blue and red swoop graphic

What To Do When Bathtub Faucet Won’t Turn Off

By Aztil –

A bathroom is a sacred place. You go there first thing in the morning, the last thing in the night, and many times in between. Since you frequently use it you want, all items must be clean, tidy, and in proper working order. 

It is the place where you find solace in the form of a nice long soak or a fast rejuvenation of the tired soul through a quick shower. Sometimes you may even go there to hide from your little brats and get some quiet time. 

At such times, even a leaking and dripping faucet is a big irritation. Even worse is you go in for a bath, and when the time comes to turn off the faucet, it just doesn’t do what it is supposed to. Not only is your precious water running away, but it may also damage the floor and walls. This is a tricky situation and a valid cause for concern. The purpose of this article is to reduce your anxiety and tell you exactly how to proceed when your bathtub faucet won’t turn off.

What To Do When Bathtub Faucet Won’t Turn Off

The situation calls for an expert, which in this case is the plumber. However, he is not waiting at your doorstep, so you need to get a handle on things yourself. The apparent solution is repairing the faucet yourself. It’s an excellent time to learn the basics of faucet repairs now so that in future you can take care of things on your own. 

Fixing The Faucet

Sometimes the problem is really simple and needs just a small fix. To begin with, your first course of action should be to tighten the handle screw. 

Step 1 – Since the flow of water has not stopped, you need to shut off the water supply completely. The valve that controls the water supply to your home will be somewhere close to where your water heater is fitted.

Step 2 – Take a pic of the faucet and its handles. It will come handy while buying new parts or explaining to the plumber.

Step 3 – Using a flat-blade screwdriver, pry beneath the cover plate to reveal the handle screw. Sometimes tightening this screw will solve the problem. Use a Phillips screwdriver to tighten it.

Step 4 – Restart the water supply to your home and turn the faucet on and off to see if you have managed to fix the problem.

If tightening of the handle screw does not solve the issue, it’s time to aim big. You have to try and repair the end of the stem.

Step 1 – Again, you need to begin by turning off the water supply so that you do not flood the bathroom.

Step 2 – From the faucet, you need to remove the handle. For this, rotate the handle until it comes off the stem. You may need to use a wrench to complete this action. At times, a gentle pull can also do the trick.

Step 3 – Examine the faucet stem end for any kind of damage. Ideally, the stem tip has rims or ridges which attach to the ridges that are inside the handle of the faucet. When these get worn or spoiled, the faucet handle is unable to tighten around the stem. Due to this reason the faucet unable to turn off. You need to replace the part whose rims have smoothened out over a period of time.

Step 4 – Carefully have a peek inside the faucet handle to detect any obvious damage. A handle which is cracked would need complete replacement. Again, this because it will not grip the faucet stem correctly. When the grooves or ridges inside the handle get worn out, the handle can’t attach with the stem properly. As a result, it cannot regulate the faucet.

Step 5 – Clean the stem end to remove any deposits or debris. You can use an old toothbrush to do so. Once done, with the help of a rag wipe the stem dry.

Step 6 – Wrap a couple of layers (one or two) of thread-seal tape all around the valve stem tip. Now, push or firmly press in the handle over the stem through the layers of thread-seal tape. Another way is to rotate the handle over the stem until it locks in position.

Step 7 – Finally, turn on the water supply once again to check whether the fix works or not. If it works, remember, the thread-seal tape is a temporary fix. It will increase the life of the faucet stem and handle from anywhere between a few months to a year or two. Ultimately, you just have to replace them.

When Your Fix Doesn’t Work

It is not necessary that your repair will hold for long or that it even fixes the problem. If the problem does not fix at all, shut down your water supply and call the plumber immediately. If your fix works only for a short duration, you are probably not doing it correctly. Even then you need to call the plumber to come and address the issue once and for all.

Tips To Keep In Mind

1) Cover the drain with a cloth so that no small pieces or spare parts fall into it. These can clog the drain and also make for unnecessary purchases to replace them.
2)Put a protective sheet in your tub so that you don’t accidentally leave scratches or stains of any kind.
3) When working with pipes, wear protective gloves . This way, you will not hurt yourself on any sharp edges.
4) Wearing safety goggles is also advisable so that you don’t get any stray particle inside your eye.

What We Advise

Some works cannot be done by all. There are professionals who are trained to handle them. Having said that, it is not possible to get hold of these people at a moments notice. A plumbers job is one such. In the absence of a plumber, you need to be knowledgable enough to handle a minor crisis. You need to know the basics of handling any situation so that your suffering is limited. Hopefully, this article will help you in the future.

