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What To Do When Bathtub Faucet Won’t Turn Off

By Aztil –

A bathroom is a sacred place. You go there first thing in the morning, the last thing in the night, and many times in between. Since you frequently use it you want, all items must be clean, tidy, and in proper working order. 

It is the place where you find solace in the form of a nice long soak or a fast rejuvenation of the tired soul through a quick shower. Sometimes you may even go there to hide from your little brats and get some quiet time. 

At such times, even a leaking and dripping faucet is a big irritation. Even worse is you go in for a bath, and when the time comes to turn off the faucet, it just doesn’t do what it is supposed to. Not only is your precious water running away, but it may also damage the floor and walls. This is a tricky situation and a valid cause for concern. The purpose of this article is to reduce your anxiety and tell you exactly how to proceed when your bathtub faucet won’t turn off.

What To Do When Bathtub Faucet Won’t Turn Off

The situation calls for an expert, which in this case is the plumber. However, he is not waiting at your doorstep, so you need to get a handle on things yourself. The apparent solution is repairing the faucet yourself. It’s an excellent time to learn the basics of faucet repairs now so that in future you can take care of things on your own. 

Fixing The Faucet

Sometimes the problem is really simple and needs just a small fix. To begin with, your first course of action should be to tighten the handle screw. 

Step 1 – Since the flow of water has not stopped, you need to shut off the water supply completely. The valve that controls the water supply to your home will be somewhere close to where your water heater is fitted.

Step 2 – Take a pic of the faucet and its handles. It will come handy while buying new parts or explaining to the plumber.

Step 3 – Using a flat-blade screwdriver, pry beneath the cover plate to reveal the handle screw. Sometimes tightening this screw will solve the problem. Use a Phillips screwdriver to tighten it.

Step 4 – Restart the water supply to your home and turn the faucet on and off to see if you have managed to fix the problem.

If tightening of the handle screw does not solve the issue, it’s time to aim big. You have to try and repair the end of the stem.

Step 1 – Again, you need to begin by turning off the water supply so that you do not flood the bathroom.

Step 2 – From the faucet, you need to remove the handle. For this, rotate the handle until it comes off the stem. You may need to use a wrench to complete this action. At times, a gentle pull can also do the trick.

Step 3 – Examine the faucet stem end for any kind of damage. Ideally, the stem tip has rims or ridges which attach to the ridges that are inside the handle of the faucet. When these get worn or spoiled, the faucet handle is unable to tighten around the stem. Due to this reason the faucet unable to turn off. You need to replace the part whose rims have smoothened out over a period of time.

Step 4 – Carefully have a peek inside the faucet handle to detect any obvious damage. A handle which is cracked would need complete replacement. Again, this because it will not grip the faucet stem correctly. When the grooves or ridges inside the handle get worn out, the handle can’t attach with the stem properly. As a result, it cannot regulate the faucet.

Step 5 – Clean the stem end to remove any deposits or debris. You can use an old toothbrush to do so. Once done, with the help of a rag wipe the stem dry.

Step 6 – Wrap a couple of layers (one or two) of thread-seal tape all around the valve stem tip. Now, push or firmly press in the handle over the stem through the layers of thread-seal tape. Another way is to rotate the handle over the stem until it locks in position.

Step 7 – Finally, turn on the water supply once again to check whether the fix works or not. If it works, remember, the thread-seal tape is a temporary fix. It will increase the life of the faucet stem and handle from anywhere between a few months to a year or two. Ultimately, you just have to replace them.

When Your Fix Doesn’t Work

It is not necessary that your repair will hold for long or that it even fixes the problem. If the problem does not fix at all, shut down your water supply and call the plumber immediately. If your fix works only for a short duration, you are probably not doing it correctly. Even then you need to call the plumber to come and address the issue once and for all.

Tips To Keep In Mind

1) Cover the drain with a cloth so that no small pieces or spare parts fall into it. These can clog the drain and also make for unnecessary purchases to replace them.
2)Put a protective sheet in your tub so that you don’t accidentally leave scratches or stains of any kind.
3) When working with pipes, wear protective gloves . This way, you will not hurt yourself on any sharp edges.
4) Wearing safety goggles is also advisable so that you don’t get any stray particle inside your eye.

What We Advise

Some works cannot be done by all. There are professionals who are trained to handle them. Having said that, it is not possible to get hold of these people at a moments notice. A plumbers job is one such. In the absence of a plumber, you need to be knowledgable enough to handle a minor crisis. You need to know the basics of handling any situation so that your suffering is limited. Hopefully, this article will help you in the future.

