Maintenance Contracts
|   info@aztilac.com
Aztil Air Conditioning
  • About Us
    • Reviews
  • Services
    • Air Conditioning Services
      • Air Conditioning Repair
      • Air Conditioning Tune Up
      • Air Conditioning Installation
      • Air Conditioning Maintenance
      • Duct Cleaning
      • 24/7 Emergency Support
    • Heating Services
      • Heater Repair
      • Heater Installations
  • Equipment & Sales
    • Rheem Air Conditioning
    • Trane AC Equipment
    • Carrier Air Conditioning
    • UV Light
    • AC Filtration Systems
    • R.G.F. Blue Lights
    • REME HALO LED Air Purifier
    • Appliance Maintenance Contracts
  • Videos
  • Blog
  • Contact
    • Service Areas
(888)-729-8452

Why Is Your Outside AC Unit Not Running But Inside Is

by aztilac / Wednesday, 10 July 2019 / Published in Aztil Air Conditioning
outside ac unit not running but inside is

Only when both the indoor and outdoor unit of your split AC work does your home achieve the desired temperature. When either of the units shut down, your air conditioner will fail to do its job. 

In winters maybe this will not cause you much trepidation but in summers it will jangle your nerves and set you on tenterhooks. In most cases, you will see that the outside AC unit is not running but inside is. When this happens, the air that blows into your home is not cool, just normal room temperature air.

How To Know Outside AC Unit Not Running

There are two indicators which point towards something being wrong with the outside unit of your split AC. These are – 

1. No Sound At All – No matter how silently your AC operates, there is still a little hum that it produces, especially when the compressor kicks in. If your AC fails to produce any sound at all, even when the compressor is supposed to start, it means that something may be wrong with the unit that is installed outside.

2. Warm Air Blowing Into The Room – If in summers, the air that blows into the room is warm or at room temperature, it could indicate a problem with the outdoor AC unit. Typically, in warm weather, your AC should blow air, which is cool to lower the temperature and make it pleasant. 

Reasons Why Outside AC Unit Nor Running But Inside Is  

There could be a couple of reasons behind why the outside AC unit is not running but inside is. Some of these can indeed be addressed by the homeowner themselves, and for others, a trained AC technician is the only answer. 

1. Accidentally Unit Switched Off – Typically, near the outdoor AC unit, there is an on and off switch. Somebody may have accidentally turned it to off position. When this happens, the outdoor unit will not work because the power supply to it is switched off. You just need to bring the switch back to on position.

2.Tripped Circuit Breaker – For this, you will have to open the circuit box to check if the circuit breaker for the outside unit has tripped. In case it has, you need to flip it back to on. However, if the breaker keeps on tripping frequently, the problem needs to be checked thoroughly so that your AC does not suffer any major damage.

3. Incorrect Thermostat Setting – The thermostat setting could go wrong for two reasons. The first being, somebody set the temperature higher than the room temperature. In this scenario, the outdoor unit will not start since the compressor is not needed for cooling the room. The second situation is when the thermostat develops a fault. If this is the problem, you will first have to ask the AC technician to confirm your diagnosis. Once he agrees, the thermostat will need to be replaced with a new one.

4. Clogged Drain Line – As a safety feature, the outdoor unit of some air conditioners stop working if their drain line is clogged. To remedy the problem unclog the drain pipe. Either you can do this yourself your you can ask your AC technician to do the same for you.

5. Broken Compressor – Only a trained HVAC technician can tell you if the compressor of your AC is broken. If it’s a minor issue, he may carry out repairs as deemed fit. In extreme cases, he will advise you to either buy a new compressor or a new outdoor unit. In either of the extreme cases, ask for a second opinion from a trained professional to confirm the problem.

6. Old AC – An AC which is more than 10 to 12 years old may develop faults due to massive wear and tear. In old air conditioners, it is not advisable to carry out repairs as they will just give temporary relief until the next problem crops up. Outside AC unit not running but inside is may be how the problem has manifested itself in your aged air conditioner. It’s time to retire it and buy a new one.

Try Resetting Your Air Conditioner

Your AC is but a machine which may decide to act weird at times. Outside AC unit not running but inside is may possibly be one way in which it decides to act up. A simple way to test this theory is by resetting your air conditioner. In some air conditioners, there is a “reset” switch. This switch is usually close to the outdoor unit. Try pushing this reset button; it may possibly start your outdoor unit. However, if your AC does not have this “reset” button, you can try turning off your AC at the thermostat. After turning it off, wait for at least 5 minutes and turn it back on again. If even then the outdoor unit fails to start, call for a professional AC maintenance specialist.