Request Service

What Our Clients Think Of Us


Excellent
Aztil Air Conditioning
4.5
Based on 1199 reviews
Polite; on time; did work neatly and completely
I had scheduled an appointment with Aztil for the regular 6 month visit. I had no idea there was mold inside the units. Tino took pictures of inside the units to show me. He installed 2 air treatment systems to stop the mold that have a lifetime warranty. Now the mold will not return. I'm very happy with Azril's service and honesty. That's why I have been a long time customer.
Exceptional customer service from Niko….
We had a great first time experience with Aztil AC. Paul Gross did a fantastic job for our spring tuneup. He found some necessary maintenance issues that were not addressed by the previous owners and explained everything very thoroughly. Highly recommended.
Niko did a great job servicing our A/C unit
The most polite young men. Clean and neat. Terrific service. On time.
Very professional. Aztil is fabulous.
Response from the owner:Hi JJ, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Niko my Aztil serviceman was on time, very helpful. and patient with all my questions during my 6 month A/C check. I would highly recommend him to others.
Response from the owner:Hi Beth, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Niko was a very good tech and answered all my questions.
Response from the owner:Hi John, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Niko Garza was a five star technician and person! He was friendly, but polite, knowledgeable and competent. I was very very pleased!
Response from the owner:Hi Alice, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Niko is the best.
Response from the owner:Hi Bob, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Everything good, but the timeframe! It’s suppose to arrive between 8 am and 12 and he arrive at 1:30pm. But was knowledgeable and kind.
Response from the owner:Hi Richard, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Alex was wonderful. He was efficient and very personable. Alex did a great job cleaning our ducts and dryer vent.
Aztil is a great company with people that really care. Excellent communication and knowledgable technicians. I highly recommend Aztil.
Response from the owner:Dear Richard Grossman, Thank you for your glowing review! We're so glad to hear that you had such an excellent experience with Lazarro and Antonio. We pride ourselves on providing top-notch service and are thrilled that you have chosen to sign a 5 year contract with us. We look forward to continuing to provide you with the best service possible. Thank you again for your kind words. Sincerely, AZTIL
Dana Dussualt was professional, timely and hospitable. Thank you!
Response from the owner:Hi Leslie, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
I had a wonderful experience with Aztil AC company. We had a leak coming from our AC and called the 24/7 emergency line on a Sat. at 5:00PM before Easter Sunday. The representative called and Mr. Antonio Moreno was our technician, a certified Rhem specialist. He was able to diagnose the problem and provided the service. We also signed up for a Service Contract, something we were planning to do and which saved us the service call charge. He was so pleasant, professional, and helpful. We will be calling for future services and request Mr. Moreno. What a superb experience and I highly recommend Aztil AC for your AC needs. Thank you.
Response from the owner:Hi Robert, thank you for your kind words! We're so glad to hear that Antonio did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Response from the owner:Hi Martha, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana was so kind, courteous and most professional. He came right after Christmas to service our air conditioner that wasn’t working. He is an asset to your company.
Response from the owner:Thank you so much for the kind words, Donna Simon! We are so glad to hear that Juan Ortega provided excellent service. He is indeed an asset to our company and we appreciate your feedback.
Ramon was an excellent technician to service our A/C unit. Extremely knowledgeable, friendly and very helpful. Highly recommend!
Response from the owner:Hi Rory, thank you for your kind words! We're so glad to hear that Ramon did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Nico and Adrian were great. Cleaned my ac and found an oil leak. Very personable.
Response from the owner:Hi Ilene, thank you for your kind words! We're so glad to hear that Niko and Adrian did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Niko and Adrian were very professional and knowledgeable and efficient in the service they provided. They were very helpful in pointing out what I will be needing in the near future and what my options would be I was very pleased with their service.
Response from the owner:Hi Estrella, thank you for your kind words! We're so glad to hear that Niko and Adrian did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Response from the owner:Hi Karl, We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Jordan y Adrian fueron muy profesionales. Nos explicaron muy bien todo lo que hicieron, tomaron fotos del antes y después.
Dejaron todo limpio y en orden.
Response from the owner:Hi Beatriz, thank you for your kind words! We're so glad to hear that Jordan and Adrian did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Rafael and Asiel installed my new A/C today. They were super. Everything went as planned. I am a happy camper.
Response from the owner:Hi Cihrhh, thank you for your kind words! We're so glad to hear that Rafael and Asiel did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana was excellent and very professional.
I would recommend him and will ask for him in the future.
Response from the owner:Hi Frank, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
On time, know his job, well done!!
Very much satisfied ! Marc was a pleasure to have in our home! Even the bulldog liked him!!
Response from the owner:Hi John, thank you for your kind words! We're so glad to hear that Marco did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Lazaro was efficient, fast & punctual. He got our unit fixed with cool air running in no time. Thank you for fixing our AC!
Response from the owner:Hi Melissa, thank you for your kind words! We're so glad to hear that Lazaro did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Response from the owner:Hi Michael, We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Excellent job by Niko
Response from the owner:Hi Alvin, We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Rafael was great. He explained what he was doing throughout his repair
Response from the owner:Hi Timothy, We're so glad to hear that Rafael did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Our air conditioner broke down. We called Atzil and they sent Antonio Moreno over within an hour. He assessed the problem to be a burned out motor and ordered the new one. It was still under warranty. He said it would be in within two days and installed so hopefully that’ll be so and
I will update this when that happens
Response from the owner:Hi David, We're so glad to hear that Antonio did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana was excellent!!! Highly recommend him to everyone!
Response from the owner:Hi Sandra, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
The AC maintenance service was excellent. Niko Garza was professional, helpful, kind, and was instrumental in arranging for the next Senior Technician to solve the AC problem that I am having. That service will be sometime today. He also recommended the dryer vent cleaning and the in-line AC cleaning, of which I scheduled for Monday and paid today. My husband has been very ill for the past 4 years and in the hospital right now. Aztil has arranged the services, after Niko explained the situation, so that they will be completed before he comes home because a patient on oxygen and a feeding tube cannot be without power to the whole house, even a short shut down would endanger him. Thank you Niko!

