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What To Do When Bathtub Faucet Won’t Turn Off

By Aztil –

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A bathroom is a sacred place. You go there first thing in the morning, the last thing in the night, and many times in between. Since you frequently use it you want, all items must be clean, tidy, and in proper working order. 

It is the place where you find solace in the form of a nice long soak or a fast rejuvenation of the tired soul through a quick shower. Sometimes you may even go there to hide from your little brats and get some quiet time. 

At such times, even a leaking and dripping faucet is a big irritation. Even worse is you go in for a bath, and when the time comes to turn off the faucet, it just doesn’t do what it is supposed to. Not only is your precious water running away, but it may also damage the floor and walls. This is a tricky situation and a valid cause for concern. The purpose of this article is to reduce your anxiety and tell you exactly how to proceed when your bathtub faucet won’t turn off.

What To Do When Bathtub Faucet Won’t Turn Off

The situation calls for an expert, which in this case is the plumber. However, he is not waiting at your doorstep, so you need to get a handle on things yourself. The apparent solution is repairing the faucet yourself. It’s an excellent time to learn the basics of faucet repairs now so that in future you can take care of things on your own. 

Fixing The Faucet

Sometimes the problem is really simple and needs just a small fix. To begin with, your first course of action should be to tighten the handle screw. 

Step 1 – Since the flow of water has not stopped, you need to shut off the water supply completely. The valve that controls the water supply to your home will be somewhere close to where your water heater is fitted.

Step 2 – Take a pic of the faucet and its handles. It will come handy while buying new parts or explaining to the plumber.

Step 3 – Using a flat-blade screwdriver, pry beneath the cover plate to reveal the handle screw. Sometimes tightening this screw will solve the problem. Use a Phillips screwdriver to tighten it.

Step 4 – Restart the water supply to your home and turn the faucet on and off to see if you have managed to fix the problem.

If tightening of the handle screw does not solve the issue, it’s time to aim big. You have to try and repair the end of the stem.

Step 1 – Again, you need to begin by turning off the water supply so that you do not flood the bathroom.

Step 2 – From the faucet, you need to remove the handle. For this, rotate the handle until it comes off the stem. You may need to use a wrench to complete this action. At times, a gentle pull can also do the trick.

Step 3 – Examine the faucet stem end for any kind of damage. Ideally, the stem tip has rims or ridges which attach to the ridges that are inside the handle of the faucet. When these get worn or spoiled, the faucet handle is unable to tighten around the stem. Due to this reason the faucet unable to turn off. You need to replace the part whose rims have smoothened out over a period of time.

Step 4 – Carefully have a peek inside the faucet handle to detect any obvious damage. A handle which is cracked would need complete replacement. Again, this because it will not grip the faucet stem correctly. When the grooves or ridges inside the handle get worn out, the handle can’t attach with the stem properly. As a result, it cannot regulate the faucet.

Step 5 – Clean the stem end to remove any deposits or debris. You can use an old toothbrush to do so. Once done, with the help of a rag wipe the stem dry.

Step 6 – Wrap a couple of layers (one or two) of thread-seal tape all around the valve stem tip. Now, push or firmly press in the handle over the stem through the layers of thread-seal tape. Another way is to rotate the handle over the stem until it locks in position.

Step 7 – Finally, turn on the water supply once again to check whether the fix works or not. If it works, remember, the thread-seal tape is a temporary fix. It will increase the life of the faucet stem and handle from anywhere between a few months to a year or two. Ultimately, you just have to replace them.

When Your Fix Doesn’t Work

It is not necessary that your repair will hold for long or that it even fixes the problem. If the problem does not fix at all, shut down your water supply and call the plumber immediately. If your fix works only for a short duration, you are probably not doing it correctly. Even then you need to call the plumber to come and address the issue once and for all.

Tips To Keep In Mind

1) Cover the drain with a cloth so that no small pieces or spare parts fall into it. These can clog the drain and also make for unnecessary purchases to replace them.
2)Put a protective sheet in your tub so that you don’t accidentally leave scratches or stains of any kind.
3) When working with pipes, wear protective gloves . This way, you will not hurt yourself on any sharp edges.
4) Wearing safety goggles is also advisable so that you don’t get any stray particle inside your eye.