What We Think

Time and again, through various blog posts, we have laid stress on the point that not all of us have the basic know-how to repair air conditioners. Moreover, an AC is a piece of expensive machinery without which life is unthinkable these days. So, why take chances with it. If there is a problem, it is best to call a person who is trained and equipped to handle it. Your half baked knowledge may land you in more financial trouble than you thought. 

In The End

Outside AC unit not running does not mean the death of your AC. It is an indication that a problem exists. If you want a complete analysis of the problem book an appointment with your local HVAC company. If you reside in Palm Springs, Florida, look us up. We are trained professionals who deal with all kinds of HVAC problems and provide 24/7 emergency services.

  • Tweet

Search

Request Service

    Social Media

    What Our Clients Think of Us

    • Jose and Javier were very professional, knowledgeable, and Clean. I was very pleased and would recommend them easily. My... read moreJose and Javier were very professional, knowledgeable, and Clean. I was very pleased and would recommend them easily. My system is working perfectly. read less

      Facebook Logo
      Janice S. Avatar
      Janice S.

      Their service is professional and they are 100% accurate when it comes to fixing the problem. I highly recommend Aztil... read moreTheir service is professional and they are 100% accurate when it comes to fixing the problem. I highly recommend Aztil Air if you’re having problems with your a/c . read less

      Facebook Logo
      Shapu B. Avatar
      Shapu B.

      We had a problem with our unit and they worked at it until the problem was solved. Cannot ask for... read moreWe had a problem with our unit and they worked at it until the problem was solved. Cannot ask for any more than that. TY guys.... read less

      Facebook Logo
      JoAnn M. Avatar
      JoAnn M.
    • Great Service. Thank you Jose and Malik. Very knowledgeable and pleasant to work with. Did a great job.

      Facebook Logo
      Laurie M. Avatar
      Laurie M.

      I have been with the company over 7 years, with a service agreement and today I was surprised when... read moreI have been with the company over 7 years, with a service agreement and today I was surprised when they honored me by doing my air conditioning check up even though this agreement expired 1 month ago. The technician Juan explained everything to me today and with no doubt, I will definitely purchase a new service agreement as soon as possible. Great company!!! read less

      Google Logo
      Adriana M. Avatar
      Adriana M.

      Russell was on time for our AC tune-up and recommended we get a single bulb UV installed ($650), an expense... read moreRussell was on time for our AC tune-up and recommended we get a single bulb UV installed ($650), an expense I was not expecting nor ready for at the present time. I had not heard of this before and will do my homework with regard to the benefits and experience others in my community have with this retro-fit.
      Thanks again Russell. Courteous, thorough and efficient.
      read less

      Google Logo
      Michael L. Avatar
      Michael L.
    • Every time I deal with this company I feel like I’m their #1 customer. They’re always very professional, nice, informative,... read moreEvery time I deal with this company I feel like I’m their #1 customer. They’re always very professional, nice, informative, and get the job done right! Jack today was so awesome. He helped me with my washing machine, ac heater, and pool heater. Amazing work! Signed their 2.5year contract 🙌🏼 I know I’m my family and I are good hands! read less

      Google Logo
      Alessandra B. Avatar
      Alessandra B.

      I appreciate the time and patience Mr. Benny H had with me when he came in to fix my a.c... read moreI appreciate the time and patience Mr. Benny H had with me when he came in to fix my a.c unit. Reasonable pricing and he provided me with information instead of trying to make me buy items I don’t need. Honest and reliable company. I highly recommend. Thanks a lot Benny H. for your time and professionalism. read less

      Google Logo
      Louis S. Avatar
      Louis S.

      Never fun moving into a new home to have your AC break on day 2 but Juan came out and... read moreNever fun moving into a new home to have your AC break on day 2 but Juan came out and did everything we needed and the process was very easy. Highly knowledgeable and throughly explained everything that was going on. Would highly recommend and will use Aztil again if ever needed. read less

      Google Logo
      Chris B. Avatar
      Chris B.
    • I recommend Aztil because they are reliable, their service is always prompt and courteous. The techs always offer advice on... read moreI recommend Aztil because they are reliable, their service is always prompt and courteous. The techs always offer advice on what to do but without the pressure of “spend, spend, spend!!” They will work with you and help find the best cost for your budget, even offering ways to save when they have the option of not saying so. Well done Aztil! read less

      Google Logo
      Josh L. Avatar
      Josh L.

