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What To Do When Bathtub Faucet Won’t Turn Off

By Aztil –

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A bathroom is a sacred place. You go there first thing in the morning, the last thing in the night, and many times in between. Since you frequently use it you want, all items must be clean, tidy, and in proper working order. 

It is the place where you find solace in the form of a nice long soak or a fast rejuvenation of the tired soul through a quick shower. Sometimes you may even go there to hide from your little brats and get some quiet time. 

At such times, even a leaking and dripping faucet is a big irritation. Even worse is you go in for a bath, and when the time comes to turn off the faucet, it just doesn’t do what it is supposed to. Not only is your precious water running away, but it may also damage the floor and walls. This is a tricky situation and a valid cause for concern. The purpose of this article is to reduce your anxiety and tell you exactly how to proceed when your bathtub faucet won’t turn off.

What To Do When Bathtub Faucet Won’t Turn Off

The situation calls for an expert, which in this case is the plumber. However, he is not waiting at your doorstep, so you need to get a handle on things yourself. The apparent solution is repairing the faucet yourself. It’s an excellent time to learn the basics of faucet repairs now so that in future you can take care of things on your own. 

Fixing The Faucet

Sometimes the problem is really simple and needs just a small fix. To begin with, your first course of action should be to tighten the handle screw. 

Step 1 – Since the flow of water has not stopped, you need to shut off the water supply completely. The valve that controls the water supply to your home will be somewhere close to where your water heater is fitted.

Step 2 – Take a pic of the faucet and its handles. It will come handy while buying new parts or explaining to the plumber.

Step 3 – Using a flat-blade screwdriver, pry beneath the cover plate to reveal the handle screw. Sometimes tightening this screw will solve the problem. Use a Phillips screwdriver to tighten it.

Step 4 – Restart the water supply to your home and turn the faucet on and off to see if you have managed to fix the problem.

If tightening of the handle screw does not solve the issue, it’s time to aim big. You have to try and repair the end of the stem.

Step 1 – Again, you need to begin by turning off the water supply so that you do not flood the bathroom.

Step 2 – From the faucet, you need to remove the handle. For this, rotate the handle until it comes off the stem. You may need to use a wrench to complete this action. At times, a gentle pull can also do the trick.

Step 3 – Examine the faucet stem end for any kind of damage. Ideally, the stem tip has rims or ridges which attach to the ridges that are inside the handle of the faucet. When these get worn or spoiled, the faucet handle is unable to tighten around the stem. Due to this reason the faucet unable to turn off. You need to replace the part whose rims have smoothened out over a period of time.

Step 4 – Carefully have a peek inside the faucet handle to detect any obvious damage. A handle which is cracked would need complete replacement. Again, this because it will not grip the faucet stem correctly. When the grooves or ridges inside the handle get worn out, the handle can’t attach with the stem properly. As a result, it cannot regulate the faucet.

Step 5 – Clean the stem end to remove any deposits or debris. You can use an old toothbrush to do so. Once done, with the help of a rag wipe the stem dry.

Step 6 – Wrap a couple of layers (one or two) of thread-seal tape all around the valve stem tip. Now, push or firmly press in the handle over the stem through the layers of thread-seal tape. Another way is to rotate the handle over the stem until it locks in position.

Step 7 – Finally, turn on the water supply once again to check whether the fix works or not. If it works, remember, the thread-seal tape is a temporary fix. It will increase the life of the faucet stem and handle from anywhere between a few months to a year or two. Ultimately, you just have to replace them.

When Your Fix Doesn’t Work

It is not necessary that your repair will hold for long or that it even fixes the problem. If the problem does not fix at all, shut down your water supply and call the plumber immediately. If your fix works only for a short duration, you are probably not doing it correctly. Even then you need to call the plumber to come and address the issue once and for all.

Tips To Keep In Mind

1) Cover the drain with a cloth so that no small pieces or spare parts fall into it. These can clog the drain and also make for unnecessary purchases to replace them.
2)Put a protective sheet in your tub so that you don’t accidentally leave scratches or stains of any kind.
3) When working with pipes, wear protective gloves . This way, you will not hurt yourself on any sharp edges.
4) Wearing safety goggles is also advisable so that you don’t get any stray particle inside your eye.

