Image for blue and red swoop graphic

What To Do When Bathtub Faucet Won’t Turn Off

By Aztil –

Image for What To Do When Bathtub Faucet Won’t Turn Off

A bathroom is a sacred place. You go there first thing in the morning, the last thing in the night, and many times in between. Since you frequently use it you want, all items must be clean, tidy, and in proper working order. 

It is the place where you find solace in the form of a nice long soak or a fast rejuvenation of the tired soul through a quick shower. Sometimes you may even go there to hide from your little brats and get some quiet time. 

At such times, even a leaking and dripping faucet is a big irritation. Even worse is you go in for a bath, and when the time comes to turn off the faucet, it just doesn’t do what it is supposed to. Not only is your precious water running away, but it may also damage the floor and walls. This is a tricky situation and a valid cause for concern. The purpose of this article is to reduce your anxiety and tell you exactly how to proceed when your bathtub faucet won’t turn off.

What To Do When Bathtub Faucet Won’t Turn Off

The situation calls for an expert, which in this case is the plumber. However, he is not waiting at your doorstep, so you need to get a handle on things yourself. The apparent solution is repairing the faucet yourself. It’s an excellent time to learn the basics of faucet repairs now so that in future you can take care of things on your own. 

Fixing The Faucet

Sometimes the problem is really simple and needs just a small fix. To begin with, your first course of action should be to tighten the handle screw. 

Step 1 – Since the flow of water has not stopped, you need to shut off the water supply completely. The valve that controls the water supply to your home will be somewhere close to where your water heater is fitted.

Step 2 – Take a pic of the faucet and its handles. It will come handy while buying new parts or explaining to the plumber.

Step 3 – Using a flat-blade screwdriver, pry beneath the cover plate to reveal the handle screw. Sometimes tightening this screw will solve the problem. Use a Phillips screwdriver to tighten it.

Step 4 – Restart the water supply to your home and turn the faucet on and off to see if you have managed to fix the problem.

If tightening of the handle screw does not solve the issue, it’s time to aim big. You have to try and repair the end of the stem.

Step 1 – Again, you need to begin by turning off the water supply so that you do not flood the bathroom.

Step 2 – From the faucet, you need to remove the handle. For this, rotate the handle until it comes off the stem. You may need to use a wrench to complete this action. At times, a gentle pull can also do the trick.

Step 3 – Examine the faucet stem end for any kind of damage. Ideally, the stem tip has rims or ridges which attach to the ridges that are inside the handle of the faucet. When these get worn or spoiled, the faucet handle is unable to tighten around the stem. Due to this reason the faucet unable to turn off. You need to replace the part whose rims have smoothened out over a period of time.

Step 4 – Carefully have a peek inside the faucet handle to detect any obvious damage. A handle which is cracked would need complete replacement. Again, this because it will not grip the faucet stem correctly. When the grooves or ridges inside the handle get worn out, the handle can’t attach with the stem properly. As a result, it cannot regulate the faucet.

Step 5 – Clean the stem end to remove any deposits or debris. You can use an old toothbrush to do so. Once done, with the help of a rag wipe the stem dry.

Step 6 – Wrap a couple of layers (one or two) of thread-seal tape all around the valve stem tip. Now, push or firmly press in the handle over the stem through the layers of thread-seal tape. Another way is to rotate the handle over the stem until it locks in position.

Step 7 – Finally, turn on the water supply once again to check whether the fix works or not. If it works, remember, the thread-seal tape is a temporary fix. It will increase the life of the faucet stem and handle from anywhere between a few months to a year or two. Ultimately, you just have to replace them.

When Your Fix Doesn’t Work

It is not necessary that your repair will hold for long or that it even fixes the problem. If the problem does not fix at all, shut down your water supply and call the plumber immediately. If your fix works only for a short duration, you are probably not doing it correctly. Even then you need to call the plumber to come and address the issue once and for all.

Tips To Keep In Mind

1) Cover the drain with a cloth so that no small pieces or spare parts fall into it. These can clog the drain and also make for unnecessary purchases to replace them.
2)Put a protective sheet in your tub so that you don’t accidentally leave scratches or stains of any kind.
3) When working with pipes, wear protective gloves . This way, you will not hurt yourself on any sharp edges.
4) Wearing safety goggles is also advisable so that you don’t get any stray particle inside your eye.