      Juan Ortega came to our house this morning (Sunday) and did a fantastic job restoring our A/C. Very professional and... read moreJuan Ortega came to our house this morning (Sunday) and did a fantastic job restoring our A/C. Very professional and a super guy! Great service! I’d recommend Aztil Service for all you’re A/C needs! read less

      Google Logo
      Steve F. Avatar
      Steve F.

      I had Aztil Air come out today. Edward the technician was outstanding. He solved my issue, answered all... read moreI had Aztil Air come out today. Edward the technician was outstanding. He solved my issue, answered all of my question. He also made sure everything was working properly when he left.

      Thanks
      read less

      Google Logo
      Perry H. Avatar
      Perry H.
    • Great experience from the consultation with Brian to the installation. The technicians were professional and efficient. This was my first... read moreGreat experience from the consultation with Brian to the installation. The technicians were professional and efficient. This was my first experience with an AC install, thanks to Aztil they made this process effortless. Thank you to the Aztil Team! read less

      Google Logo
      Taneshia S. Avatar
      Taneshia S.

      I needed new insulation & it is scorching hot in attic. Jake was awesome. Got it done efficiently & even... read moreI needed new insulation & it is scorching hot in attic. Jake was awesome. Got it done efficiently & even cleaned up afterwards! I am very pleased. read less

      Google Logo
      Susan C. Avatar
      Susan C.

      Very appreciative of great professional service after hours on a Sunday night!
      Technician Brandon was excellent, knew what he...
      read moreVery appreciative of great professional service after hours on a Sunday night!
      Technician Brandon was excellent, knew what he was doing, and our
      problem was taken care of very quickly and efficiently. Am definitely
      recommending this company and how it handled our service request.
      read less

      Google Logo
      helen b. Avatar
      helen b.
    • 5 star ratingI have been with Aztil for about 6 years and have found them to be honest and on time for... read moreI have been with Aztil for about 6 years and have found them to be honest and on time for appointments. I would most certainly recommend them for A/C service as well as appliance repair. read less

      Yelp Logo
      Martin M. Avatar
      Martin M.

      5 star ratingI had previously posted a negative review. After being contacted by Gary from Aztil, the problem was totally resolved. He... read moreI had previously posted a negative review. After being contacted by Gary from Aztil, the problem was totally resolved. He got a tech out pronto and everything is working fine. I'm a happy camper again. Thanks!! read less

      Yelp Logo
      Mike D. Avatar
      Mike D.

      Aztil A.C. is a brilliant company! highly recommend it! ❄

      Facebook Logo
      Joseph C. Avatar
      Joseph C.
    • LEE is the man! I called for service on my AC. Within 15 minutes of my call... read moreLEE is the man! I called for service on my AC. Within 15 minutes of my call he showed up. In only a few minutes he knew exactly what was wrong. Gave me temporary fix. Full fix tomorrow. Faster service then I get in a hospital emergency room! Cool night ahead. I hope the mechanics do the same tomorrow. read less

      Facebook Logo
      Mike R. Avatar
      Mike R.

      We had a serious emergency, they arrived within 24 hours - did a great job PLUS they were extremely personable... read moreWe had a serious emergency, they arrived within 24 hours - did a great job PLUS they were extremely personable - polite and neat!!! FABULOUS air conditioner, great company. Recommended them to friends and family and everyone loves them. read less

      Facebook Logo
      Frannie S. Avatar
      Frannie S.

      outstanding customer service great team of guys on the road all around great company I highly recommend Aztil Air conditioning

      Facebook Logo
      Jacob F. Avatar
      Jacob F.
    • great customer service and great technicians

      Facebook Logo
      Justin K. Avatar
      Justin K.

      Brian came on time and was very informative and courteous. he even assisted me with a question i had on... read moreBrian came on time and was very informative and courteous. he even assisted me with a question i had on my refrigerator (where was the filter). Aztil always responds very quickly when i have any problems. i highly recommend using this company. read less

      Google Logo
      Karen L. Avatar
      Karen L.

