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What To Do When Bathtub Faucet Won’t Turn Off

By Aztil –

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A bathroom is a sacred place. You go there first thing in the morning, the last thing in the night, and many times in between. Since you frequently use it you want, all items must be clean, tidy, and in proper working order. 

It is the place where you find solace in the form of a nice long soak or a fast rejuvenation of the tired soul through a quick shower. Sometimes you may even go there to hide from your little brats and get some quiet time. 

At such times, even a leaking and dripping faucet is a big irritation. Even worse is you go in for a bath, and when the time comes to turn off the faucet, it just doesn’t do what it is supposed to. Not only is your precious water running away, but it may also damage the floor and walls. This is a tricky situation and a valid cause for concern. The purpose of this article is to reduce your anxiety and tell you exactly how to proceed when your bathtub faucet won’t turn off.

What To Do When Bathtub Faucet Won’t Turn Off

The situation calls for an expert, which in this case is the plumber. However, he is not waiting at your doorstep, so you need to get a handle on things yourself. The apparent solution is repairing the faucet yourself. It’s an excellent time to learn the basics of faucet repairs now so that in future you can take care of things on your own. 

Fixing The Faucet

Sometimes the problem is really simple and needs just a small fix. To begin with, your first course of action should be to tighten the handle screw. 

Step 1 – Since the flow of water has not stopped, you need to shut off the water supply completely. The valve that controls the water supply to your home will be somewhere close to where your water heater is fitted.

Step 2 – Take a pic of the faucet and its handles. It will come handy while buying new parts or explaining to the plumber.

Step 3 – Using a flat-blade screwdriver, pry beneath the cover plate to reveal the handle screw. Sometimes tightening this screw will solve the problem. Use a Phillips screwdriver to tighten it.

Step 4 – Restart the water supply to your home and turn the faucet on and off to see if you have managed to fix the problem.

If tightening of the handle screw does not solve the issue, it’s time to aim big. You have to try and repair the end of the stem.

Step 1 – Again, you need to begin by turning off the water supply so that you do not flood the bathroom.

Step 2 – From the faucet, you need to remove the handle. For this, rotate the handle until it comes off the stem. You may need to use a wrench to complete this action. At times, a gentle pull can also do the trick.

Step 3 – Examine the faucet stem end for any kind of damage. Ideally, the stem tip has rims or ridges which attach to the ridges that are inside the handle of the faucet. When these get worn or spoiled, the faucet handle is unable to tighten around the stem. Due to this reason the faucet unable to turn off. You need to replace the part whose rims have smoothened out over a period of time.

Step 4 – Carefully have a peek inside the faucet handle to detect any obvious damage. A handle which is cracked would need complete replacement. Again, this because it will not grip the faucet stem correctly. When the grooves or ridges inside the handle get worn out, the handle can’t attach with the stem properly. As a result, it cannot regulate the faucet.

Step 5 – Clean the stem end to remove any deposits or debris. You can use an old toothbrush to do so. Once done, with the help of a rag wipe the stem dry.

Step 6 – Wrap a couple of layers (one or two) of thread-seal tape all around the valve stem tip. Now, push or firmly press in the handle over the stem through the layers of thread-seal tape. Another way is to rotate the handle over the stem until it locks in position.

Step 7 – Finally, turn on the water supply once again to check whether the fix works or not. If it works, remember, the thread-seal tape is a temporary fix. It will increase the life of the faucet stem and handle from anywhere between a few months to a year or two. Ultimately, you just have to replace them.

When Your Fix Doesn’t Work

It is not necessary that your repair will hold for long or that it even fixes the problem. If the problem does not fix at all, shut down your water supply and call the plumber immediately. If your fix works only for a short duration, you are probably not doing it correctly. Even then you need to call the plumber to come and address the issue once and for all.

Tips To Keep In Mind

1) Cover the drain with a cloth so that no small pieces or spare parts fall into it. These can clog the drain and also make for unnecessary purchases to replace them.
2)Put a protective sheet in your tub so that you don’t accidentally leave scratches or stains of any kind.
3) When working with pipes, wear protective gloves . This way, you will not hurt yourself on any sharp edges.
4) Wearing safety goggles is also advisable so that you don’t get any stray particle inside your eye.

