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What To Do When Bathtub Faucet Won’t Turn Off

By Aztil –

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A bathroom is a sacred place. You go there first thing in the morning, the last thing in the night, and many times in between. Since you frequently use it you want, all items must be clean, tidy, and in proper working order. 

It is the place where you find solace in the form of a nice long soak or a fast rejuvenation of the tired soul through a quick shower. Sometimes you may even go there to hide from your little brats and get some quiet time. 

At such times, even a leaking and dripping faucet is a big irritation. Even worse is you go in for a bath, and when the time comes to turn off the faucet, it just doesn’t do what it is supposed to. Not only is your precious water running away, but it may also damage the floor and walls. This is a tricky situation and a valid cause for concern. The purpose of this article is to reduce your anxiety and tell you exactly how to proceed when your bathtub faucet won’t turn off.

What To Do When Bathtub Faucet Won’t Turn Off

The situation calls for an expert, which in this case is the plumber. However, he is not waiting at your doorstep, so you need to get a handle on things yourself. The apparent solution is repairing the faucet yourself. It’s an excellent time to learn the basics of faucet repairs now so that in future you can take care of things on your own. 

Fixing The Faucet

Sometimes the problem is really simple and needs just a small fix. To begin with, your first course of action should be to tighten the handle screw. 

Step 1 – Since the flow of water has not stopped, you need to shut off the water supply completely. The valve that controls the water supply to your home will be somewhere close to where your water heater is fitted.

Step 2 – Take a pic of the faucet and its handles. It will come handy while buying new parts or explaining to the plumber.

Step 3 – Using a flat-blade screwdriver, pry beneath the cover plate to reveal the handle screw. Sometimes tightening this screw will solve the problem. Use a Phillips screwdriver to tighten it.

Step 4 – Restart the water supply to your home and turn the faucet on and off to see if you have managed to fix the problem.

If tightening of the handle screw does not solve the issue, it’s time to aim big. You have to try and repair the end of the stem.

Step 1 – Again, you need to begin by turning off the water supply so that you do not flood the bathroom.

Step 2 – From the faucet, you need to remove the handle. For this, rotate the handle until it comes off the stem. You may need to use a wrench to complete this action. At times, a gentle pull can also do the trick.

Step 3 – Examine the faucet stem end for any kind of damage. Ideally, the stem tip has rims or ridges which attach to the ridges that are inside the handle of the faucet. When these get worn or spoiled, the faucet handle is unable to tighten around the stem. Due to this reason the faucet unable to turn off. You need to replace the part whose rims have smoothened out over a period of time.

Step 4 – Carefully have a peek inside the faucet handle to detect any obvious damage. A handle which is cracked would need complete replacement. Again, this because it will not grip the faucet stem correctly. When the grooves or ridges inside the handle get worn out, the handle can’t attach with the stem properly. As a result, it cannot regulate the faucet.

Step 5 – Clean the stem end to remove any deposits or debris. You can use an old toothbrush to do so. Once done, with the help of a rag wipe the stem dry.

Step 6 – Wrap a couple of layers (one or two) of thread-seal tape all around the valve stem tip. Now, push or firmly press in the handle over the stem through the layers of thread-seal tape. Another way is to rotate the handle over the stem until it locks in position.

Step 7 – Finally, turn on the water supply once again to check whether the fix works or not. If it works, remember, the thread-seal tape is a temporary fix. It will increase the life of the faucet stem and handle from anywhere between a few months to a year or two. Ultimately, you just have to replace them.

When Your Fix Doesn’t Work

It is not necessary that your repair will hold for long or that it even fixes the problem. If the problem does not fix at all, shut down your water supply and call the plumber immediately. If your fix works only for a short duration, you are probably not doing it correctly. Even then you need to call the plumber to come and address the issue once and for all.

Tips To Keep In Mind

1) Cover the drain with a cloth so that no small pieces or spare parts fall into it. These can clog the drain and also make for unnecessary purchases to replace them.
2)Put a protective sheet in your tub so that you don’t accidentally leave scratches or stains of any kind.
3) When working with pipes, wear protective gloves . This way, you will not hurt yourself on any sharp edges.
4) Wearing safety goggles is also advisable so that you don’t get any stray particle inside your eye.