What We Advise

Some works cannot be done by all. There are professionals who are trained to handle them. Having said that, it is not possible to get hold of these people at a moments notice. A plumbers job is one such. In the absence of a plumber, you need to be knowledgable enough to handle a minor crisis. You need to know the basics of handling any situation so that your suffering is limited. Hopefully, this article will help you in the future.

Request Service

What Our Clients Think Of Us


Excellent
Aztil Air Conditioning4.6
Based on 1775 reviews
Daniela Popova
2 days ago
Elder, great job!
Thank you
Gary Knippel
2 days ago
Elder
Ivonne Flores
2 days ago
Elder Muchas Gracias por su servicio muy amable y esplico Todo muy bien
Helen Cuiffo
2 days ago
Niko and Juan came to service our unit. They were professional and friendly. Overall the service was a positive and pleasant experience.
Dimitry Novak
3 days ago
5-Star Review for Aztil AC & Technician Dana Dussualt
I couldn’t be happier with the service I received from Aztil AC! When my air conditioning suddenly stopped cooling properly, I called them and they got someone out the same day. Technician Dana Dussualt was outstanding from the moment he arrived—super friendly, professional, and genuinely helpful.
Dana quickly pinpointed the exact problem, walked me through what was wrong in plain English (no confusing jargon), and fixed it right there on the spot. The entire process was fast, clean, and stress-free. In less than an hour my house was back to being perfectly cool again.
Aztil AC delivered exactly what they promise: very fast, reliable, and top-notch service. Dana is a true pro and a pleasure to work with. If you’re in the Boca Raton area and need AC help, look no further—call Aztil AC and ask for Dana. You won’t be disappointed!
Highly recommended! Thank you again! 🙌
Buzzed 08590423
3 days ago
Elder did a great job tuning up the a/c and arrived on time. Very happy with service.
Evelyn Tainsky
3 days ago
Niko was wonderful
Elder was efficient and effective and answered all my questions. Top notch
Susan Kantrow
3 days ago
Elder was very through and compitant
nahama corn
3 days ago
Thank you Elder for your service
Cody Richardson did a professional job of getting our A/C installed and permit-approved.
Lazaro was friendly, knowledgeable and prompt. Just what you want in a serviceman . Leon Piercefield
Albert Travasos
3 days ago
Just had a new unit installed. Angelo & Yeisnier were the 2 most professional service Reps I have had. Efficient, polite and hard workers. Great experience
Michael Dykla
4 days ago
Niko the technician we had from Aztil a/c went above and beyond to make sure that our unit was cleaned and up and running before he went. 5 stars to him.
Response from the owner:Hi Michael Dykla, thank you for your kind words about Johnny the technician! We are so glad to hear that he was able to provide you with excellent service and ensure that your unit was running properly before he left. We appreciate your 5 star review!
Tanya
4 days ago
Niko is always a pleasure to deal with and is very thorough and professional, thank you!
Elder is very efficient. Thank you.
Harvey Schwartz
4 days ago
Niko is terrific and so knowledgeable—thank you to all.
Barry Kirstein
4 days ago
Elder wonderful job
nelson davies
4 days ago
Elder great job thanks
Erick Hienz
5 days ago
Had our compressor die, called Aztil and they had someone at our house that day. Had to order parts, Dana showed up the next day and installed everything. He was courteous, experienced and very professional. Will always recommend Aztil!
Barbara Trimble
5 days ago
Elder was polite and efficient. He explained what he was doing g and why and offered options for improvement.
Response from the owner:Hi Barbara,

Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Ricardo was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!
Dan Wechsler
5 days ago
Ramon was awesome.. great
Service, informative and explained options well
Irene Scavelli
1 week ago
We had a great servicing experience today with Paul the technician. He has serviced us in the past and is always professional, informative, helpful with suggestions on proper repairs to maintain our system in good functioning order.
Larry Scavelli
1 week ago
Paul G is a pro ! Polite and efficient!
Gary Ackendorf
2 weeks ago
Skyler was a very nice young man and completed the work very well. Seems a great asset for Aztil
Rose Callahan
2 weeks ago
Elder
Andrew Beck
2 weeks ago
Elder was great, explained my options clearly following routine maintenance.
HAROLD BERNSTEIN
2 weeks ago
Niko