What We Advise

Some works cannot be done by all. There are professionals who are trained to handle them. Having said that, it is not possible to get hold of these people at a moments notice. A plumbers job is one such. In the absence of a plumber, you need to be knowledgable enough to handle a minor crisis. You need to know the basics of handling any situation so that your suffering is limited. Hopefully, this article will help you in the future.

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Aztil Air Conditioning4.6
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Harvey Samuels
2 days ago
Niko & Juan were excellent on the periodic service diagnosis. Dana again did excellent install of the the subsequent dryer replacement.
Tatore Man
2 days ago
Lazaro was great, he explained the repair needed in detail, and was very helpful in explaining the maintenance needs for the unit. I will always ask for Lazaro , for my future needs from Aztil
joel kaye
2 days ago
Paul G is great. He is one of the few who explains everything before work is started and reviews total job with pictures when done.
Joel Kramer
3 days ago
Antonio Moreno is a professional qualified HVAC technician. He solved my issue.
Response from the owner:Hi Joel, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Mario M
3 days ago
Reliable service from Lazaro.
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4 days ago
Niko and Juan
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4 days ago
Steven and the team are amazing!
This is coming in late since I didn't know this review was on the phone until I pushed the screen and this popped up. Great job from Albert R. On the drain pump cleaner instalation. BZ [well done].
Alex Sibilia
4 days ago
Michael was an awesome tech.. Very knowledgeable and friendly.. Will request him again..
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4 days ago
Renae jordan
6 days ago
Niko.
Professional and knowledgeable
Tyruz30
7 days ago
Great experience with Antonio, we are very appreciative of his service and helpful attitude. He did a very good job and was informative. We appreciate Aztil and Antonio for all their assistance.
Wendy Phillips
1 week ago
Jorge and Dave we’re extremely professional. The AC installation was done quickly and meticulously. I can’t recommend them enough!

I also want to give a shout out to Paul Gross. He was my initial contact with Aztil. He explained all my options to me and suggested the best unit for my home. Paul was able to get me a great price and I’m very grateful for his advice.

UPDATE: Six months after the installation my HVAC unit stopped working. Of course it was a Sunday and the coldest day in 10 years! Michael was dispatched and he immediately identified the problem. He purchased a new circuit breaker and installed it quickly. Michael was extremely professional. Aztil is fortunate to have a technician as skilled as Mike.
Response from the owner:Hi Wendy, thank you for your kind words! We're so glad to hear that Jorge and Paul did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
daniel watson
1 week ago
Antonio was great. Explain everything he was doing. Unfortunately I cannot afford the price of a new unit.
John Mancini
1 week ago
Cheryl Abrams
2 weeks ago
Michael was Excellent, extremely Personable, and did a very thorough cleaning and updating of my air conditioner. He was a pleasure to deal with.
What a lovely and efficient young man!!
Everyone should request him in the future.!

Cheryl Abrams Shaller
Response from the owner:Thank you so much for the wonderful review, Cheryl Abrams! We are so glad that Ricardo was able to exceed your expectations and that you would recommend AZTIL. We always strive to provide excellent service to our customers.
Cathy Cannella
2 weeks ago
Aztil was wonderful my motor went and Dana came and replaced it incredibly fast Thank You Dana
Renee Krul
3 weeks ago
Jorge is very professional and knowledgeable. He answered any questions I had about the new system and any concerns I had. He worked efficiently and systematically with his associate. At the end, the place was spotless that you would not know he was working here.
Glenna Pocceschi
3 weeks ago
Our technician, Lazaro Powery was congenial, knowledgeable, and explained the procedure very well. We would recommend him to others.
Lynn
3 weeks ago
2026-***UPDATE***
Once again, Dana Dussault delivered outstanding service. Professional, knowledgeable, and honest, with a clear commitment to doing the job right. It’s a pleasure working with someone who consistently brings integrity to their work.

Thank you, Dana!!!!