Technician Rick Cochran did an excellent job replacing the AC breaker and ensuring that everything was in correct working condition. I really appreciated his kindness and professional demeanor. Thank you Rick!

Today Technician Alex Molina completed the services (dryer lint trap cleaning and inline air handler cleaning). Once again, I was fortunate to have a professional, gracious, and thoughtful person come to my house to perform the services. Thank you so much Alex!
Response from the owner:Hi Admonis, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Niko great performance
Response from the owner:Hi Rita, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
TVery good service from Niko
Response from the owner:Hi Enrico, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Excellent service and communication! Very professional!
Response from the owner:Hi Lisa, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Excellent communication and service!
Response from the owner:Hi Lisa, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Response from the owner:Hi Terry, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Niko did a professional job on my air conditioner maintenance . He was courteous and knowledgeable of all aspects of the service he performed. Niko is an asset to Aztil Air Conditioner Company.
Response from the owner:Hi Admonis, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Wow! I am beside myself with my tech Antonio M. What service, humanity, promptness & knowledge. After dealing with 2 other AC companies and a lot of dissapointments this was a breath of fresh air. People don't think twice about using Aztil. Trust me.
Response from the owner:Hi Ana, thank you for your kind words! We're so glad to hear that Antonio did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Nino did a ac tuneup, spent the time to check everything and even changed the thermostat batteries for me.
Response from the owner:Hi Marci, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Good job!
Niko
Response from the owner:Hi Mel, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana, the service tech, is amazing. He listened to how we described the issue with our air conditioner. He examined the unit saw the problem and worked tirelessly to replace the fan motor. He had to leave to get the part. Was quick to return and worked neatly and cleanly to replace the part and to get the unit running like new. He was absolutely the best. We are very impressed with his knowledge and expertise and he has a very nice personality.
Response from the owner:Hi Ron, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana was great. Very quick and knowledgeable in this field. Highly recommended.
Response from the owner:Hi Daphne, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Pleasant and very professional
Response from the owner:Hi Steve, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Antonio Moreno serviced three of my properties today. He was so polite and professional with excellent communication skills and made me feel like he cared about taking care of my AC systems-not just going through the motions. Great personality.
Response from the owner:Hi Terri, thank you for your kind words! We're so glad to hear that Antonio did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Thank you for sending Niko for my AC maintenance service today. He is professional and friendly and I would welcome him to come to my house for all of my future maintenance calls.
Response from the owner:Hi Yvonne, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Nico Garza was our tech and he was great! Explained everything, was patient, extremely helpful and respectful.
Response from the owner:Hi Sandra, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana Dussualt to the rescue! Thank you for finding the leak in our HVAC ordering the part and making the repair.
Response from the owner:Hi Giorgio, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Excellent personality . Neat and thorough.

Join The Club

Request more information by filling out the form below to learn about our Elite Cool Membership Program.

Highlights of the Elite Cool Membership Program include:

  • Members will receive priority service: Get top priority when scheduling service calls.
  • No overtime charges: We’re here for you anytime, day or night, 365 days a year, without any overtime charges.
  • A 15% member discount: Receive a 15% preferred discount on repairs not covered by the manufacturer.
  • Two maintenance calls per year: Benefit from two maintenance calls per year, spaced about six months apart.
  • AND MORE!

Need more information? Click below to call now!

Call Now

Our Partners


  • Carrier logo
  • Honywell logo
  • Mitsubishi Elctric logo
  • York logo
  • American Standard logo
  • Amana logo
  • Trane logo
  • Rheem logo
  • Ruud logo
  • Daikin logo