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Angel Orbea did an excellent job today. He came in and listened to my explanation of what happened, checked his notes and went to work. He showed me everything and explained everything. He did a great job!!
Response from the owner: Hi Maria,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
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Response from the owner: Hi Rick, thank you for your kind words! We're so glad to hear that Alex did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Excellent work by Dana. He arrived on time, worked very hard and did a great job cleaning up after. He explained everything and was very friendly. I will definitely request Dana next time I need service. Outstanding work !
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Love Atzil and Albert always does an amazing job keeping my system running smoothly.
Response from the owner: Hi Devon, thank you for your kind words! We're so glad to hear that Albert did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
The A/C in one of our homes stopped working. I forgot to contact air Boca , which is now Aztil Air Conditioning. Instead, I contacted a competitor (paridise). The competitor came out was very nice and friendly and when they diagnose the problem, they said it would be over $900 to fix it. This didn’t seem right so I remembered to call Air Boca. I spoke with (Sabrina) and she was helpful and she sent my favorite former technician Yandis to look at the unit. They were able to solve the problem for less than $300. I highly recommend Aztil.
Response from the owner: Hi Norm, thank you for your kind words! We're so glad to hear that Sabrina and Yandis did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Technician prompt, courteous and efficient
Response from the owner: Hi Leah, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Paul, Dana, Jordan and Adrian were absolutely amazing. They were thorough, clean and explained everything. Highly recommended!!’
Response from the owner: Hi Robin, thank you for your kind words! We're so glad to hear that Paul and Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
I have never written a review for a business before.Last night my A/C quit. I called AZTIL in the morning and Ramon was there by afternoon. I have been a longtime AZTIL customer and have been satisfied. However Ramon was so friendly, polite and knowledgeable I feel the need to recommend them. I happened to have severalfriends visiting when Ramon arrived. To a person they were so impressed by him. The comment was made that he made one want to use AZTIL. Thank you Aztil. You have a great asset.
Response from the owner: Hi Donna, thank you for your kind words! We're so glad to hear that Ramon did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana was great. Identified the issue. Was super courteous and a gentleman. Thanks for everything.
Response from the owner: Hi Howard, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Aztil is always reliable and got me back to normal .. Tino came and fixed the problem immediately and it was all covered on the service contract .. thanks Tino and Aztil for fine job
Response from the owner: Hi Joseph, thank you for your kind words! We're so glad to hear that Tino did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana was quick, clean, informative and had the right amount of concern for the problem we were having with the drain clogging of two units. Well done Dana !!
Response from the owner: Hi Doug, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Ramon did a wonderful and thorough job on my A/C maintenance. He was very informative and explained everything. I highly recommend Aztil and Ramon is excellent!!
Response from the owner: Hi Marsha, thank you for your kind words! We're so glad to hear that Ramon did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana was amazing A++
Response from the owner: Hi Juana, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
My tech was knowledgeable and very polite. Got my ac taken care of and I am very happy with him. Jackie at the office was also amazing .
Response from the owner: Hi Maggie, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana did a good job installing our Apco-x filter.
Response from the owner: Hi Sandra, thank you for your kind words! We're so glad to hear that Dana did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
10 years with Aztil Tino the service representative did an amazing job on my 6 month maintenance he was very professional and trustworthy
Response from the owner: Hi James, thank you for your kind words! We're so glad to hear that Aztil and Tino did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Everyone was courteous and knew just what needed to be done.I would recommend all of them.
Response from the owner: Hi Michael, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Yandis Moria from Aztil was amazing. He repaired our AC, arrived on time, extremely pleasant and explained everything to me. And he left my home all cleaned up! Highly recommend him.
Response from the owner: Hi E. R., thank you for your kind words! We're so glad to hear that Yandis did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Albert was great! He arrived early after confirming we were home, conducted the HVAC maintenance efficiently, and made recommendations on how to make our system last longer. Definitely sticking with Aztil AC.
Response from the owner: Hi Catherine, thank you for your kind words! We're so glad to hear that Albert did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
The technician Alex Molina was courteous and he did a good job.
Response from the owner: Hi Nancy, thank you for your kind words! We're so glad to hear that Alex did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Let me preface the review by saying I have been a more than satisfied customer since moving here in 2016. The service I have received from AZTIL is first rate. Daryl was a superb technician. The duct sealing was a value add. Daryl increased my unit’s efficiency 68%. I highly recommend Daryl and AZTIL
