was able to guide me through it over the phone. That level of honesty and customer care is extremely rare.

Sabrina went above and beyond for me this morning, and I am truly grateful. I highly recommend Aztil Air Conditioning to anyone looking for a company that truly cares about their customers. Thank you again, Sabrina!
Nico was excellent. Full explanation of services. I would like to get him for any future services. I'd like to add that I was pleased with the vent cleaning that was performed by Alex Molina and his assistant.
Response from the owner:Hi Jazziz, thank you for your kind words! We're so glad to hear that Lazaro did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana and all the staff was very professional, courteous and prompt. Dana did an excellent job repairing my a/c and double checked his work. I am very pleased. Thanks again Dana, Juan and William.
John
Aztil has always been great. They respond quickly and are friendly and knowledgeable. Paul did my service today and was a pleasure. Thanks team Aztil!
Fantastic, wonderful and professional. I renewed my contract with Aztil. Very happy.
Thank you
Paul you are excellent 👏
Tino was very professional and always friendly he done an amazing job with my air conditioning thank you Aztil for sending him
Elder did an outstanding job at our home. Very professional.
Niko was very professional and fixed my AC quickly. Thank you!
Jalen and Jordan were so professional. They really did excellent work. Very happy with them.
Niko was very professional and knowledgeable.
Good service from Elden and Alex
Niko Garza was very helpful and professional, thank you
Elder was great !
Nico Garza was great. Friendly and respectful. We don’t wear shoes in our home and he respected our request
Elder Zavala Arrived on time, professional, courteous, and knowledgeable
Tino from Aztill was fantastic explained the work he was doing and answering All my questions thanks Aztill for a wonderful job
Michael did a GREAT job. Thank you, Michael!!
Response from the owner:Hi Angel, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Explained everything I needed to know. Concise and understandable.
Did a great job.!!!!!
Michael was professional, courteous and very knowledgeable. He’s definitely my go to technician for my HVAC at Aztil.
The technician, Michael, was exceptional at servicing our AC unit. He didn't rush through and was respectful and super patient with my elderly mother's questions.We would like to request him for future servicing.. It was obvious that he was trained well for this work.
Elder was very professional.
Dana, put in a new drain line for me. Excellent work. I am very pleased.
Elder efficient and cooperative
Niko was perfect.I give him 5 stars.
Niko was excellent. Very thorough with my maintenance checkup.
Elder was very prompt and efficient
Very effective in quickly spotting the and then doing the maintenance to resolve it. Pleasant and helpful personality. Seemed very knowledgeable and shared some tips and explained why I had the problem. Courteous which was appreciated!
Mike was early and knocked it out so well especially knowing my schedule. Amazing job and quick turnaround
On /11/10 at 5:30 I had a service visit from Dana, My ac had a leak and eventually shut down. I cant say enough about his great attitude and knowledge. He took his time and fixed every little thing that he could find. His overall attitude was great. People like him will make your business better. A really good technician.
A/C thermostat kept rebooting and indicated the condisation pipe may be clogged. Called an a short time later Antonio, the tech, arrived. He knew exactly what to do and corrected the problem very quickly. He also did the servicing previously. He's efficient, knowledgeable, courteous and very pleasant. An asset to Aztil. No charge with my contract.
Response from the owner:Hi de fink, Thank you for your kind words! We are so glad to hear that Russell was able to diagnose the problem and that our techs were able to install the new system in two days. We strive to provide excellent service and ensure that our customers are satisfied. Thank you again for your review.
Our downstairs A/C stopped working over the weekend. Called Aztil and they sent a technician that same morning! Antonio was excellent — diagnosed and fixed the issue in minutes. Everything was covered under our membership, including the emergency call. Highly recommend!
Michael is fabulous. He diagnosed the problem and fixed it immediately. A very respectful, courteous person you’ll be lucky to have him service your air-conditioning. I would not hesitate to use this company because of him.
Jordan and Jalen were Great and professional they were the best

aztil air conditioning great had other company that was no good aztil is always there for me, and Ramon, was wonderful, very helpful great service
Response from the owner:Hi Harriet, thank you for your kind words! We're so glad to hear that Ramon did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Antonio was a godsend no more sweating and feeling nauseous, my air conditioner is working and if possible, even colder than before! He was so polite and well mannered my mean pitbull loved him and he doesn’t like anyone! Every workplace should have a man like Antonio dealing with the public or maybe he should be a supervisor if not already and teaching any new hires how to behave while being professional and knowing his job well and fast!! thank you very much Aztel and thank you, Antonio!
Cody and Niko were very proficient in their knowledge and professionalism. A pleasure to work with!!

Join The Club

Request more information by filling out the form below to learn about our Elite Cool Membership Program.

Highlights of the Elite Cool Membership Program include:

  • Members will receive priority service: Get top priority when scheduling service calls.
  • No overtime charges: We’re here for you anytime, day or night, 365 days a year, without any overtime charges.
  • A 15% member discount: Receive a 15% preferred discount on repairs not covered by the manufacturer.
  • Two maintenance calls per year: Benefit from two maintenance calls per year, spaced about six months apart.
  • AND MORE!

Need more information? Click below to call now!

Call Now

Our Partners


  • Carrier logo
  • Honywell logo
  • Mitsubishi Elctric logo
  • York logo
  • American Standard logo
  • Amana logo
  • Trane logo
  • Rheem logo
  • Ruud logo
  • Daikin logo