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What To Do When Bathtub Faucet Won’t Turn Off

By Aztil –

A bathroom is a sacred place. You go there first thing in the morning, the last thing in the night, and many times in between. Since you frequently use it you want, all items must be clean, tidy, and in proper working order. 

It is the place where you find solace in the form of a nice long soak or a fast rejuvenation of the tired soul through a quick shower. Sometimes you may even go there to hide from your little brats and get some quiet time. 

At such times, even a leaking and dripping faucet is a big irritation. Even worse is you go in for a bath, and when the time comes to turn off the faucet, it just doesn’t do what it is supposed to. Not only is your precious water running away, but it may also damage the floor and walls. This is a tricky situation and a valid cause for concern. The purpose of this article is to reduce your anxiety and tell you exactly how to proceed when your bathtub faucet won’t turn off.

What To Do When Bathtub Faucet Won’t Turn Off

The situation calls for an expert, which in this case is the plumber. However, he is not waiting at your doorstep, so you need to get a handle on things yourself. The apparent solution is repairing the faucet yourself. It’s an excellent time to learn the basics of faucet repairs now so that in future you can take care of things on your own. 

Fixing The Faucet

Sometimes the problem is really simple and needs just a small fix. To begin with, your first course of action should be to tighten the handle screw. 

Step 1 – Since the flow of water has not stopped, you need to shut off the water supply completely. The valve that controls the water supply to your home will be somewhere close to where your water heater is fitted.

Step 2 – Take a pic of the faucet and its handles. It will come handy while buying new parts or explaining to the plumber.

Step 3 – Using a flat-blade screwdriver, pry beneath the cover plate to reveal the handle screw. Sometimes tightening this screw will solve the problem. Use a Phillips screwdriver to tighten it.

Step 4 – Restart the water supply to your home and turn the faucet on and off to see if you have managed to fix the problem.

If tightening of the handle screw does not solve the issue, it’s time to aim big. You have to try and repair the end of the stem.

Step 1 – Again, you need to begin by turning off the water supply so that you do not flood the bathroom.

Step 2 – From the faucet, you need to remove the handle. For this, rotate the handle until it comes off the stem. You may need to use a wrench to complete this action. At times, a gentle pull can also do the trick.

Step 3 – Examine the faucet stem end for any kind of damage. Ideally, the stem tip has rims or ridges which attach to the ridges that are inside the handle of the faucet. When these get worn or spoiled, the faucet handle is unable to tighten around the stem. Due to this reason the faucet unable to turn off. You need to replace the part whose rims have smoothened out over a period of time.

Step 4 – Carefully have a peek inside the faucet handle to detect any obvious damage. A handle which is cracked would need complete replacement. Again, this because it will not grip the faucet stem correctly. When the grooves or ridges inside the handle get worn out, the handle can’t attach with the stem properly. As a result, it cannot regulate the faucet.

Step 5 – Clean the stem end to remove any deposits or debris. You can use an old toothbrush to do so. Once done, with the help of a rag wipe the stem dry.

Step 6 – Wrap a couple of layers (one or two) of thread-seal tape all around the valve stem tip. Now, push or firmly press in the handle over the stem through the layers of thread-seal tape. Another way is to rotate the handle over the stem until it locks in position.

Step 7 – Finally, turn on the water supply once again to check whether the fix works or not. If it works, remember, the thread-seal tape is a temporary fix. It will increase the life of the faucet stem and handle from anywhere between a few months to a year or two. Ultimately, you just have to replace them.

When Your Fix Doesn’t Work

It is not necessary that your repair will hold for long or that it even fixes the problem. If the problem does not fix at all, shut down your water supply and call the plumber immediately. If your fix works only for a short duration, you are probably not doing it correctly. Even then you need to call the plumber to come and address the issue once and for all.

Tips To Keep In Mind

1) Cover the drain with a cloth so that no small pieces or spare parts fall into it. These can clog the drain and also make for unnecessary purchases to replace them.
2)Put a protective sheet in your tub so that you don’t accidentally leave scratches or stains of any kind.
3) When working with pipes, wear protective gloves . This way, you will not hurt yourself on any sharp edges.
4) Wearing safety goggles is also advisable so that you don’t get any stray particle inside your eye.

What We Advise

Some works cannot be done by all. There are professionals who are trained to handle them. Having said that, it is not possible to get hold of these people at a moments notice. A plumbers job is one such. In the absence of a plumber, you need to be knowledgable enough to handle a minor crisis. You need to know the basics of handling any situation so that your suffering is limited. Hopefully, this article will help you in the future.