Excellent
David Eisman
2 weeks ago
Aztil was good but Dana D was who helped this be better. He arrived when he promised. He was professional, knowledgeable, & efficient as well as informative. I will ask for him anytime I need my AC serviced. Excellent job.
Paul Volkert
2 weeks ago
Great and smooth maintenance
Harvey Samuels
2 weeks ago
Niko & Juan were excellent on the periodic service diagnosis. Dana again did excellent install of the the subsequent dryer replacement.
Tatore Man
2 weeks ago
Lazaro was great, he explained the repair needed in detail, and was very helpful in explaining the maintenance needs for the unit. I will always ask for Lazaro , for my future needs from Aztil
joel kaye
2 weeks ago
Paul G is great. He is one of the few who explains everything before work is started and reviews total job with pictures when done.
Mario M
2 weeks ago
Reliable service from Lazaro.
Mary Anderson
3 weeks ago
Niko and Juan
Travis L
3 weeks ago
Steven and the team are amazing!
This is coming in late since I didn't know this review was on the phone until I pushed the screen and this popped up. Great job from Albert R. On the drain pump cleaner instalation. BZ [well done].
Alex Sibilia
3 weeks ago
Michael was an awesome tech.. Very knowledgeable and friendly.. Will request him again..
Renae jordan
3 weeks ago
Niko.
Professional and knowledgeable
Tyruz30
3 weeks ago
Great experience with Antonio, we are very appreciative of his service and helpful attitude. He did a very good job and was informative. We appreciate Aztil and Antonio for all their assistance.
daniel watson
3 weeks ago
Antonio was great. Explain everything he was doing. Unfortunately I cannot afford the price of a new unit.
Cheryl Abrams
4 weeks ago
Michael was Excellent, extremely Personable, and did a very thorough cleaning and updating of my air conditioner. He was a pleasure to deal with.
What a lovely and efficient young man!!
Everyone should request him in the future.!

Cheryl Abrams Shaller
Response from the owner:Thank you so much for the wonderful review, Cheryl Abrams! We are so glad that Ricardo was able to exceed your expectations and that you would recommend AZTIL. We always strive to provide excellent service to our customers.
Cathy Cannella
1 month ago
Aztil was wonderful my motor went and Dana came and replaced it incredibly fast Thank You Dana
Renee Krul
1 month ago
Jorge is very professional and knowledgeable. He answered any questions I had about the new system and any concerns I had. He worked efficiently and systematically with his associate. At the end, the place was spotless that you would not know he was working here.
Glenna Pocceschi
1 month ago
Our technician, Lazaro Powery was congenial, knowledgeable, and explained the procedure very well. We would recommend him to others.
2026-***UPDATE***
Once again, Dana Dussault delivered outstanding service. Professional, knowledgeable, and honest, with a clear commitment to doing the job right. It’s a pleasure working with someone who consistently brings integrity to their work.

Thank you, Dana!!!!

Dana Dussault is awesome.

After 4 hellish days without A/C, he came to our rescue. My family and I thank you for your swiftness and professionalism.

God bless you
Response from the owner:Hi Germaine,

Thank you so much for your wonderful review! We're glad to hear that you had an excellent experience with our service. We pride ourselves on our knowledgeable staff, and it's great to know that Dana was able to provide you with such great service. We appreciate your feedback and hope to see you again soon!

Join The Club

Request more information by filling out the form below to learn about our Elite Cool Membership Program.

Highlights of the Elite Cool Membership Program include:

  • Members will receive priority service: Get top priority when scheduling service calls.
  • No overtime charges: We’re here for you anytime, day or night, 365 days a year, without any overtime charges.
  • A 15% member discount: Receive a 15% preferred discount on repairs not covered by the manufacturer.
  • Two maintenance calls per year: Benefit from two maintenance calls per year, spaced about six months apart.
  • AND MORE!

Need more information? Click below to call now!

Call Now

Our Partners


  • Carrier logo
  • Honywell logo
  • Mitsubishi Elctric logo
  • York logo
  • American Standard logo
  • Amana logo
  • Trane logo
  • Rheem logo
  • Ruud logo
  • Daikin logo