Response from the owner: Hi Clark, thank you for your kind words! We're so glad to hear that Aztil did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana and Jordan were great and increased our air conditioning efficiency by 80%. They did a duct sealing job. Very happy and pleased.
Response from the owner: Hi Catherine, thank you for your kind words! We're so glad to hear that Dana and Jordan did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana and Jordan did a phenomenal job!!! A+
Response from the owner: Hi Les, thank you for your kind words! We're so glad to hear that Dana and Jordan did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Yandis was very helpful with his recommendations and he was very thorough when adjusting the airflow on our new unit to make sure we were happy. This is the best company we have worked with since we moved to Florida. This business is timely, professional, and has great customer service. (Hard to find in Florida) Thank you!
Response from the owner: Hi Jennifer, thank you for your kind words! We're so glad to hear that Yandi did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Tino came to do the 6 month servicing. He was kind and professional. Easy to work with.
Response from the owner: Hi Michael, thank you for your kind words! We're so glad to hear that Ricardo did an excellent job and that you were pleased with the outcome. Thank you for being a valued customer.
Dana, awesome job, great pro and really nice fellow!
Response from the owner: Hi Christophe,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
They were on time, knowledgeable and cleaned up after the work was completed
Response from the owner: Hi John,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Aztil was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Aztil AC’s Dana was on time and performed the work quickly and efficiently. Appreciate his professionalism.
Response from the owner: Hi Rob,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dana did a great job with the servicing of my HVAC units. Very pleasant and knowledgeable. Thanks, Dana
Response from the owner: Hi David,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Response from the owner: Hi Timothy,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Aztil was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
I had a fan blower motor replaced in my AC unit. It was making a constant high pitched whistle when operating. Rick Cochcran, the service tech, came out. Even though he couldn't hear the sound I was talking about, he persisted and solved the problem. Turns out the fan was turned to maximum spin. This caused the whistle. He dropped it down a notch, and voila! Problem solved. I was totally impressed with his persistence and professionalism. Thank you, Rick!
Response from the owner: Thank you for your positive review. I'm glad you were happy with Rick's work. We appreciate your business and look forward to serving you again.
Excellent work !!Thank you .
Response from the owner: Hi Audrey,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Aztil was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Great installation by Angel and team for a new air conditioner.Very professional, thoughtful and knowledgeable. Thank you.
Response from the owner: Hi Constance,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Angel and his team was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
I read the reviews after my apptsI was shocked to see some pf the commentsAfter our womderful apptDana jordan cody created a working atonpshere as of they were working for a family memberThroughout the process they kwpt me informedAnd made sure i received thw best serviceThe person who cleaned rhe ducts i think his nameWas tino aka yankee fan and he was amazing start to finishPS i recommended their service ro my communiry od 4000 homes and theu requested i came to our next meeting to present my experience with this corp and teamI
Response from the owner: Hi Joel,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana and Jordan was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dana and Jordan were very professional. They diagnosed the issue with my AC and had me up and running in record time. Thank You team AZTIL👍🏽
Response from the owner: Hi Marlene,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana and Jordan was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Lazaro did a great job!!! Highly recommend
Response from the owner: Hi Joseph,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Lazaro was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
The best AC company hands down! Quick response and resolution every time!!!
Response from the owner: Hi Diane,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Aztil was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Ricardo Campos is friendly and professional. I highly recommend Aztil for A/C and duct cleaning
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Lee was super. He explained everything all his work performed perfectly. Very neat professional. A pleasure to deal with him.
Response from the owner: Hi Toby,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Lee was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Ricardo did an amazing job servicing our dryer and showing me how to keep it clean. He was efficient and courteous.
Response from the owner: Hi Richard, thank you so much for your kind words about Ricardo! We are so glad that he was able to provide you with excellent service and helpful tips. We appreciate your feedback.
Ricardo cleaned our air ducts today and did a great job! He was professional, kind, and extremely thorough. He went above and beyond any other tech who has done any work in our home by going the extra mile…in a nutshell he treated my home like it was his own, which I could tell from the minute he walked through the door. He is a true professional, and it was obvious that not only is he knowledgeable and skilled, but he truly takes pride in what he does, which is a rare thing to find. I highly recommend him, and I can only hope that he is the tech who shows up whenever I call Aztil for work to be done!!
Response from the owner: Hi Marta,Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Aztil was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
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