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Dana was great! Very informative and helpful!
I highly recommend!
Paul, Jordan and Adrian were very personable and knowledgeable. I was pleased with the work they did and their work ethic. I also received prompt attention to my problem.
Paul gross was excelente
Great job very professional.
aztil air conditioning great had other company that was no good aztil is always there for me, and Ramon, was wonderful, very helpful great service
Paul was terrific. On time, professional, thorough, and told us what we needed to do in terms we could understand. He found a problem and took the time to set up an appointment to address it. He went the extra mile, and we are very thankful.
Cody did a fsntastic job
I have used Aztil for several years. I am satisfied with their service.
After our AC went out we were concerned about being stuck in the heat. Dana came out and found the issue right away. He worked with the office to line up a replacement for the very next day.

Naraldo came in the morning and removed the old unit. A short while later the crane came to get the old on off the roof and put the new one up there.

They worked throughout the morning and we were back in business. My wife and I both work from home and never missed a beat. Thanks Aztil!
Response from the owner:Hi Jeremy, thank you for your kind words! We're so glad to hear that Dana and Naraldo did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Cody Richardson serviced my two air conditioners. I rate him as A+. He was very thorough and did a great job servicing my air conditioners.
Response from the owner:Hi Linda, thank you for your kind words! We're so glad to hear that Cody did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
TINO did a great job - was thorough and explained everything he was doing! See him back in 6 months
Response from the owner:Hi Dennis, thank you for your kind words! We're so glad to hear that Tino did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Response from the owner:Hi Manuel, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Alex Molina’s service was excellent!
Response from the owner:Hi Enriqueta, thank you for your kind words! We're so glad to hear that Alex did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Editing my previous review bc I cannot add another. Ihave been under contract with this AC company since 2013. They have kept me going since. Just got my usual 6 month tune-up, and my technician, Alex M. was excellent and very helpful, and answered all my questions. Highly recommend this business.
Response from the owner:Hi Bret, We're glad to hear that the technicians were courteous of your belongings and that Patty was helpful in scheduling the service. We take pride in our customer service and we appreciate your feedback. Thank you for choosing us for your duct cleaning needs.
*5/5 Stars*

I am “blown away” by the exceptional service I received from Marc O'Connell at Aztil Air Conditioning! From the initial consultation to the final service, Marc was professional, knowledgeable, and courteous.

His attention to detail and commitment to ensuring my air conditioning system was tailored to my specific needs was impressive. Marc took the time to explain every aspect of the service and answering all of my questions.

The service itself was seamless and efficient. Marc worked diligently to minimize disruption to my daily routine. I greatly appreciated that.

The air conditioning system is now quiet, efficient, and has significantly improved the overall comfort of my home.

I would highly recommend Marc O'Connell and Aztil Air Conditioning to anyone in need of air conditioning services. Aztil has exceptional customer service, technical expertise, and commitment to quality. Make them the go-to choice for all your air conditioning needs.