What We Advise

Some works cannot be done by all. There are professionals who are trained to handle them. Having said that, it is not possible to get hold of these people at a moments notice. A plumbers job is one such. In the absence of a plumber, you need to be knowledgable enough to handle a minor crisis. You need to know the basics of handling any situation so that your suffering is limited. Hopefully, this article will help you in the future.

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Aztil Air Conditioning4.6
Based on 1805 reviews
Virginia Barnes
4 hours ago
Cody was friendly and did a great job!
Elder very good & maticulous
RICKY
11 hours ago
Les Matthews
19 hours ago
Cody Richardson is an excellent courteous tech. Highly recommend.
Response from the owner:Hi Les, thank you for your kind words! We're so glad to hear that Lazaro did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Bret
19 hours ago
I have been under contract with this Aztil since 2013. They have kept me going since. Just got my regular 6 month tune-up, and my technician, Ramon was excellent, very helpful, and answered all my questions. Highly recommend this business.
Response from the owner:
Hi Bret,
We're glad to hear that the technicians were courteous of your belongings and that Patty was helpful in scheduling the service. We take pride in our customer service and we appreciate your feedback. Thank you for choosing us for your duct cleaning needs.
Marilyn Weinshank
20 hours ago
All aspects of the service by Michael King was excellent. He checked everything in the system. Showed me how to do some maintenance and was just delightful.
Response from the owner:Thank you so much for your wonderful feedback! We're thrilled to hear about your positive experience with Michael. It's great to know he was able to assist you and provide helpful maintenance tips. We appreciate your support!
Nana Gan
22 hours ago
I had amazing service by Paul G he was so professional and explained the entire process and was very knowledgeable. He treated me like I was part of his family.He was extremely polite and kind and understanding of my situation! My boyfriend and I decided to buy a new air conditioning system instead of repairing our older one and we couldn’t be more satisfied with the process! If Anyone ever need a ac guy I would highly recommend only asking for Paul! I wish other companies conducting business so professionally and had great techs like him.Thank you Aztil for amazing service and sending Paul out to our home.
Response from the owner:Hi Nana. Thank you for your great review. I'm glad we were able to provide you with great customer experience. You have made a smart investment and will enjoy your new air conditioner. If you have any issues, please don't hesitate to contact us. We appreciate your business.
Niko
Very good service.
Response from the owner:Thank you for the five-star review, Richard! We're thrilled to hear you enjoyed our service. Your support means a lot to us and we look forward to working with you again in the future!
herman jongens
2 days ago
Response from the owner:Thank you so much for your fantastic review! We're thrilled to hear you had a great experience. Your support means the world to us and we look forward to serving you again in the future!
Lottie Ferguson
2 days ago
Nico was superb
Response from the owner:Thank you for the kind words, Lottie! We're thrilled to hear that Nico made such a positive impression. We appreciate your support! Please don't hesitate to reach out anytime you need us!
Robert Onidi
2 days ago
Niko .. great guy !!! Very helpful !
Response from the owner:Thank you for the kind words, Robert! We're glad to hear Niko made a positive impact. Your feedback means a lot to us and we look forward to serving you again soon!
Debbie Conti
3 days ago
Today I requested check up from my Aztil service contract and Dana was my serviceman- he was very polite , efficient and did a great job ! I wish all servicemen could be so efficient and friendly - he also gave me pictures of all services done and a quote for vent cleaning and sealing - it was a pleasure doing business with him and I will request him in future - job well done - thank you Dana and Aztil
Response from the owner:Thank you so much for your wonderful feedback! We're thrilled to hear about your positive experience with Dana. It's great to know he provided top-notch service and valuable information. We appreciate your trust in Aztil and look forward to serving you again in the future!
Nicole Miller
3 days ago
Aztil always provides great service and friendly, skilled techs. I had 2 services recently, Alex & Antonio were both great! Would reccomend again.
Response from the owner:Thank you so much for your kind words! We're thrilled to hear that Alex and Antonio provided you with excellent service. We appreciate your recommendation and look forward to serving you again in the future!