What We Advise

Some works cannot be done by all. There are professionals who are trained to handle them. Having said that, it is not possible to get hold of these people at a moments notice. A plumbers job is one such. In the absence of a plumber, you need to be knowledgable enough to handle a minor crisis. You need to know the basics of handling any situation so that your suffering is limited. Hopefully, this article will help you in the future.

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What Our Clients Think Of Us


Excellent
Aztil Air Conditioning4.6
Based on 1791 reviews
al mancini
5 hours ago
Elder Aztil responded promptly to my ac problem. They were very professional and thorough. I recommend them highly.
Lawrence gale
4 hours ago
Antonio Moreno was very nice! And most important he solved the problem.
Jeanne Friedman
3 hours ago
I recently scheduled Aztil to clean my second floor dryer vent and added duct cleaning as well. Skyler and Elder arrived together, and these two young men went above and beyond from start to finish. They were respectful and incredibly thorough. They put covers over their work shoes, cleaned up every bit of debris that fell to the floor, and handled the challenges of my home that were 19 stairs and a second story vents and Skyler even climbed two tears of roof to reach the exterior dryer vent, all with a positive attitude and complete confidence. I highly recommend Skyler, Elder and the entire Aztil team.
Response from the owner:Hello Jeanne. We appreciate your positive feedback. I'm glad we were able to quickly resolve your AC issue and that you were satisfied with our service. We take all our service calls seriously regardless of what time we get them. Please keep us in mind in the future and thank you for your business.
Kettelye Legerme
15 hours ago
Elder did a great job. He is courteous and knowledgeable.
Stuart Novins
17 hours ago
Instead, Nico did a great job here. I was really surprised that it was such a good job other than that. He's a good looking guy also have a good day by
Lois Hendricks
18 hours ago
Elder did great job
Shon Hinkle
20 hours ago
Niko was awesome timely and was very informative
We just purchased a new Central A/C unit from Aztil. The sales rep Paul G. was outstanding, honest and professional. He was very easy to work with. Jorge who did the install was fast, neat and knowledgeable of the new unit. We are very happy with both Paul G. and Jorge and Aztil as our new A/C company. Thank you everyone at Aztil.
Yami Kim
2 days ago
Elder is so kind . Thanks!
Chris Jordan
2 days ago
Jorge Rivera and His helpers Antonio and David were great they had my ac working asap amazing guys! Not sure what I would have done without Aztil thank you very much guys !
Bill Sahler
2 days ago
Had my AC go out. Alex Molina came first thing in the morning, fixed my AC and did a full clean and maintenance while here. Very professional and knowledgeable. Highly recommend. Highly recommend Niko. Went above and beyond.
Richard Lambert
3 days ago
Niko was very knowledgeable and professional. Also friendly. Very happy with him.
Karl Lundquist
3 days ago
Elder everything was done to an excellent degree service man was great.
Response from the owner:Hi Karl, We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Carol Stevens
4 days ago
Niko came to do the semi-annual tune-up. He is very knowledgeable and personable.
He did a thorough Inspection.
Rich Ferranti
4 days ago
Elder
Cristina
4 days ago
Elder was friendly and the tune up was done quick.
mark vaskivuo
4 days ago
Great AC maintenance service from Niko — on time, professional, and my system is running perfectly now. Highly recommend!
Martin Goldman
4 days ago
Elder good job
Gary Knippel
7 days ago
Elder
Lazaro was friendly, knowledgeable and prompt. Just what you want in a serviceman . Leon Piercefield
Barry Kirstein
1 week ago
Elder wonderful job
nelson davies
1 week ago
Elder great job thanks
Barbara Trimble
1 week ago
Elder was polite and efficient. He explained what he was doing g and why and offered options for improvement.
Response from the owner:Hi Barbara,

Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Ricardo was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dan Wechsler
1 week ago
Ramon was awesome.. great
Service, informative and explained options well
Nicholas Carbone
2 weeks ago
Michael has provided excellent service
Theodora Hansen
2 weeks ago
Elder wonderfully job.
Irene Scavelli
2 weeks ago
We had a great servicing experience today with Paul the technician. He has serviced us in the past and is always professional, informative, helpful with suggestions on proper repairs to maintain our system in good functioning order.
Les Matthews
2 weeks ago
Lazaro is an excellent Tech. Courteous and Professional. If possible ask for him for all your HVAC issues. Also just had a total replacement of my AC unit by Angel and Hero . They did an excellent job in and out in 2.5hrs would recommend these install professionals.
Response from the owner:Hi Les, thank you for your kind words! We're so glad to hear that Lazaro did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Ryan del Rosario
2 weeks ago
I had Alex and Skyler from Aztil out for an air duct cleaning today, and they did a fantastic job. They were professional, efficient, and finished the work fairly quickly.

Beyond the cleaning, I was especially impressed with their troubleshooting. We had an inspection the previous day (a different tech) where the AC breaker was accidentally left off. When I mentioned the AC wasn't acting right, Alex didn't hesitate to look into it and identified the issue immediately. Truly appreciate the extra effort and the great service!
Tim Bresnahan
2 weeks ago
Yvonne Cacioli
2 weeks ago
Elder Zavala was my technician today to replace a bad sensor in my unit. He is very kind and very knowledgeable. I had a great experience with him.
Response from the owner:Hi Yvonne, thank you for your kind words! We're so glad to hear that Niko did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Gary Ackendorf
2 weeks ago
Skyler was a very nice young man and completed the work very well. Seems a great asset for Aztil
Andrew Beck
2 weeks ago
Elder was great, explained my options clearly following routine maintenance.
Deborah Foley
2 weeks ago
Naraldo was professional & efficient in his ability. I would rate him a 4.5 in the quality of work on installing a tankless water heater.
I did feel like the price was too high
Home Depot has the tankless heaters for $500. 1500.00 for installation was a bit high, but when you need hot water you pay it or go without.
NIKO GARCIA is professional, neat, courteous, and friendly! He did a great job
Response from the owner:Hi Laura, thank you for your kind words! We're so glad to hear that Antonio and cody did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Steven Smith
3 weeks ago
Amazing company! High quality workmanship and friendly people who really seem to care.
Tatore Man
3 weeks ago
Lazaro was great, he explained the repair needed in detail, and was very helpful in explaining the maintenance needs for the unit. I will always ask for Lazaro , for my future needs from Aztil
joel kaye
3 weeks ago
Paul G is great. He is one of the few who explains everything before work is started and reviews total job with pictures when done.
Mario M
3 weeks ago
Reliable service from Lazaro.
Travis L
3 weeks ago
Steven and the team are amazing!
This is coming in late since I didn't know this review was on the phone until I pushed the screen and this popped up. Great job from Albert R. On the drain pump cleaner instalation. BZ [well done].
Alex Sibilia
3 weeks ago
Michael was an awesome tech.. Very knowledgeable and friendly.. Will request him again..
Renae jordan
4 weeks ago
Niko.
Professional and knowledgeable
Tyruz30
4 weeks ago
Great experience with Antonio, we are very appreciative of his service and helpful attitude. He did a very good job and was informative. We appreciate Aztil and Antonio for all their assistance.
Wendy Phillips
4 weeks ago
Jorge and Dave we’re extremely professional. The AC installation was done quickly and meticulously. I can’t recommend them enough!

I also want to give a shout out to Paul Gross. He was my initial contact with Aztil. He explained all my options to me and suggested the best unit for my home. Paul was able to get me a great price and I’m very grateful for his advice.

UPDATE: Six months after the installation my HVAC unit stopped working. Of course it was a Sunday and the coldest day in 10 years! Michael was dispatched and he immediately identified the problem. He purchased a new circuit breaker and installed it quickly. Michael was extremely professional. Aztil is fortunate to have a technician as skilled as Mike.
Response from the owner:Hi Wendy, thank you for your kind words! We're so glad to hear that Jorge and Paul did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
John Mancini
4 weeks ago

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