Thank you, Marc, for an outstanding experience!" 😉
Response from the owner:Thanks for the great review, Dian Keller! We're glad Andy and Johnathan provided such great service. We'll be sure to send them your way again!
Great Service. ¡Thanks Dana!
Response from the owner:Hi Juan, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Very pleased with Ramon professionalism, reccomend Aztil .
Response from the owner:Hi Roxane, thank you for your kind words! We're so glad to hear that Ramon did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Yandis is an exemplary technician. He explained each part of his maintenance check and made other suggestions as to how to improve our HVAC system. We rate him a 10+!!
Response from the owner:Hi Bette, thank you for your kind words! We're so glad to hear that Yandis did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Did a wonderful job and very clean The young men that worked here was Jordan and Adrian I would recommend them
Response from the owner:Hi Patricia, thank you for your kind words! We're so glad to hear that Jordan and Adrian did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
We had a repair done by Rick Cchran. Excellent repair person, knowledgable on the unit we have. Thanks to Sabrina for helping to get the cost down.
Response from the owner:Hi Milt, thank you for your kind words! We're so glad to hear that Rick did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Jordan and his crew were great He explained the process in detail. The work was done expertly
The aeroseal system "closed " the equivalent of 4 open windows in my AC ductwork
Response from the owner:Hi Kevin, thank you for your kind words! We're so glad to hear that Jordan did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Jordan was great. Should I need to this work on my other unit's duct work I will ask for Jordan
Response from the owner:Hi Herbert, thank you for your kind words! We're so glad to hear that Jordan did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
This was the second time I've used Aztil to replace my air conditioner and there's a reason I'm a repeat customer! My repair technician, Lee, was prompt and quickly identified that I needed a new unit. Within the hour I got an estimate, and I was on the schedule for installation the next day. That was a relief as the weather in Florida has been swinging from cool to too hot. On installation day, Dana and Angel were fantastic. They were on time, and quickly replaced my AC and air handler. They were kind and clean and left my garage area cleaner than they found it. I work from home, but they didn't disrupt my schedule at all. I would highly recommend Aztil to all my friends and neighbors in South Florida.
Response from the owner:Hi Elizabeth, thank you for your kind words! We're so glad to hear that Lee did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Rick Cochran is a wonderful caring tech. He found my problem and fixed it, and even did a little extra to make my AC work better. I'm happy that I use Aztil.
Response from the owner:Hi Lillian, thank you for your kind words! We're so glad to hear that Rick did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Lazaro was prompt, friendly and knowledgeable
Response from the owner:Hi Barbara, thank you for your kind words! We're so glad to hear that Lazaro did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Response from the owner:Hi Theresa, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
David was great. Very professional and helpful.
Response from the owner:Hi Michael, thank you for your kind words! We're so glad to hear that David did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
LEE is a great technician and a pleasure to meet.
Response from the owner:Hi Larry, thank you for your kind words! We're so glad to hear that Lee did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana was very courteous, friendly, he did a through inspection in and outside my unit. I would recommend him always
Response from the owner:Hi Sheila, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana, the tech was great and very honest. I would recommend him to anyone!!!
Response from the owner:Hi Bernie, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Overall have been very happy with the technicians. The response from the office staff not as much.
Response from the owner:Hello Jennifer, Thank you for taking time to provide feedback about your experience with our company. We completely understand your frustration and apologize for any dissatisfaction that may have caused your day. We are eager to discuss this experience with you. Please call our customer service manager, Jack. He can be reached at (561) 202-8726. It is our goal to make sure we resolve any issue we can and look forward to speaking with you.
Yandis is a great tech. He usually does our service appointments and is neat, courteous, knowledgeable and respectful.
Response from the owner:Hi Jack, thank you for your kind words! We're so glad to hear that Yandis did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
I just had an AC unit replaced, air handler & condenser, by Aztil Air Conditioning. Paul was the initial point of contact, Naraldo was the installation technician. Paul gave me sound advice & Naraldo was professional, quick & clean with the instillation.
Response from the owner:Hi Ron, thank you for your kind words! We're so glad to hear that Paul and Naraldo did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Jordan and Adrian did a good job cleaning my air ducts. Thanks
Response from the owner:Hi Guillermo, thank you for your kind words! We're so glad to hear that Jordan and Adrian did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Technician Dana was very efficient.
Response from the owner:Hi Marisa, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Asiel was such a hard worker. From the time he came until he left, he never took a break. Didn’t even get a lunch. When he didn’t understand something we asked, he had it translated on his phone. I can’t say enough for his work ethic.
Response from the owner:Hi Judith, thank you for your kind words! We're so glad to hear that Asiel did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Angel Orbea did an excellent job today. He came in and listened to my explanation of what happened, checked his notes and went to work. He showed me everything and explained everything. He did a great job!!
Response from the owner:Hi Maria, Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Excellent Serviceman, clean, and Professional
Response from the owner:Hi Michael, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Alex, tech …..wonderful!!!!
Response from the owner:Hi Rick, thank you for your kind words! We're so glad to hear that Alex did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Excellent work by Dana. He arrived on time, worked very hard and did a great job cleaning up after. He explained everything and was very friendly. I will definitely request Dana next time I need service. Outstanding work !
Response from the owner:Hello Mark. We greatly appreciate your positive review. I'm glad Benny was able to provide you with good service. We appreciate you as a customer and thank you for your business. Please contact us if you ever have any questions or need support with anything.
Love Atzil and Albert always does an amazing job keeping my system running smoothly.
Response from the owner:Hi Devon, thank you for your kind words! We're so glad to hear that Albert did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
The A/C in one of our homes stopped working. I forgot to contact air Boca , which is now Aztil Air Conditioning. Instead, I contacted a competitor (paridise). The competitor came out was very nice and friendly and when they diagnose the problem, they said it would be over $900 to fix it. This didn’t seem right so I remembered to call Air Boca. I spoke with (Sabrina) and she was helpful and she sent my favorite former technician Yandis to look at the unit. They were able to solve the problem for less than $300. I highly recommend Aztil.
Response from the owner:Hi Norm, thank you for your kind words! We're so glad to hear that Sabrina and Yandis did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Technician prompt, courteous and efficient
Response from the owner:Hi Leah, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Paul, Dana, Jordan and Adrian were absolutely amazing. They were thorough, clean and explained everything. Highly recommended!!’
Response from the owner:Hi Robin, thank you for your kind words! We're so glad to hear that Paul and Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
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