What We Advise

Some works cannot be done by all. There are professionals who are trained to handle them. Having said that, it is not possible to get hold of these people at a moments notice. A plumbers job is one such. In the absence of a plumber, you need to be knowledgable enough to handle a minor crisis. You need to know the basics of handling any situation so that your suffering is limited. Hopefully, this article will help you in the future.

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What Our Clients Think Of Us


Excellent
Aztil Air Conditioning4.6
Based on 1764 reviews
Albert Travasos
5 hours ago
Just had a new unit installed. Angelo & Yeisnier were the 2 most professional service Reps I have had. Efficient, polite and hard workers. Great experience
Michael Dykla
50 minutes ago
Niko the technician we had from Aztil a/c went above and beyond to make sure that our unit was cleaned and up and running before he went. 5 stars to him.
Response from the owner:Hi Michael Dykla, thank you for your kind words about Johnny the technician! We are so glad to hear that he was able to provide you with excellent service and ensure that your unit was running properly before he left. We appreciate your 5 star review!
Tanya
3 hours ago
Niko is always a pleasure to deal with and is very thorough and professional, thank you!
Elder is very efficient. Thank you.
Harvey Schwartz
4 hours ago
Niko is terrific and so knowledgeable—thank you to all.
Barry Kirstein
6 hours ago
Elder wonderful job
nelson davies
8 hours ago
Elder great job thanks
Erick Hienz
1 day ago
Had our compressor die, called Aztil and they had someone at our house that day. Had to order parts, Dana showed up the next day and installed everything. He was courteous, experienced and very professional. Will always recommend Aztil!
Elder was polite and efficient. He explained what he was doing g and why and offered options for improvement.
Response from the owner:Hi Barbara,

Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Ricardo was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dan Wechsler
1 day ago
Ramon was awesome.. great
Service, informative and explained options well
Michael has provided excellent service
Robin Kaufman
2 days ago
Constantine was wonderful.
Irene Scavelli
6 days ago
We had a great servicing experience today with Paul the technician. He has serviced us in the past and is always professional, informative, helpful with suggestions on proper repairs to maintain our system in good functioning order.
Larry Scavelli
6 days ago
Paul G is a pro ! Polite and efficient!
Les Matthews
6 days ago
Lazaro is an excellent Tech. Courteous and Professional. If possible ask for him for all your HVAC issues. Also just had a total replacement of my AC unit by Angel and Hero . They did an excellent job in and out in 2.5hrs would recommend these install professionals.
Response from the owner:Hi Les, thank you for your kind words! We're so glad to hear that Lazaro did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
I had Alex and Skyler from Aztil out for an air duct cleaning today, and they did a fantastic job. They were professional, efficient, and finished the work fairly quickly.

Beyond the cleaning, I was especially impressed with their troubleshooting. We had an inspection the previous day (a different tech) where the AC breaker was accidentally left off. When I mentioned the AC wasn't acting right, Alex didn't hesitate to look into it and identified the issue immediately. Truly appreciate the extra effort and the great service!
Deborah Foley
1 week ago
Naraldo was professional & efficient in his ability. I would rate him a 4.5 in the quality of work on installing a tankless water heater.
I did feel like the price was too high
Home Depot has the tankless heaters for $500. 1500.00 for installation was a bit high, but when you need hot water you pay it or go without.
David Eisman
1 week ago
Aztil was good but Dana D was who helped this be better. He arrived when he promised. He was professional, knowledgeable, & efficient as well as informative. I will ask for him anytime I need my AC serviced. Excellent job.
NIKO GARCIA is professional, neat, courteous, and friendly! He did a great job
Response from the owner:Hi Laura, thank you for your kind words! We're so glad to hear that Antonio and cody did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Steven Smith
1 week ago
Amazing company! High quality workmanship and friendly people who really seem to care.
Joel Kramer
2 weeks ago
Antonio Moreno is a professional qualified HVAC technician. He solved my issue.
Response from the owner:Hi Joel, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Mario M
2 weeks ago
Reliable service from Lazaro.
Renae jordan
2 weeks ago
Niko.
Professional and knowledgeable
Wendy Phillips
2 weeks ago
Jorge and Dave we’re extremely professional. The AC installation was done quickly and meticulously. I can’t recommend them enough!