Excellent service with my maintenance contract through Aztil with Niko Garza! Always professional, helpful and timely! Would highly recommend Aztil and Niko!
Response from the owner:Thank you for your kind words! We're thrilled to hear about your positive experience with Niko and our maintenance services. Your recommendation means a lot to us!
Lauren Murphy
3 days ago
Elder was great and answered all my questions.
Response from the owner:Thank you for your kind words! We're glad to hear Elder was able to help you with all your questions. Your satisfaction is our priority!
Sarah Baldwin
4 days ago
Michael was here to fix our a/c and did an amazing job with it. He was very friendly and also very professional! Thanks again for this ✨✨
Response from the owner:We're thrilled to hear that Michael provided you with excellent service! Thank you for the kind words and for choosing us for your A/C needs!
Naraldo Bunsie was an excellent technician. Very prompt, knowledgeable and efficient. He also cleaned up well and made sure I understood everything before he left.
Response from the owner:Thank you for your fantastic feedback! We're thrilled to hear that Naraldo provided you with excellent service and made sure you were well-informed. We'll be sure to pass along your compliments to him!
al mancini
5 days ago
Elder Aztil responded promptly to my ac problem. They were very professional and thorough. I recommend them highly.
Response from the owner:Thank you for the fantastic feedback! We’re thrilled to hear that Elder provided you with prompt and professional service. Your recommendation means a lot to us!
Rebecca M
5 days ago
Dana evaluated a recurring line back up in our AC today. He determined that we need to reroute the drain line and provided a workable option for where to put it. He was able to install the new line same day, and got our unit up and running in just a couple of hours. He communicated the issue clearly and what solution was needed. And he left the work area clean and neat. I would definitely be happy to have Dana work on our systems in the future.
Response from the owner:Hi Rebecca, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Linneth Henry
6 days ago
Elder, very satisfied with job
Response from the owner:Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our work. Your feedback motivates us to keep delivering the best service possible!
Ryan G
6 days ago
Nico very polite and professional during my A/C cleaning service.
Response from the owner:Hi Ryan G, thank you for taking the time to leave a review. We're delighted to hear that Dana provided you with a polite and professional A/C coil cleaning service. We strive to ensure that all of our customers receive top-notch service from our team. If you have any other maintenance needs, please don't hesitate to reach out to us. We'll be more than happy to assist you.
Dave G
6 days ago
Dana came to inspect our older HVAC system today. He was very thorough and took the time to fully explain the issues, and showed us pictures of the problems on the roof.
He was very friendly and professional.
Response from the owner:Thank you for your feedback! We're glad to hear Dana provided thorough and professional service while explaining everything clearly. We appreciate your trust in us!
Lawrence gale
6 days ago
Antonio Moreno was very nice! And most important he solved the problem.
Response from the owner:Thank you for your feedback! We're thrilled to hear that Antonio was able to help you and provide a great experience. We appreciate your support!
Jeanne Friedman
6 days ago
I recently scheduled Aztil to clean my second floor dryer vent and added duct cleaning as well. Skyler and Elder arrived together, and these two young men went above and beyond from start to finish. They were respectful and incredibly thorough. They put covers over their work shoes, cleaned up every bit of debris that fell to the floor, and handled the challenges of my home that were 19 stairs and a second story vents and Skyler even climbed two tears of roof to reach the exterior dryer vent, all with a positive attitude and complete confidence. I highly recommend Skyler, Elder and the entire Aztil team.
Response from the owner:Hello Jeanne. We appreciate your positive feedback. I'm glad we were able to quickly resolve your AC issue and that you were satisfied with our service. We take all our service calls seriously regardless of what time we get them. Please keep us in mind in the future and thank you for your business.
Elder did a great job. He is courteous and knowledgeable.
Response from the owner:Thank you for the kind words! We're glad to hear that Elder made a positive impression with his courtesy and expertise. We appreciate your feedback!
Stuart Novins
7 days ago
Instead, Nico did a great job here. I was really surprised that it was such a good job other than that. He's a good looking guy also have a good day by