Dana Dussault is awesome.

After 4 hellish days without A/C, he came to our rescue. My family and I thank you for your swiftness and professionalism.

God bless you
Response from the owner:Hi Germaine,

Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Elaine Collins
3 weeks ago
Ramon was knowledgeable, friendly and highly competent!
Lisa Nocenti
4 weeks ago
Niko was great. Highly recommend him.
Sue Lightner
4 weeks ago
I think it is indicative of the heart of a company when every person from that company who comes to work in your house and on your system is knowledgable, personable and treats your home with care. Aztil, what great people you have! Paul, Jorge, Dave, Jordan and Jalen, thanks for a terrific experience installing our new system, and cleaning and sealing our ducts. You all were so kind, knowledgable and careful!!
donald willett
4 weeks ago
Cody was great! Very knowledgeable and friendly and went out of his way to complete a task today that some may not have
maria Pacheco
4 weeks ago
The Aztil is an Excellent Air Conditioning company Alex Molina
⭐️⭐️⭐️⭐️⭐️
Response from the owner:Hi Maria, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Sonia Padget
1 month ago
Arlyne Gitomer
1 month ago
Sabrina Ferreira
1 month ago
Michael did a great job! Thanks.
Linds Swn
1 month ago
Thanks to Nico who did a great job today with our maintenance plan. When we had a repair issue in the past, Cody also did a great job helping us and also assisted us with our FPL surge claim
Gary Glatter
1 month ago
Leah Rigot
1 month ago
ANTONIO was reference as a Sr. Tech by Office Staff. When He arrived at my home he was immediately very professional and demonstrated that he was competent to do the heater replacement. I would request Antonio to do future service calls.
Response from the owner:Hi Leah, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
joseph gonzalez
1 month ago
Excellent. Albert Rod. I excellent.
Mitzi Moore
1 month ago
Juan Ortega was sent to my home to remedy my AC problem. He diagnosed the problem after about 10 minutes of testing and had it repaired shortly thereafter. He was professional, kind & compassionate. Thanks Juan!
June
1 month ago
Ramon is very kind and very knowledgeable!! He always shares information and always answers all of my questions. Thank you Ramon!!
Joy Ashkenas
1 month ago
Jordan and Jalen performed the aeroseal and Juan did an excellent job
Susan Edenzon
1 month ago
Jorge Rivera was the technician that installed our new air conditioner unit. He was promo courteous, and did an excellent job installing our unit.
CIHRHH H.
1 month ago
Rafael and Asiel installed my new A/C today. They were super. Everything went as planned. I am a happy camper.

12/5/25 Alex came for tuneup and fixed thermostat problem. Wonderful experience. 5 stars.

12.29.25 Alex came to fix a/c thermostat wiring problem. A/C did not put out heat. He fixed within 5 minutes. 5 stars.
Response from the owner:Hi Cihrhh, thank you for your kind words! We're so glad to hear that Rafael and Asiel did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Ken Laffer
1 month ago
Paul is an amazing tech he came on time completed the project and my house is cool again. I have been with Aztil for 18 years and only have good things to say and Paul is amazing.
Mr. King was amazing. Professional, clean and courteous.
Regina Smit-Sio
2 months ago
Antonio Moreno is Excellent! Professional, courteous and caring.
K S
2 months ago
Best part of Aztil- our service tech Antonio, Nick, and Dana!! Such a professional and kind young men. Thanks!!
Michael King was an EXCELLENT service technician. He was very polite and was able to pinpoint the problem. He was not trying to pressure us to get anything done other than the issues we were having. We have been with Aztil for over 20 years servicing both of our homes and having Michael as our technician by far has been the best experience.
Liz hunt
2 months ago
Aztil always comes through even at the last minute. Their technicians are very knowledgeable and respectful and even took out my old filter to the dumpster!! Thank you
cathy lazaroff
2 months ago
Elder was terrific. Knowledgeable and efficient
A pleasure to work with
Joseph Rizza
2 months ago
Jordan Jalen were here and I was impressed by their performance and professional attitude. Thank you and have a great Holiday🎄

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