      Paul G. Is an excellent representative for your company.
      Anyone fortunate enough to have him in their employ is indeed lucky.
      He...
      read morePaul G. Is an excellent representative for your company.
      Anyone fortunate enough to have him in their employ is indeed lucky.
      He explained to this elderly couple in clear and simple terms how everything worked.
      Actually we would recommend him to all our friends and neighbours who need their air conditioning needs attended too.
      read less

      Google Logo
      Peggy J. Avatar
      Peggy J.
    • My technician was Brian. He was very professional and knowledgeable. He arrived within the time frame they gave me. I... read moreMy technician was Brian. He was very professional and knowledgeable. He arrived within the time frame they gave me. I was very pleased with their work and will use their services in the future. One more thing- Brian was a super nice guy and a credit to Aztil. read less

      Google Logo
      John Z. Avatar
      John Z.

      Juan is the best. He has taught me so much and is very studied in his field. I have... read moreJuan is the best. He has taught me so much and is very studied in his field. I have a new unit for the last few years and I always ask for Juan to do my service. He is timely and very professional. The Company is a in good standing and close to my house. Thank you for all you do to keep me learning and happy. Miss Patty. read less

      Google Logo
      Patricia P. Avatar
      Patricia P.

      Eddie came to our condo on Saturday, Aug 25th and fixed our air conditioner quickly. He was very pleasant... read moreEddie came to our condo on Saturday, Aug 25th and fixed our air conditioner quickly. He was very pleasant to work with. We always have great service from Aztil.


      Bryan and Nukhet
      read less

      Facebook Logo
      Bryan H. Avatar
      Bryan H.
    • I am very partial.. AZTIL THE ELITE TEAM IS MY FAMILY

      Facebook Logo
      Analisa L. Avatar
      Analisa L.

      Ac was down my husband called Aztil on a Saturday and they had someone out in less than an hour.... read moreAc was down my husband called Aztil on a Saturday and they had someone out in less than an hour. Very friendly service highly recommend Aztil. read less

      Facebook Logo
      Jennifer J. Avatar
      Jennifer J.

      Aztil put two air conditioners in my home. They were very professional and knowledgeable. They also have a great maintenance... read moreAztil put two air conditioners in my home. They were very professional and knowledgeable. They also have a great maintenance program. It's not a corporation but a family business that cares. read less

      Facebook Logo
      James S. Avatar
      James S.
    • great company. Ask for Brian MCCabe great guy. honest company for sure

      Facebook Logo
      Roxy C. Avatar
      Roxy C.

      Wonderful service!! Manny and John were fantastic. They were very nice and knowledgeable. They saved me money :) . Thank... read moreWonderful service!! Manny and John were fantastic. They were very nice and knowledgeable. They saved me money :) . Thank you so much!!! read less

      Facebook Logo
      Viviana C. Avatar
      Viviana C.

      Awesome service, on time, professional, honest, and friendly staff. I would absolutely recommend AZTIL to everyone that needs anything that... read moreAwesome service, on time, professional, honest, and friendly staff. I would absolutely recommend AZTIL to everyone that needs anything that has to do with Air Conditioning. read less

      Facebook Logo
      Richard B. Avatar
      Richard B.
    • Aztil Air conditioning is Extremely Professional an has Amazing customer service.
      The office staff is very polite, the Technicians are...
      read moreAztil Air conditioning is Extremely Professional an has Amazing customer service.
      The office staff is very polite, the Technicians are extremely knowledgeable.
      They are the best Ac company in South Florida.
      I see There Trucks Everywhere.
      No wonder they are the Largest Air conditioning company in South Florida.
      You guys Are Awesome. Keep up the Amazing service.
      read less

      Facebook Logo
      Ron L. Avatar
      Ron L.

      Wonderful Manny is the best best service in town friendly fast and reliable!!!!!

      Facebook Logo
      Myrna C. Avatar
      Myrna C.

      5 star ratingCalled Aztil because my AC wasn't working. I was surprised how fast they responded. The tech, Lee, was very knowledgeable... read moreCalled Aztil because my AC wasn't working. I was surprised how fast they responded. The tech, Lee, was very knowledgeable and experienced. He had my AC working in no time. These guys are great . I highly recommend. Thanks Lee, you're the best. read less

      Yelp Logo
      Donna C. Avatar
      Donna C.
    • Awesome staff and very professional, top notch service and always there to help. I highly recommend

      Facebook Logo
      Adam B. Avatar
      Adam B.