Response from the owner:Thank you so much for the kind words! We're thrilled to hear that Nico exceeded your expectations. We'll be sure to pass along your compliments! Have a fantastic day!
Lois Hendricks
7 days ago
Elder did great job
Response from the owner:Thank you for the kind words! We're thrilled to hear that Elder did a great job. Your feedback means a lot to us!
Shon Hinkle
7 days ago
Niko was awesome timely and was very informative
Response from the owner:Thank you for your kind words! We're thrilled to hear that Niko provided you with timely and informative service. We appreciate your feedback!
We just purchased a new Central A/C unit from Aztil. The sales rep Paul G. was outstanding, honest and professional. He was very easy to work with. Jorge who did the install was fast, neat and knowledgeable of the new unit. We are very happy with both Paul G. and Jorge and Aztil as our new A/C company. Thank you everyone at Aztil.
Response from the owner:Thank you so much for your wonderful feedback! We're thrilled to hear that Paul and Jorge provided you with such outstanding service. Your satisfaction is our top priority, and we appreciate you choosing Aztil for your HVAC needs! Enjoy your new A/C unit!
Yami Kim
1 week ago
Elder is so kind . Thanks!
Response from the owner:Thank you for your kind words! We're glad to hear you had a positive experience with Elder.
Chris Jordan
1 week ago
Jorge Rivera and His helpers Antonio and David were great they had my ac working asap amazing guys! Not sure what I would have done without Aztil thank you very much guys !
Response from the owner:Thank you so much for your kind words! We're thrilled to hear that Jorge, Antonio, and David were able to help you get your AC working. Your satisfaction means the world to us!
Bill Sahler
1 week ago
Had my AC go out. Alex Molina came first thing in the morning, fixed my AC and did a full clean and maintenance while here. Very professional and knowledgeable. Highly recommend. Highly recommend Niko. Went above and beyond.
Richard Lambert
1 week ago
Niko was very knowledgeable and professional. Also friendly. Very happy with him.
Response from the owner:Thank you so much for your kind words! We're thrilled to hear that Niko made such a positive impact. Your satisfaction is our priority!
Karl Lundquist
1 week ago
Elder everything was done to an excellent degree service man was great.
Response from the owner:Hi Karl, We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Carol Stevens
1 week ago
Niko came to do the semi-annual tune-up. He is very knowledgeable and personable.
He did a thorough Inspection.
Rich Ferranti
1 week ago
Elder
Cristina
1 week ago
Elder was friendly and the tune up was done quick.
Response from the owner:Thank you for the kind words! We're glad to hear that Elder provided friendly service and that your tune-up was quick. We appreciate your feedback!
mark vaskivuo
1 week ago
Great AC maintenance service from Niko — on time, professional, and my system is running perfectly now. Highly recommend!
Response from the owner:Thank you so much for your kind words! We're thrilled to hear that Niko provided excellent service and your AC is running perfectly. Your recommendation means a lot to us!
Martin Goldman
1 week ago
Elder good job
Daniela Popova
2 weeks ago
Elder, great job!
Thank you
Response from the owner:Thank you so much for your kind words! We appreciate your support!
Gary Knippel
2 weeks ago
Elder
Ivonne Flores
2 weeks ago
Elder Muchas Gracias por su servicio muy amable y esplico Todo muy bien
Helen Cuiffo
2 weeks ago
Niko and Juan came to service our unit. They were professional and friendly. Overall the service was a positive and pleasant experience.
Dimitry Novak
2 weeks ago
5-Star Review for Aztil AC & Technician Dana Dussualt
I couldn’t be happier with the service I received from Aztil AC! When my air conditioning suddenly stopped cooling properly, I called them and they got someone out the same day. Technician Dana Dussualt was outstanding from the moment he arrived—super friendly, professional, and genuinely helpful.
Dana quickly pinpointed the exact problem, walked me through what was wrong in plain English (no confusing jargon), and fixed it right there on the spot. The entire process was fast, clean, and stress-free. In less than an hour my house was back to being perfectly cool again.
Aztil AC delivered exactly what they promise: very fast, reliable, and top-notch service. Dana is a true pro and a pleasure to work with. If you’re in the Boca Raton area and need AC help, look no further—call Aztil AC and ask for Dana. You won’t be disappointed!
Highly recommended! Thank you again! 🙌
Buzzed 08590423
2 weeks ago
Elder did a great job tuning up the a/c and arrived on time. Very happy with service.

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