I also want to give a shout out to Paul Gross. He was my initial contact with Aztil. He explained all my options to me and suggested the best unit for my home. Paul was able to get me a great price and I’m very grateful for his advice.

UPDATE: Six months after the installation my HVAC unit stopped working. Of course it was a Sunday and the coldest day in 10 years! Michael was dispatched and he immediately identified the problem. He purchased a new circuit breaker and installed it quickly. Michael was extremely professional. Aztil is fortunate to have a technician as skilled as Mike.
Response from the owner:Hi Wendy, thank you for your kind words! We're so glad to hear that Jorge and Paul did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
daniel watson
3 weeks ago
Antonio was great. Explain everything he was doing. Unfortunately I cannot afford the price of a new unit.
Cheryl Abrams
4 weeks ago
Michael was Excellent, extremely Personable, and did a very thorough cleaning and updating of my air conditioner. He was a pleasure to deal with.
What a lovely and efficient young man!!
Everyone should request him in the future.!

Cheryl Abrams Shaller
Response from the owner:Thank you so much for the wonderful review, Cheryl Abrams! We are so glad that Ricardo was able to exceed your expectations and that you would recommend AZTIL. We always strive to provide excellent service to our customers.
Lynn
4 weeks ago
Elaine Collins
1 month ago
Ramon was knowledgeable, friendly and highly competent!
Lisa Nocenti
1 month ago
Niko was great. Highly recommend him.
Sue Lightner
1 month ago
I think it is indicative of the heart of a company when every person from that company who comes to work in your house and on your system is knowledgable, personable and treats your home with care. Aztil, what great people you have! Paul, Jorge, Dave, Jordan and Jalen, thanks for a terrific experience installing our new system, and cleaning and sealing our ducts. You all were so kind, knowledgable and careful!!
donald willett
1 month ago
Cody was great! Very knowledgeable and friendly and went out of his way to complete a task today that some may not have
maria Pacheco
1 month ago
The Aztil is an Excellent Air Conditioning company Alex Molina
⭐️⭐️⭐️⭐️⭐️
Response from the owner:Hi Maria, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Arlyne Gitomer
1 month ago
Sabrina Ferreira
1 month ago
Michael did a great job! Thanks.
Linds Swn
1 month ago
Thanks to Nico who did a great job today with our maintenance plan. When we had a repair issue in the past, Cody also did a great job helping us and also assisted us with our FPL surge claim
Leah Rigot
1 month ago
ANTONIO was reference as a Sr. Tech by Office Staff. When He arrived at my home he was immediately very professional and demonstrated that he was competent to do the heater replacement. I would request Antonio to do future service calls.
Response from the owner:Hi Leah, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
joseph gonzalez
1 month ago
Excellent. Albert Rod. I excellent.
Mitzi Moore
1 month ago
Juan Ortega was sent to my home to remedy my AC problem. He diagnosed the problem after about 10 minutes of testing and had it repaired shortly thereafter. He was professional, kind & compassionate. Thanks Juan!
June
1 month ago
Ramon is very kind and very knowledgeable!! He always shares information and always answers all of my questions. Thank you Ramon!!
Joy Ashkenas
2 months ago
Jordan and Jalen performed the aeroseal and Juan did an excellent job
Susan Edenzon
2 months ago
Jorge Rivera was the technician that installed our new air conditioner unit. He was promo courteous, and did an excellent job installing our unit.
CIHRHH H.
2 months ago
Rafael and Asiel installed my new A/C today. They were super. Everything went as planned. I am a happy camper.

12/5/25 Alex came for tuneup and fixed thermostat problem. Wonderful experience. 5 stars.

12.29.25 Alex came to fix a/c thermostat wiring problem. A/C did not put out heat. He fixed within 5 minutes. 5 stars.
Response from the owner:Hi Cihrhh, thank you for your kind words! We're so glad to hear that Rafael and Asiel did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Ken Laffer
2 months ago
Paul is an amazing tech he came on time completed the project and my house is cool again. I have been with Aztil for 18 years and only have good things to say and Paul is amazing.
Mr. King was amazing. Professional, clean and courteous.
Regina Smit-Sio
2 months ago
Antonio Moreno is Excellent! Professional, courteous and caring.

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