      5 star ratingJason diagnosed and repaired what a dozen different technicians missed in 3 and a half years of mis-diagnosis with our... read moreJason diagnosed and repaired what a dozen different technicians missed in 3 and a half years of mis-diagnosis with our unit.  He repaired the problem within 1 hour, and was polite, friendly and clearly explained the issue.

      I would give Jason a raise, you don't want to lose him.
      read less

      Yelp Logo
      Stacie K. Avatar
      Stacie K.

      Thank you Aztil for replacing my air ducts � you guys ROCK!

      Facebook Logo
      Chelle M. Avatar
      Chelle M.
    • Michael Blakeman provided great service over and above... Thank you Mike�

      Facebook Logo
      Donna B. Avatar
      Donna B.

      After a series of miscommunications all is now well. Multiple callbacks received and I can now sleep better. Owner/family is... read moreAfter a series of miscommunications all is now well. Multiple callbacks received and I can now sleep better. Owner/family is even from my hometown. Son recognized my Philly accent ;) read less

      Facebook Logo
      Nora K. Avatar
      Nora K.

      This company is amazing!! Always at the house within a few hours and problem fixed! Eddie was fantastic! Friendly, professional... read moreThis company is amazing!! Always at the house within a few hours and problem fixed! Eddie was fantastic! Friendly, professional and quick service! read less

      Facebook Logo
      Cristin B. Avatar
      Cristin B.
    • Lou has a great company. They all work with you and have real pros with real expertise. Thanks!

      Facebook Logo
      Kenneth P. Avatar
      Kenneth P.

      On 11/8/16 our air Conditioner was serviced under invoice. #141990. Edward was the tech , service... read moreOn 11/8/16 our air Conditioner was serviced under invoice. #141990. Edward was the tech , service was excellent.
      On 12/22/16 our dryer was serviced under invoice #32314 by Jack. Parts were ordered, and he is very professional.
      Rhoda and Ed Wechsler
      read less

      Facebook Logo
      Rhoda W. Avatar
      Rhoda W.

      I have been with these guys for at least 10 years and they do a great job at an awesome... read moreI have been with these guys for at least 10 years and they do a great job at an awesome price. Russell did my tune-up this time and he was the nicest guy,and no high pressure sales like some companies do. Check them out when you need your A/C fixed or a check-up you won't be disappointed read less

      Facebook Logo
      Donna H. Avatar
      Donna H.

    Our Partners

    • Carrier Corporation Ventilation Company
    • Honeywell
    • MISTUBISHI ELECTRIC Cooling & Heating
    • York Official Logo
    • American Standard
    • Heating & Air Conditioning System Florida
    • Heil Heating & Cooling System West Palm Beach
    • Trane AC in West Palm Beach Florida
    • Maytag Ac in Palm Beach
    • Rheem Air Conditioning Florida
    • RUDO
    • Rheem Air Conditioning Florida

    Latest News

    • ductless mini split AC
      Why Does Ice Form In A Ductless Mini Split AC?
      BY:AZTILAC

      Seeing ice in summer may be a pleasing thought, but if that ice is on your air conditioner, you are in for some uncomfortable times. As it is, anything with electricity and water (even frozen) is not an ideal situation. Therefore, your safety and that of the cooling equipment become a top priority. ...

      19May
    • HEPA filters
      Can HEPA filters Stop Allergies?
      BY:AZTILAC

      Many of us suffer from allergies. Some from everyday things like dust and pollen, while others are sensitive to certain foods, fumes, etc. These people have not given up on life but learned to live with their sensitivity. They avoid places, foods, and sometimes even everyday things like perfumes and...

      16May
    • benefits of ductwork cleaning
      Benefits of Ductwork Cleaning
      BY:AZTILAC

      Most American homes have comprehensive ductwork to allow their central heating and cooling system to maintain an ideal indoor temperature. These ducts are responsible for circulating the treated air throughout the home (supply ducts) and carrying the warm air to the AC to cool it once again (return ...

      11May
    Aztil Air Conditioning Logo

    LOCATION

    2540 S Military Trail, West Palm Beach, FL 33415

    1-888-729-8452
    info@aztilac.com

    CONNECT

    • Sitemap
    • Privacy Policy
    Oamii Best Digital Marketing Agency

    AZTIL Air Conditioning | HVAC License: CAC049253
    Copyright @ 2022. All Rights Reserved.
    This website is managed by Oamii.

    TOP